What is Sales and Marketing Strategy of CNH Industrial Company?

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What is CNH Industrial's Sales and Marketing Strategy?

CNH Industrial, a global leader in capital goods, has strategically navigated a dynamic market, particularly evident in its emphasis on precision agriculture and sustainable solutions. This pivotal branding decision shapes its current trajectory.

What is Sales and Marketing Strategy of CNH Industrial Company?

CNH's acquisition of Raven Industries in 2021 significantly bolstered its position in precision agriculture technology, enhancing its offerings in autonomy and digital agriculture. This move reflects a broader industry trend towards advanced technologies that improve efficiency and sustainability in farming and construction.

CNH Industrial's sales and marketing strategy has evolved from a traditional equipment manufacturer to a world-class equipment, technology, and services company. While its robust dealer network remains crucial, the company has significantly expanded its market presence by integrating cutting-edge digital and precision agriculture offerings, exemplified by products like the CNH Industrial BCG Matrix.

Despite a 20% decline in full-year consolidated revenues in 2024 to $19.84 billion, and a 21% decrease in Q1 2025 consolidated revenues to $3.83 billion, the company's strategic business plan, presented in May 2025, aims for a 16-17% Agriculture mid-cycle adjusted EBIT margin by 2030.

How Does CNH Industrial Reach Its Customers?

CNH Industrial employs a robust multi-channel sales approach, with its extensive global dealer network acting as the primary conduit for reaching customers. This network, comprising approximately 1,800 dealers worldwide as of 2024, is fundamental to achieving broad market coverage and delivering personalized customer engagement for both agricultural and construction equipment. The company also engages in direct sales to key accounts, further diversifying its market penetration.

Icon Dealer Network Dominance

The company's global dealer network is the cornerstone of its sales strategy, providing essential market reach and direct customer interaction. This network is supported by financial services, managing a portfolio of $28.0 billion as of March 31, 2025.

Icon Digital and Precision Agriculture Focus

CNH Industrial is strategically investing in digital and precision agriculture solutions to drive revenue growth. The company aims for precision agriculture revenue to represent approximately 10% of its total revenue by 2030, a significant increase from 5.6% ($784 million) in 2024.

Icon In-House Technology Development

To accelerate integration and enhance user experience, CNH Industrial is increasing its in-house production of precision technology solutions. By 2025, the company targets nearly all factory-fit and aftermarket precision technology solutions to be produced internally, up from 75% and 40% respectively.

Icon Strategic Partnerships and Services

Key partnerships enhance CNH's market position, such as the August 2024 collaboration with CropX for sustainable precision farming. The company also emphasizes parts and services, with net sales from remanufactured components under CNH Reman increasing by 11% to $173 million in 2024.

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Channel Evolution and Customer Engagement

The evolution of CNH Industrial's sales channels reflects a strategic commitment to enhancing customer experience and operational efficiency. This includes robust dealer support and the adoption of digital tools, aligning with broader trends in the industry. Understanding the Competitors Landscape of CNH Industrial provides further context for these strategic decisions.

  • Primary sales channel: Global dealer network (approx. 1,800 dealers as of 2024).
  • Direct sales to key accounts.
  • Financial services support for dealers and customers.
  • Investment in digital and precision agriculture offerings.
  • Strategic partnerships to enhance data integration and farmer usability.
  • Emphasis on parts and services for customer satisfaction and revenue generation.

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What Marketing Tactics Does CNH Industrial Use?

CNH Industrial employs a multifaceted marketing strategy, blending digital and traditional tactics to enhance brand visibility, cultivate leads, and drive sales. A significant emphasis is placed on digital marketing, particularly concerning precision agriculture and technological advancements. The company's dedication to innovation and sustainability is prominently showcased through its digital content, such as the 'A Sustainable Year' series.

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Digital Content Focus

CNH highlights innovation and sustainability through digital content like the 'A Sustainable Year' series. This series explores topics such as Artificial Intelligence and the inclusion of women in the workforce.

