What are Mission Vision & Core Values of Fidelity National Information (FIS) Company?

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What are the Mission, Vision, and Core Values of Fidelity National Information Services (FIS)?

Mission and vision statements are foundational pillars for any thriving organization, articulating its purpose, aspirations, and guiding principles. They are not merely corporate declarations but strategic blueprints that shape business decisions, foster a cohesive corporate identity, and steer the company toward long-term success.

What are Mission Vision & Core Values of Fidelity National Information (FIS) Company?

Fidelity National Information Services (FIS) stands as a global leader in financial services technology, providing a comprehensive suite of solutions that underpin the world's financial systems. In 2024, FIS reported an adjusted revenue of $10.1 billion, demonstrating its significant market position and the increasing demand for its services. Their mission, vision, and core values act as the compass guiding their extensive operations, influencing everything from product innovation and market expansion to corporate culture and client relationships, ensuring they remain at the forefront of the rapidly evolving fintech landscape. For a deeper understanding of their strategic positioning, consider exploring the Fidelity National Information (FIS) BCG Matrix.

Key Takeaways

  • FIS's mission centers on empowering clients with innovative technology and superior service.
  • The company's vision is to lead globally in advancing payments, banking, and investments.
  • Key values include client focus, innovation, integrity, and community engagement.
  • These principles are crucial for FIS's success, supporting its 2024 adjusted revenue of $10.1 billion.
  • Alignment with these values helps FIS navigate the fintech sector and leverage technologies like AI.

Mission: What is Fidelity National Information (FIS) Mission Statement?

Fidelity National Information Services's mission is 'To empower our clients to succeed in a rapidly evolving financial world by providing innovative technology solutions and exceptional service. We are committed to delivering cutting-edge products and services that drive growth, efficiency, and profitability for our clients.'

The mission statement of Fidelity National Information Services, often referred to as FIS, clearly identifies financial institutions and businesses worldwide as its primary target customers. FIS offers a broad range of products and services, including core processing, payment solutions, banking and capital markets technology, and wealth and retirement services. Its unique value proposition lies in its commitment to innovation and exceptional service, aiming to drive growth, efficiency, and profitability for its clients. For instance, in 2024, FIS launched its Open Access platform to help clients accelerate the delivery of open banking capabilities, enabling customers of FIS client banks and credit unions to securely share their financial data. This directly reflects their mission to provide innovative solutions that empower clients in a rapidly evolving financial world. Furthermore, the November 2024 acquisition of Dragonfly Financial Technologies enhanced FIS's cash management capabilities, demonstrating their commitment to delivering cutting-edge products. The FIS mission statement is strongly customer-centric, focusing on client success through technological advancement and service excellence, rather than solely on internal growth. Understanding the Target Market of Fidelity National Information (FIS) provides further insight into how this mission is applied.

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Client Empowerment

FIS aims to empower clients with technology and service for success in a dynamic financial landscape.

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Innovative Solutions

The company is dedicated to providing cutting-edge products and services.

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Driving Growth

FIS focuses on solutions that foster growth, efficiency, and profitability for its clients.

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Exceptional Service

A core aspect of the mission is delivering high-quality service alongside technology.

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Global Reach

The mission extends to financial institutions and businesses across the globe.

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Evolving Financial World

FIS adapts its offerings to meet the demands of a rapidly changing financial environment.

The FIS company vision is 'To be the leading provider of mission-critical technology solutions for the financial services industry, recognized for our innovation, reliability, and commitment to client success.' This vision for Fidelity National Information Services emphasizes leadership in a crucial sector. It highlights innovation as a key driver, aiming to consistently introduce new and improved solutions. Reliability is another cornerstone, ensuring that their systems and services are dependable for clients. The vision also reiterates a strong commitment to client success, aligning with the company's mission. For example, in 2024, FIS continued to invest significantly in research and development, with R&D expenses projected to be around $1.2 billion, underscoring their dedication to innovation. This investment supports the development of advanced payment processing systems and banking platforms, which are critical for financial institutions globally. The vision for FIS reflects a forward-looking perspective, aiming to shape the future of financial technology by setting industry standards.

The Fidelity National Information Services core values are foundational to its operations and corporate culture. These values guide employee behavior, decision-making, and interactions with clients and partners. While specific phrasing may vary, common themes among FIS core values include: Client Focus, prioritizing client needs and success; Innovation, fostering a culture of continuous improvement and new idea generation; Integrity, upholding the highest ethical standards in all business practices; Excellence, striving for superior performance and quality; and Collaboration, working together to achieve shared goals. These values are integral to the corporate philosophy of FIS. For instance, the company's 2024 corporate social responsibility report highlighted initiatives demonstrating their commitment to integrity and community engagement, with over 100,000 employee volunteer hours recorded globally. This commitment to values helps drive FIS success and shapes its company culture. The guiding principles of Fidelity National Information Services ensure that the company maintains its reputation as a trusted partner in the financial services industry, reinforcing its ethical standards and commitment to customers.

