What are Mission Vision & Core Values of Cembra Money Bank Company?

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What are the Mission, Vision, and Core Values of Cembra Money Bank?

Mission and vision statements are crucial for business success, providing strategic direction and shaping corporate identity. They define an organization's purpose and principles, influencing operations from product development to customer interactions. Cembra Money Bank AG, a leading Swiss financing provider, uses these statements to navigate the dynamic financial landscape.

What are Mission Vision & Core Values of Cembra Money Bank Company?

As a key player in the Swiss consumer credit market, offering personal loans, auto leases, credit cards, and insurance, Cembra's mission, vision, and values guide its business decisions. This clarity is vital in a market where consumer credit in Switzerland reached CHF 1,011,574 million in January 2024. Explore the Cembra Money Bank BCG Matrix for further insights.

Key Takeaways

  • Cembra's mission, vision, and values drive operations and strategy, emphasizing customer focus, innovation, and responsible finance.
  • Key values include customer obsession, trust, teamwork, accountability, empowerment, and a commitment to change and learning.
  • These principles differentiate Cembra in the Swiss market and contribute to strong financial performance, including an 11% net income increase in H1 2025.
  • A Tier 1 capital ratio of 17.7% reflects their commitment to sound financial management.
  • Continued adherence to these guiding principles is crucial for market position, adapting to consumer needs, and leveraging new technologies for sustainable growth.

Mission: What is Cembra Money Bank Mission Statement?

Cembra Money Bank's mission is 'to provide simple and transparent financial solutions that empower customers and foster sustainable growth.'

Cembra Money Bank AG's mission statement encapsulates its dedication to customer service, innovation, and responsible financial management, all of which reflect its strategic priorities in an increasingly competitive financial landscape. Cembra's mission is centered on providing tailored financial solutions to enhance the financial well-being of its customers, grounded in the belief that financial services should be accessible, transparent, and reliable.

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Customer-Centricity

The bank emphasizes understanding and meeting customer needs through a diverse product range.

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Innovation Focus

Cembra invests in technology to improve customer experience and operational efficiency.

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Responsible Lending

A commitment to sustainable financial solutions is demonstrated by low default rates.

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Financial Well-being

The core purpose is to empower customers through accessible and reliable financial services.

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Transparency

Cembra ensures clear and understandable terms for all its financial products.

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Strategic Growth

The mission supports the bank's expansion and market position in the financial sector.

The Cembra Money Bank mission is clearly customer-centric and innovation-focused, aiming to improve customer experience through technology enhancements, with approximately CHF 22 million invested in 2022 for this purpose. The bank emphasizes customer-centricity, offering a range of products including personal loans, vehicle financing, and credit cards. For instance, in 2024, Cembra expanded its portfolio with new digital savings products, directly reflecting its mission to offer demand-based and reliable financing solutions. Their focus on responsible lending is evidenced by a low default rate of 0.9% in the first half of 2025, demonstrating their commitment to sustainable financial solutions. Understanding Cembra Money Bank's core values and strategic goals provides insight into its operations, including its Revenue Streams & Business Model of Cembra Money Bank. This commitment to its Cembra Money Bank purpose and Cembra Money Bank strategic goals defines its Cembra Money Bank company culture.

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Vision: What is Cembra Money Bank Vision Statement?

Cembra Money Bank's vision is to be a leading, forward-looking financial partner, delivering innovative and reliable financing solutions through digital transformation and a strong customer focus, ensuring sustained market leadership and adaptability.

While an explicit, concise Cembra Money Bank vision statement was not found, the company's strategic direction and aspirations are evident. Cembra aims to be a forward-looking business partner, sharing its expertise and innovation capacity to develop demand-based and reliable financing solutions. The focus on digital transformation and enhancing customer value, as highlighted in its 2024 Annual Report, suggests a vision of a highly efficient and customer-oriented financial institution. The aspiration for continuous improvement and becoming a more agile and learning organization also points towards a vision of sustained market leadership and adaptability in a rapidly evolving industry. This vision appears realistic yet aspirational, supported by Cembra's consistent financial performance, including an 11% increase in net income to CHF 87.2 million in the first half of 2025, and a strong Tier 1 capital ratio of 17.7% as of June 30, 2025.

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Customer-Centric Innovation

Cembra Money Bank's vision emphasizes developing demand-based financing solutions, prioritizing customer needs and evolving market trends.

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Digital Transformation

A key aspect of the Cembra Money Bank vision is leveraging digital technologies to enhance efficiency and customer experience.

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Market Leadership

The company aspires to maintain and strengthen its position as a leading financial partner in the Swiss market.

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Agility and Adaptability

Cembra Money Bank aims to be a learning organization, adapting swiftly to industry changes and competitive landscapes, as discussed in the Competitors Landscape of Cembra Money Bank.

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Sustainable Growth

The vision is supported by consistent financial performance, indicating a focus on long-term viability and growth.

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Reliable Solutions

Cembra Money Bank's vision includes providing trustworthy and stable financing options to its clientele.

The Cembra Money Bank vision for the future emphasizes being a forward-looking financial partner, sharing expertise and innovation to develop reliable financing solutions. This strategic goal is underpinned by a commitment to digital transformation and enhancing customer value, aiming for sustained market leadership and adaptability. The company's strong financial performance, including a net income of CHF 87.2 million in H1 2025, reinforces the realism of this Cembra Money Bank vision. Understanding Cembra Money Bank's core values further clarifies its strategic direction.

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Values: What is Cembra Money Bank Core Values Statement?