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R&D and Product Launches

Significant investment in R&D and capital expenditures, nearly doubling since 2019, supports over 70 new product launches by 2027. The 2024 R&D budget was $924 million, with 25% allocated to precision technology.

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Industry Event Participation

Participation in industry events like Innovar 2024 allows for direct customer engagement and product demonstrations. Brands showcase advancements in automation, autonomy, and connected machine ecosystems.

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Data-Driven Marketing

The company integrates precision technology to enhance the customer experience. This reflects a data-driven approach to marketing and product development.

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Customer-Centric Approach

Emphasis on 'customer-centric innovations' and 'tailored brands, products and distribution networks' suggests a segmented strategy to meet diverse customer needs.

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Evolving Marketing Mix

The marketing mix has adapted to support the company's shift towards technology leadership and sustainability. This moves beyond traditional equipment sales to integrated solutions.

CNH Industrial's marketing tactics are intrinsically linked to its product development pipeline, emphasizing advancements in automation, autonomy, and connected machine ecosystems. The company's presence at industry events, such as Innovar 2024 in Latin America, serves as a crucial platform for direct customer interaction and showcasing new technologies. Brands like New Holland featured innovative and sustainable products, including Raven's automated precision agriculture solutions and XactPlanting for smart seeding, demonstrating the practical application of their R&D investments. This approach aligns with understanding the Target Market of CNH Industrial by showcasing solutions relevant to their operational needs.

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Key Marketing Pillars

CNH Industrial's marketing strategy is built on several key pillars designed to resonate with its diverse customer base and highlight its technological advancements.

  • Digital Transformation: Leveraging digital platforms for content marketing, showcasing innovation and sustainability initiatives.
  • Product-Led Marketing: Aligning marketing efforts with significant R&D investments and new product launches, particularly in precision technology.
  • Experiential Marketing: Engaging customers directly at industry events and trade shows to demonstrate product capabilities.
  • Customer-Centricity: Developing tailored solutions and emphasizing customer experience through integrated technologies.
  • Brand Storytelling: Communicating the company's commitment to sustainability and forward-thinking solutions through narrative content.

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How Is CNH Industrial Positioned in the Market?

CNH Industrial positions itself as a leading global provider of equipment, technology, and services, driven by its purpose to 'Break New Ground.' This core strategy emphasizes innovation, sustainability, and productivity to support the agricultural and construction sectors in addressing global challenges.

Icon Core Brand Identity

The company's brand identity is built around pioneering solutions and advancing the vital work of its customers. This is reflected in its visual identity and tone of voice, consistently communicating a commitment to progress and customer success.

Icon Key Differentiators

CNH Industrial differentiates itself through a robust brand portfolio, including globally recognized names and regionally focused brands. This diverse offering allows for targeted market penetration and strong customer recognition.

Icon Focus on Innovation and Technology

A significant aspect of CNH Industrial's brand positioning is its emphasis on innovation and technology leadership. This is particularly evident in areas like precision agriculture and alternative power solutions, exemplified by advancements in autonomous systems and electric equipment.

Icon Commitment to Sustainability

Sustainability is a cornerstone of CNH Industrial's brand. The company's 2024 Sustainability Report highlights this, noting that 70.4% of its total electricity use comes from renewable sources and a 25.4% year-over-year decrease in Scope 1 and Scope 2 emissions.

CNH Industrial actively engages with evolving consumer sentiment, particularly concerning environmental responsibility. Initiatives like the 'A Sustainable Year' series, which showcases efforts in workforce development and the creation of methane-powered tractors, demonstrate a proactive approach to societal and environmental issues. This commitment is further validated by its sustained recognition as an Industry Leader in the Dow Jones Sustainability Indices (DJSI) World and Europe for multiple years, reinforcing its image as a leader in sustainable practices.

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Brand Portfolio Strength

CNH Industrial leverages a diverse brand portfolio, including Case IH, New Holland Agriculture, CASE, and New Holland Construction Equipment, to cater to various market segments and customer needs.

