What are Mission Vision & Core Values of NCR Voyix Company?

NCR Voyix Bundle

Get Full Bundle:

	BCG	$15	$10
	5 FORCES	$15	$10
	CANVAS	$15	$10
	4P's MIX	$15	$10
	PESTLE	$15	$10
	SWOT	$15	$10

TOTAL:

ADD TO CART

What are the Mission, Vision, and Core Values of NCR Voyix?

Mission and vision statements are the strategic compass for any business, articulating its purpose, aspirations, and guiding principles. For a company like NCR Voyix, a leading global provider of digital commerce solutions, these statements are crucial for aligning operations and inspiring employees.

NCR Voyix operates at the forefront of transforming consumer experiences with offerings encompassing point-of-sale (POS) systems, self-service kiosks, payment processing, and various software solutions. Their mission, vision, and core values act as the bedrock for business decisions, shaping their corporate identity and driving their strategic pivot towards a software-driven, recurring revenue model in an evolving market. For a deeper analysis of their strategic positioning, consider reviewing the NCR Voyix BCG Matrix.

This mission statement clearly identifies NCR Voyix's target customers as retail stores and restaurants. The company's focus is on providing digital commerce solutions, including point-of-sale (POS) systems, self-service kiosks, payment processing, and software. These offerings are designed to enhance customer satisfaction, drive revenue, improve operational efficiency, and reduce costs for businesses globally. With customers in over 30 countries, NCR Voyix's market scope is extensive. The unique value proposition lies in empowering businesses to achieve comprehensive success across multiple key performance indicators, moving beyond just providing technology.

Customer-Centric Approach

The NCR Voyix mission is highly customer-centric, focusing on the tangible outcomes and success of their clients.

Revenue Growth

Solutions aim to increase sales and profitability for retail and restaurant clients.

Operational Excellence

Technology is designed to streamline operations and improve efficiency.

Cost Reduction

The company's offerings help businesses minimize expenses and maximize profit growth.

Global Reach

NCR Voyix serves customers in over 30 countries, demonstrating a broad market presence.

Digital Commerce Focus

The company specializes in POS, self-service, and payment processing solutions.

For instance, the implementation of NCR Voyix's self-checkout solutions at Texas Born (TXB) stores resulted in approximately 40% of transactions moving through self-checkout, positively impacting revenue and enhancing the customer experience through convenience and efficiency. Similarly, the Aloha Kiosk, powered by GRUBBRR, aims to increase restaurant efficiencies and empower brands to do more with less, with upsells delivering average ticket increases between 12%-22%. Understanding NCR Voyix's mission and vision is crucial for stakeholders. The company's commitment to customers and values drives its strategic goals. For a broader perspective on the market, consider exploring the Competitors Landscape of NCR Voyix. This mission statement highlights NCR Voyix's purpose and strategic goals, emphasizing its role in enabling business success through technology. These core values driving NCR Voyix are evident in its product development and customer engagement strategies, reflecting NCR Voyix's leadership principles and values.

NCR Voyix SWOT Analysis

• Complete SWOT Breakdown
• Fully Customizable
• Editable in Excel & Word
• Professional Formatting
• Investor-Ready Format

GET TEMPLATE ➔

While an explicit, formal NCR Voyix vision statement is not readily available, the company's strategic direction and stated commitments implicitly articulate a future-oriented aspiration. The company is committed to driving innovation, simplifying customer experiences, and ensuring growth for its clients. This suggests a vision centered on being the preeminent force in evolving commerce experiences globally through continuous innovation and simplification. The scope is clearly industry-disruptive, aiming to redefine customer engagement in retail and hospitality by shifting towards cloud-native, platform-led SaaS and services capabilities. This vision appears aspirational yet realistic, given the company's strategic pivot and recent performance. For example, NCR Voyix reported a 27% year-over-year increase in platform sites and a 7% increase in payment sites as of March 31, 2025, demonstrating significant adoption of its core platforms. The company's focus on launching enterprise platform solutions for restaurants in 2025 and completing the global rollout of new self-checkout solutions by year-end 2025 further underlines this trajectory, aligning with the broader NCR Voyix strategic goals.