Cembra Money Bank's daily work is guided by its core values, which were updated in line with its strategy announced in December 2021. These values are customer obsession, 'trust and team', accountability and empowerment, and change and learning, forming the foundation of Cembra Money Bank company culture.

The Cembra Money Bank core values emphasize a deep commitment to understanding and meeting customer needs, fostering a culture of trust and collaboration, promoting employee ownership and growth, and embracing continuous improvement and adaptability. These principles are crucial for Cembra Money Bank's strategic goals and its vision for the future.

Icon Customer Obsession

This value signifies a deep commitment to understanding and meeting customer needs, evident in tailored financial solutions and personalized premium service. The Cembra app, a daily tool for customers, had over 480,000 users as of July 2025, reflecting this focus.

Icon Trust and Team

This value emphasizes building a culture of trust and collaboration within the company, fostering a learning and agile organization. This collaborative approach extends to partnerships with over 3,200 car dealers and credit card partners, built on mutual trust.

Icon Accountability and Empowerment

This value promotes a culture where employees take ownership and are empowered to contribute ideas and grow. The successful conversion of the core banking system for their leasing business in 2024 demonstrates this, supported by a strong Common Equity Tier 1 (CET1) ratio of 17.9% at the end of 2024.

Icon Change and Learning

This value underscores the company's commitment to continuous improvement and adaptability, seen in the launch of new digital savings products in 2024 and a new proprietary real-time credit decisioning tool in the BNPL business in the first half of 2025. This positions Cembra as a dynamic financial institution.

These Cembra Money Bank core values are integral to understanding Cembra Money Bank's core values and how they shape its operations. To delve deeper into the strategic direction, explore how Cembra Money Bank mission and vision influence the company's strategic decisions in the next chapter, including insights into the Owners & Shareholders of Cembra Money Bank.

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How Mission & Vision Influence Cembra Money Bank Business?

A company's mission and vision are foundational to its strategic decision-making, providing a compass for future actions and resource allocation. These statements guide how an organization approaches its market, develops its products, and interacts with its stakeholders.

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Cembra Money Bank's Guiding Principles

Cembra Money Bank's mission and vision are deeply integrated into its strategic direction, influencing everything from product development to operational efficiency.

  • The company's purpose is to provide tailored financial solutions that enhance customer well-being.
  • This focus drives innovation in digital products and services, such as the ongoing development of the Cembra app.
  • Strategic transformation efforts in 2024 and 2025 have yielded significant financial results, including an 11% increase in net income to CHF 87.2 million in H1 2025.
  • A commitment to operational excellence is reflected in the reduction of the cost/income ratio to 47.6% in H1 2025, down from 50.4% in H1 2024.
  • Responsible lending practices are a key component, with a loss rate of 0.9% in the first six months of 2025.
  • Cembra's dedication to sustainability is underscored by its participation in the UN Global Compact since 2020 and an AAA rating from MSCI ESG in May 2024.
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Cembra Money Bank Mission Statement Analysis

The mission statement of Cembra Money Bank centers on empowering customers through personalized financial solutions, directly impacting its product roadmap and customer engagement strategies.

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Cembra Money Bank Vision for the Future

Cembra's vision for the future emphasizes digital innovation and customer well-being, guiding investments in technology and service enhancements to meet evolving market demands.

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Understanding Cembra Money Bank's Core Values

Core values such as responsibility and customer focus are embedded in daily operations, influencing risk management and ethical business practices, as seen in their low loss rates and ESG ratings.

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Cembra Money Bank Company Culture Connection

The company culture at Cembra Money Bank is shaped by its mission and vision, fostering an environment that supports strategic goals like digitalization and customer-centricity.

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Cembra Money Bank Strategic Goals

Strategic goals, such as improving efficiency and expanding digital offerings, are direct manifestations of the company's overarching mission and vision, as highlighted by CEO Holger Laubenthal in February 2025.

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Cembra Money Bank Purpose and Impact

The company's purpose to enhance customer well-being is a key driver for its strategic decisions, contributing to positive financial outcomes and a strong commitment to sustainability, as detailed in the Brief History of Cembra Money Bank.

Cembra Money Bank's mission and vision are integral to its strategic direction, guiding decisions that lead to financial growth and operational improvements. Discover how these core elements are continuously refined in the next chapter.

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What Are Mission & Vision Improvements?

Enhancing the clarity and forward-looking nature of the company's vision statement is a key area for improvement. A more explicit and concise vision would further solidify its aspirational goals and guide strategic direction.

Refining the vision to incorporate emerging technological advancements, such as artificial intelligence, can better position the company for future innovation and competitive advantage.

Icon Sharpening the Visionary Outlook

Developing a more succinct and future-focused vision statement would provide enhanced clarity and inspiration for stakeholders. This could articulate a clear ambition, for instance, to be the leading digital consumer finance partner in Switzerland by 2030, emphasizing both digital transformation and market leadership.

Icon Integrating Advanced Technologies into the Vision

Explicitly integrating the role of emerging technologies like artificial intelligence into the vision statement can highlight a commitment to innovation. This could involve leveraging AI for hyper-personalized credit solutions or advanced fraud detection, aligning with current market trends.

Icon Elevating ESG Leadership in Core Statements

Amplify the importance of sustainability by directly mentioning ESG leadership within the mission or vision. This frames sustainability as a core driver of future success and competitive differentiation, resonating with conscious consumers and investors.

Icon Strengthening the Purpose-Driven Narrative

Adapting the mission to include language such as 'empowering financial well-being through responsible and innovative solutions for a sustainable future' can create a more robust purpose-driven narrative. This aligns with the company's strategic goals and its Growth Strategy of Cembra Money Bank.


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