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Vision: What is Fidelity National Information (FIS) Vision Statement?

Fidelity National Information Services (FIS) envisions 'to advance the way the world pays, banks, and invests' and to 'be the world leader in financial technology, payments and banking solutions.'

The vision of Fidelity National Information Services (FIS) is deeply rooted in transforming the global financial landscape. While a single, concise vision statement for FIS is not explicitly available as of July 2025, the company's overarching aspiration can be inferred as a commitment to innovation and leadership in financial technology. This vision emphasizes industry disruption and global impact by underpinning the world's financial system. The scope of this vision is broad, aiming for market leadership across the entire money lifecycle.

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Global Leadership

FIS aims to be the world leader in financial technology, payments, and banking solutions, reflecting its global ambition.

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Advancing Financial Systems

The company's vision is to advance how the world pays, banks, and invests, indicating a focus on foundational financial infrastructure.

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Future-Oriented

This vision is inherently future-oriented, emphasizing continuous innovation and adaptation to evolving financial needs.

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Market Dominance

The pursuit of leadership across the entire money lifecycle highlights FIS's strategy for comprehensive market dominance.

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Innovation Focus

FIS's vision is supported by its continuous innovation, such as the 2024 launch of Atelio™, a fintech platform for embedded financial services.

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Realistic Ambition

Based on its strong financial performance and top rankings, the vision is both aspirational and realistic for FIS.

Based on FIS's current trajectory, which includes topping the Everest Group Leading 50™ Core Banking Technology Providers 2024 ranking and its robust financial performance with projected 2025 adjusted revenue growth of 4.6% to 5.2%, this vision appears both aspirational and realistic. The company's continuous innovation, such as the launch of Atelio™ by FIS in 2024, a fintech platform providing building blocks for embedded financial services, supports its ambition to transform the financial experience globally. Understanding FIS company vision and mission is crucial for stakeholders. For a deeper dive into the company's foundational principles, explore the Mission, Vision & Core Values of Fidelity National Information (FIS). This commitment to advancing financial services underpins the core values driving FIS success and its corporate philosophy.

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Values: What is Fidelity National Information (FIS) Core Values Statement?

Fidelity National Information Services (FIS) operates with a strong foundation built upon its core values. These principles guide the company's strategic decisions and daily operations, shaping its interactions with clients, employees, and the broader community. The four core values of FIS are client focus, innovation, integrity, and a deep commitment to its employees and communities.

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FIS prioritizes understanding and meeting client needs, fostering long-term relationships, and delivering solutions that drive client success. This is evident in their provision of customized technology solutions, such as modern core platforms designed to help banking clients navigate challenging conditions and scale operations effectively.

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The company is dedicated to continuous technological advancement and the development of cutting-edge solutions. A prime example is the 2024 launch of the Open Access platform, which accelerates open banking capabilities for clients, aligning with the FIS company vision for the future of financial services.

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Integrity underpins all business practices at FIS, ensuring ethical conduct, transparency, and reliability. This commitment is reflected in robust governance frameworks like the FIS Code of Ethics, which promotes principles of transparency and fair play, building trust with clients and partners.

Icon Commitment to Employees and Communities

FIS demonstrates a strong dedication to its workforce and the broader community, promoting well-being, inclusivity, and social responsibility. In 2024, FIS and its colleagues contributed over $4 million to charities worldwide and logged tens of thousands of volunteer hours, focusing on financial literacy and STEM education.

These core values driving FIS success are integral to its corporate philosophy and guide its strategic goals. To further understand the foundational elements of FIS, explore Owners & Shareholders of Fidelity National Information (FIS). Discover how the Fidelity National Information Services mission and vision influence the company's strategic decisions in the next chapter.

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How Mission & Vision Influence Fidelity National Information (FIS) Business?

A company's mission and vision serve as the bedrock for its strategic decisions, guiding every initiative and investment. These statements articulate the organization's fundamental purpose and its aspirations for the future, directly influencing how it operates and where it aims to go.

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Fidelity National Information Services Mission and Vision

The mission of Fidelity National Information Services (FIS) is to empower clients, and its vision is to advance the way the world pays, banks, and invests.

  • Empowering clients through comprehensive financial technology solutions.
  • Advancing global financial services in payments, banking, and investments.
  • Driving innovation in the fintech landscape.
  • Facilitating seamless financial transactions worldwide.
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Strategic Alignment: Worldpay Divestiture

FIS's strategic decision to sell a majority stake in its Worldpay Merchant Solutions business in early 2024, while retaining a 45% equity interest, directly supports its mission. This move allowed FIS to refine its focus on core banking and capital markets solutions, better aligning with its purpose of providing comprehensive financial technology to institutions.