Innovation Focus

NCR Voyix is dedicated to continuous innovation, particularly in cloud-native and SaaS solutions, which is a core aspect of NCR Voyix innovation and core values.

Customer Experience Simplification

A key element of the NCR Voyix vision is simplifying customer experiences across retail and restaurant sectors, reflecting NCR Voyix commitment to customers and values.

Global Market Leadership

The company aims to be a preeminent force in transforming digital commerce globally, showcasing its ambitious NCR Voyix business objectives and values.

Platform-Led Growth

The strategic pivot towards platform-led SaaS and services capabilities is central to the NCR Voyix vision statement explained through its operational shifts.

Digital Commerce Transformation

NCR Voyix's legacy and future direction are rooted in redefining digital commerce, which is integral to understanding NCR Voyix's mission and vision.

Strategic Adaptability

The company's ability to pivot strategically, as detailed in the Growth Strategy of NCR Voyix, demonstrates its commitment to achieving its long-term vision.

The NCR Voyix mission is to empower businesses to create exceptional customer experiences and drive growth through innovative commerce solutions. This mission is underpinned by a commitment to delivering cloud-native platforms and services that simplify operations and enhance engagement. The company focuses on providing essential technology that enables clients in retail and hospitality to adapt to evolving market demands. This includes developing solutions that support seamless transactions, personalized interactions, and efficient management of operations. The NCR Voyix purpose is to be a trusted partner for businesses navigating the complexities of modern commerce, helping them achieve their financial goals and values. This involves continuous investment in research and development to ensure their offerings remain at the forefront of technological advancement, reflecting NCR Voyix technology focus and values. The mission also emphasizes building strong, lasting relationships with clients, understanding their unique challenges, and providing tailored solutions that contribute directly to their success.

The core values driving NCR Voyix are deeply embedded in its operational philosophy and company culture. These values guide employee values and expectations, leadership principles, and overall business conduct. Key core values include:

• Customer Centricity: Placing the customer at the heart of every decision, striving to understand their needs and deliver solutions that exceed expectations. This is a fundamental aspect of NCR Voyix commitment to customers and values.
• Innovation: Fostering a culture of continuous improvement and creative problem-solving, encouraging employees to explore new ideas and technologies. This aligns with NCR Voyix innovation and core values.
• Integrity: Upholding the highest ethical standards in all business dealings, ensuring transparency and trustworthiness.
• Collaboration: Promoting teamwork and open communication across all levels of the organization, recognizing that collective effort drives greater success.
• Accountability: Taking ownership of actions and results, demonstrating responsibility for commitments made to customers, partners, and stakeholders.

NCR Voyix PESTLE Analysis

• Covers All 6 PESTLE Categories
• No Research Needed – Save Hours of Work
• Built by Experts, Trusted by Consultants
• Instant Download, Ready to Use
• 100% Editable, Fully Customizable

GET TEMPLATE ➔

The core values of NCR Voyix serve as the fundamental principles guiding its operations and strategic decisions. These values shape the company's culture, influence its interactions with customers and partners, and drive its commitment to innovation and excellence.

NCR Voyix explicitly states five core values that guide its decisions and shape its business practices: Customer First, Expertise, One Team, Simplicity, and Inventiveness. These principles are integral to the NCR Voyix company culture and values, ensuring a consistent approach to business and customer engagement.

Customer First

This value emphasizes prioritizing client needs and success. It manifests in product development by creating solutions like the Voyix Commerce Platform (VCP), which is designed to enhance customer experience and operational efficiency for retailers and restaurants.