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Technological Advancements

The company's focus on innovation is evident in its development of precision agriculture tools and alternative power solutions, such as the CASE 580EV electric backhoe loader, enhancing efficiency and reducing environmental impact.

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Customer Engagement

CNH Industrial maintains brand consistency across all touchpoints, from its extensive dealer network to digital platforms and industry events like Innovar 2024, ensuring a unified customer experience.

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Sustainability Leadership

Its strong commitment to sustainability is a key brand pillar, supported by significant investments in renewable energy and emission reduction, as detailed in its sustainability reports and recognized by indices like the DJSI.

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Market Responsiveness

The company actively responds to societal shifts, particularly regarding environmental concerns, by highlighting initiatives that promote sustainability and social responsibility in its communications.

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Brand Positioning for Case IH

CNH Industrial's brand positioning for Case IH emphasizes its heritage of innovation and reliability in agricultural solutions, appealing to farmers seeking advanced and dependable equipment.

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CNH Industrial Sales Strategy Pillars

The CNH Industrial sales strategy is deeply intertwined with its brand positioning, focusing on delivering value through advanced equipment and comprehensive support. This approach aims to build long-term customer relationships and drive market share across its diverse product lines.

  • Leveraging a global sales network to ensure widespread product availability and customer support.
  • Focusing on digital marketing initiatives to reach a broader audience and engage potential customers for heavy equipment.
  • Implementing customer relationship management strategies to enhance satisfaction and loyalty in both agricultural and construction sectors.
  • Developing targeted product launch marketing plans that highlight innovation and sustainability features.

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What Are CNH Industrial’s Most Notable Campaigns?

CNH Industrial's sales and marketing strategy is characterized by a series of key campaigns designed to enhance brand reputation, showcase technological advancements, and engage a diverse stakeholder base. These initiatives aim to solidify its market position and drive future growth.

Icon 'A Sustainable Year' Initiative

This ongoing campaign highlights CNH Industrial's commitment to innovation and sustainability. It showcases efforts in areas like AI integration and workforce development, aiming to boost brand reputation and demonstrate leadership in responsible practices.

Icon 'Iron + Tech' Strategic Pillar

Focused on precision agriculture technology, this strategy emphasizes the integration of advanced tech into new products. It aims to consolidate CNH Industrial's position as a market leader and targets significant growth in precision tech sales.

Icon Product Launch Marketing

The launch of new tractor lineups and combine harvesters in 2024 is a key marketing effort. These products are promoted with a focus on delivering a lower total cost of ownership for farmers, aligning with the 'Iron + Tech' strategy.

Icon Strategic Partnerships for Visibility

Collaborations, such as the August 2024 partnership with CropX, enhance brand visibility and credibility in the agricultural technology sector. These alliances demonstrate a commitment to advanced, connected solutions.

These campaigns collectively underscore CNH Industrial's strategic direction towards technology, sustainability, and customer-centricity. The company's approach to market segmentation and customer engagement strategies are vital components of its overall sales and marketing initiatives. The Marketing Strategy of CNH Industrial details how these elements contribute to its business strategy.

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Sustainability Metrics

The 'A Sustainable Year' series highlights achievements such as 70.4% renewable electricity adoption and a 25.4% year-over-year decrease in Scope 1 and Scope 2 emissions in 2024.

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Financial Targets

The 'Iron + Tech' strategy aims for a 16-17% Agriculture mid-cycle adjusted EBIT margin by 2030, reflecting ambitious financial goals.

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Product Cost Savings

New tractor and combine models launched in 2024 are marketed to offer farmers a 15% lower total cost of ownership.

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Precision Tech Sales Growth

The company aims to nearly double precision tech sales as a percentage of total Agriculture Net Sales during the strategic plan period.

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Market Context

These initiatives are being executed amidst challenging market conditions, as indicated by a 23% decrease in agriculture net sales in Q1 2025 compared to Q1 2024.

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Partnership Focus

The strategic partnership with CropX promotes sustainable precision farming through API data transfer, enhancing CNH Industrial's presence in the ag-tech space.

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