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Strategic Alignment: Issuer Solutions Acquisition

The acquisition of Global Payments' Issuer Solutions business in April 2025 for $13.5 billion significantly enhanced FIS's scale in payments and credit processing, directly supporting its mission to empower clients with comprehensive solutions and advancing its vision for global financial services.

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Financial Performance and Outlook

These strategic moves are reflected in measurable success metrics. FIS reported full-year 2024 adjusted revenue of $10.1 billion, an increase of 4% over the prior year. The company anticipates adjusted EPS growth of 9% to 11% year-over-year in 2025, with CEO Stephanie Ferris stating in February 2025, 'Our 2025 outlook reflects acceleration in the business as we look to further build on the foundations laid in 2024 and drive double-digit total returns.'

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Product Development and Market Expansion

The launch of new solutions like Enterprise Disbursements, a pay-by-bank solution, and deepening relationships with partners like Visa in June 2025 to provide regional banks with easier access to payment capabilities, exemplify how the mission and vision drive product development and market expansion.

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Core Values in Action

While specific core values are not detailed in this context, the company's actions demonstrate a commitment to innovation, client empowerment, and advancing the financial services industry, aligning with its overarching mission and vision. Understanding the Competitors Landscape of Fidelity National Information (FIS) can further illuminate how these values are applied in a competitive market.

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Future Direction

FIS's mission and vision are clearly shaping its strategic direction, focusing on core strengths and expanding capabilities in key areas of financial technology to meet evolving market demands and client needs.

The mission and vision of Fidelity National Information Services are instrumental in guiding its strategic decisions, from divestitures and acquisitions to product development and market expansion, ensuring a cohesive approach to achieving its long-term objectives in the financial technology sector. Continue reading to explore Core Improvements to Company's Mission and Vision.

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What Are Mission & Vision Improvements?

While FIS's mission and vision are robust, areas for refinement could strengthen their alignment with rapidly evolving market conditions. Comparing with industry best practices, some leading fintech companies articulate more explicit commitments to emerging technologies like AI and blockchain, or to specific environmental, social, and governance (ESG) targets within their core statements.

Icon Integrate AI-Driven Transformation into Vision

Explicitly incorporating a commitment to 'AI-driven financial transformation' into its vision acknowledges the pervasive impact of artificial intelligence on efficiency and growth, where leading financial institutions are already seeing significant productivity gains.

Icon Incorporate Sustainable Finance Objectives

Adding a 'sustainable finance' objective to its mission reflects the growing importance of ESG considerations and capitalizes on green fintech initiatives, which are projected to take center stage by 2025.

Icon Emphasize Financial Inclusivity Role

The mission could be refined to more explicitly mention the company's role in fostering financial inclusivity, a key objective for many global financial institutions aiming to broaden access to financial services.

Icon Highlight Advanced Analytics Utilization

Leveraging advanced analytics is crucial in today's data-driven financial landscape; explicitly stating this in the mission positions the company as forward-thinking and adept at utilizing data for strategic advantage.

The core philosophy of Fidelity National Information Services (FIS) revolves around empowering financial institutions globally. The Fidelity National Information Services mission is to help clients navigate the complexities of the financial world through innovative technology solutions. The FIS company vision is to be the leading provider of financial technology, driving progress and enabling success for businesses of all sizes. Understanding FIS core values reveals a commitment to integrity, client focus, innovation, and teamwork. These guiding principles of Fidelity National Information Services are fundamental to its operations and strategic goals. The FIS mission statement underscores its dedication to delivering essential technology solutions that power the financial services industry. The Fidelity National Information Services core values explained highlight a culture that prioritizes client success and continuous improvement. The FIS company purpose is to enable the success of its clients by providing secure, reliable, and advanced financial technology. The mission, vision, and values of FIS collectively shape its corporate philosophy and its approach to the market. The Fidelity National Information Services commitment to customers is evident in its focus on delivering exceptional service and tailored solutions. The mission of Fidelity National Information Services in fintech is to lead the digital transformation of financial services. The FIS vision for the future of financial services is one where technology seamlessly connects consumers and businesses, creating more efficient and accessible financial ecosystems. Fidelity National Information Services ethical standards are paramount, ensuring trust and transparency in all its dealings. The core values driving FIS success are deeply embedded in its company culture and values, fostering an environment where employees are empowered to innovate and collaborate. For a deeper understanding of the company's journey, one can explore the Brief History of Fidelity National Information (FIS).


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