Expertise

This value highlights the company's deep industry knowledge and experience. With nearly 140 years in consumer technologies, NCR Voyix leverages its legacy to deliver tailored products and services that exceed customer expectations, consistently ranking as the world's largest supplier of POS software for the eighth consecutive year in 2024.

One Team

This value promotes collaboration and efficiency within the organization. It's reflected in their corporate culture, where leaders emphasize working together to solve problems and meet customer needs, as highlighted by CEO David Wilkinson in a March 2024 internal communication about work styles.

Simplicity

This value focuses on reducing complexity and increasing efficiency for customers. It drives product design, aiming to make technology user-friendly and operations streamlined, as seen with the integration of Aloha Kiosk with the NCR Voyix Commerce Platform.

Inventiveness

This value celebrates forward-thinking and innovation. It is central to their product development, as NCR Voyix continuously invests in and launches new cloud-native platforms and payment initiatives, expected to enhance future revenue streams from H2 2025 into 2026. For more details on their financial strategies, explore the Revenue Streams & Business Model of NCR Voyix.

These core values collectively differentiate NCR Voyix by fostering a culture that is deeply customer-focused, highly knowledgeable, collaborative, efficient, and constantly innovating, contributing to its unique corporate identity in the digital commerce space. Understanding these principles is key to grasping the NCR Voyix leadership principles and values. Next, we will explore how the NCR Voyix mission and vision influence the company's strategic decisions and overall direction.

NCR Voyix Business Model Canvas

• Complete 9-Block Business Model Canvas
• Effortlessly Communicate Your Business Strategy
• Investor-Ready BMC Format
• 100% Editable and Customizable
• Clear and Structured Layout

GET TEMPLATE ➔

A company's mission and vision are fundamental to its strategic direction, guiding decisions and shaping its future. These statements articulate the company's purpose and aspirations, influencing everything from product development to market positioning.

NCR Voyix: Mission, Vision, and Core Values

NCR Voyix's strategic decisions are deeply influenced by its mission and vision, particularly its focus on software and services.

• The company's mission is to provide digital commerce solutions for the retail and restaurant industries.
• Its vision centers on transforming these industries through platform-led SaaS and services.
• Strategic divestitures, such as the sale of its Digital Banking segment for $2.45 billion in September 2024, directly support this mission.
• These moves aim to reduce debt and enable greater investment in core business areas.

Influence on Strategic Decisions

NCR Voyix's strategic pivot towards software and services, including the spin-off of its ATM business and the sale of its Digital Banking segment, directly reflects its mission and vision. This focus aims to enhance its position in digital commerce solutions for retail and restaurants.

Measurable Success Metrics

The company has shown strong adoption of its core offerings, with platform sites increasing by 27% year-over-year to over 77,000 as of March 31, 2025. Annual Recurring Revenue (ARR) reached $1.62 billion in Q1 2025, with software ARR growing to $775 million, demonstrating the success of its recurring revenue strategy, which now constitutes 66% of total revenue.

Product Development Alignment

Product development is heavily influenced by the mission and vision, with significant investments in the Voyix Commerce Platform (VCP) to transition to cloud-based solutions. Plans include launching new enterprise platform solutions for restaurants in 2025 and completing the global rollout of its latest self-checkout solutions by the end of the year.

Leadership Vision

CEO James G. Kelly emphasized in February 2025 the commitment to meeting customer needs, expanding market share, and achieving growth plans, underscoring how the company's mission and vision guide both daily operations and long-term strategic objectives.

Market Expansion and Partnerships

The partnership with Worldpay to offer integrated payments acceptance exemplifies market expansion driven by the mission to improve operational efficiencies and customer experiences in the retail and restaurant sectors.

Strategic Financial Goals

The company's strategic financial goals, such as reducing debt through divestitures, are directly linked to its mission of focusing on high-growth software and services, as detailed in its Brief History of NCR Voyix.

NCR Voyix's mission and vision are instrumental in shaping its strategic decisions, driving its focus on software and services, and guiding its investments in innovation and market expansion. Continue reading to explore potential core improvements to the company's mission and vision.

NCR Voyix Porter's Five Forces Analysis

• Covers All 5 Competitive Forces in Detail
• Structured for Consultants, Students, and Founders
• 100% Editable in Microsoft Word & Excel
• Instant Digital Download – Use Immediately
• Compatible with Mac & PC – Fully Unlocked

GET TEMPLATE ➔

Enhancing NCR Voyix's mission and vision involves articulating a clearer, more aspirational future state and integrating key strategic drivers. A more concise and impactful vision statement can better rally stakeholders around a shared future, while explicitly incorporating emerging technologies and evolving consumer preferences ensures continued market relevance.

Refine Vision for Aspiration and Clarity

A more explicitly articulated and concise vision statement, similar to industry leaders, could better inspire and unify stakeholders. For instance, a refined vision might be: 'To be the indispensable orchestrator of seamless, innovative, and growth-driving commerce experiences worldwide.'

Integrate Emerging Technologies and Consumer Trends

Explicitly integrating sustainability and technologies like AI into the mission or vision, or as a distinct value, can strengthen the long-term strategic narrative. The 'NCR Voyix 2025 Commerce Experience Report' highlights AI's role in customer experience and operational efficiency.

Emphasize Customer-Centricity and Innovation in Vision

Combining the commitment to innovation and customer experience into a singular, forward-looking statement can encapsulate the ambition for future commerce. This ensures a clear focus on delivering value to customers through technological advancements.

Address Evolving Consumer Behaviors

Explicitly weaving in changing consumer behaviors, such as the preference for self-service, which is preferred by two-thirds of Americans, into future-oriented statements ensures continued relevance and market leadership.

Understanding the Mission, Vision & Core Values of NCR Voyix provides insight into the company's strategic direction and operational philosophy. The NCR Voyix mission is centered on empowering businesses to thrive in the digital economy by simplifying and enhancing the customer experience. This mission is supported by a vision that aims to be the leading platform for connected commerce, enabling seamless transactions and personalized interactions across all touchpoints.

The core values driving NCR Voyix are fundamental to its culture and decision-making. These values often include a commitment to innovation, customer focus, integrity, and teamwork. For instance, the company's dedication to innovation is evident in its continuous development of advanced technology solutions designed to meet the evolving needs of retailers and financial institutions. The emphasis on customer focus ensures that all efforts are directed towards delivering exceptional value and support to clients.

NCR Voyix's business objectives and values are closely aligned, with the company striving to achieve growth and market leadership through its technology offerings. The leadership principles and values emphasize a forward-thinking approach, encouraging employees to embrace change and drive progress. This creates a strong NCR Voyix company culture and values system that fosters collaboration and a shared sense of purpose among its workforce. The NCR Voyix purpose is to help businesses connect with their customers in more meaningful and efficient ways, ultimately driving their success.

The NCR Voyix employee values and expectations revolve around professionalism, accountability, and a passion for excellence. The company's commitment to customers and values is reflected in its efforts to build long-term partnerships based on trust and mutual benefit. NCR Voyix's innovation and core values are intertwined, with innovation being a key driver that is upheld by the company's ethical standards and dedication to its people. The NCR Voyix brand promise is to deliver reliable, secure, and user-friendly solutions that transform the way businesses operate and interact with their customers.

In terms of financial performance, the company has demonstrated a commitment to delivering shareholder value, with strategic goals often tied to revenue growth and profitability. The NCR Voyix financial goals and values are managed with a focus on sustainable growth and operational efficiency. Furthermore, NCR Voyix's corporate social responsibility mission includes contributing positively to the communities in which it operates and promoting ethical business practices. The NCR Voyix technology focus and values are geared towards leveraging cutting-edge technology to solve complex business challenges and create new opportunities for its clients.