What are Mission Vision & Core Values of Encompass Health Company?

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What are the Mission, Vision, and Core Values of Encompass Health?

Mission and vision statements are crucial strategic foundations, guiding an organization's purpose and future. They define what a company represents, its aspirations, and how it plans to achieve them, thereby shaping its identity and decisions. Encompass Health is a leading owner and operator of inpatient rehabilitation hospitals in the U.S.

With 166 hospitals across 38 states and Puerto Rico as of late 2024, Encompass Health reported a net operating revenue of $5.373 billion in 2024, an 11.91% increase from the previous year. Their mission, vision, and values are central to their operations, influencing patient care and strategic growth, as explored in the Encompass Health BCG Matrix.

The Encompass Health mission focuses on providing seamless, connected care across the healthcare continuum. This includes both inpatient rehabilitation and home health services, aiming for superior patient outcomes efficiently and affordably. The company's commitment to intensive therapy, offering three hours of therapy daily, five days a week, alongside 24/7 nursing care, directly supports this mission.

Patient-Centric Care

Encompass Health's mission emphasizes delivering high-quality, integrated care to maximize patient recovery and satisfaction.

Integrated Services

The company provides a continuum of care, from inpatient rehabilitation to home health services, ensuring comprehensive support.

Efficient Outcomes

A core aspect of the Encompass Health mission is achieving unparalleled patient outcomes both quickly and cost-effectively.

Strategic Expansion

In 2024, Encompass Health added 427 beds, demonstrating its commitment to meeting demand and expanding its reach.

Confidence Building

The mission aims to inspire confidence in decision-makers seeking higher-quality patient care and superior results.

Operational Excellence

The company's operational focus ensures efficient delivery of services, aligning with its cost-effectiveness goals.

The Encompass Health mission statement clearly identifies target customers as patients needing integrated inpatient and home-based care, and decision-makers prioritizing superior patient outcomes. Products and services include inpatient rehabilitation and home health, delivered through a national network. The unique value proposition lies in integrated care, aiming for unparalleled outcomes achieved quickly and cost-effectively. For further insights into the competitive landscape, explore the Competitors Landscape of Encompass Health. The Encompass Health mission and values statement is strongly patient-centric, focusing on optimal outcomes and positive patient experiences, while also demonstrating operational efficiency in healthcare delivery. Understanding Encompass Health's vision involves recognizing its commitment to expanding capacity through new hospitals and bed additions, such as the 427 beds added in 2024, which supports its strategic goals.

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Encompass Health's vision is to be the leading provider in post-acute care, establishing benchmarks for quality, innovation, and patient satisfaction. This forward-looking statement emphasizes market leadership and a dedication to continuous improvement within the healthcare sector. The company aims to set the industry standard across all aspects of post-acute care, including clinical outcomes and patient experience.

Encompass Health Vision

The company aims to be the trusted choice in post-acute care, setting standards for quality and innovation.

Market Leadership

Encompass Health strives for leadership in patient experience and clinical outcomes.

Financial Performance

In 2024, net operating revenue increased by 11.9%, supporting its ambitious vision.

Adjusted EBITDA Growth

Adjusted EBITDA grew by 13.7% in 2024, reflecting strong financial health.

Innovation Investment

A 2025 research grant program offers up to $60,000 for improving post-acute care therapies.

Industry Standard

The company's commitment to innovation helps define Encompass Health's vision for the future.

Encompass Health's vision is to be the trusted choice in post-acute care, setting the standard for quality, innovation, and patient experience. This vision statement is distinctly future-oriented, emphasizing market leadership and a commitment to continuous improvement. Its scope is broad, aiming to set the standard across the entire post-acute care sector, which includes quality of care, patient experience, and clinical outcomes. The vision appears realistic yet aspirational given Encompass Health's current trajectory and market position as the largest owner and operator of inpatient rehabilitation hospitals in the United States. In 2024, Encompass Health reported a significant increase in net operating revenue by 11.9% and Adjusted EBITDA growth of 13.7%, demonstrating strong financial performance that supports its ambitious vision. The company's ongoing investment in innovation, as evidenced by its 2025 research grant program offering up to $60,000 for studies aimed at improving post-acute care therapies and rehabilitation outcomes, further underscores its commitment to leading the industry through advancements. This continuous pursuit of enhanced patient outcomes and operational excellence positions Encompass Health to realistically pursue its vision of setting the standard in post-acute care. For a deeper dive into the company's foundational principles, explore the Mission, Vision & Core Values of Encompass Health.

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Encompass Health's core values are fundamental to its operational framework and corporate culture, guiding every interaction and decision. These values shape the company's approach to patient care, employee engagement, and business practices, ensuring a consistent commitment to excellence.

The company operates with five core values: Set the Standard, Lead with Empathy, Do What's Right, Focus on the Positive, and Stronger Together. These principles define Encompass Health's core principles and influence its strategic goals, fostering a patient-centric, ethically driven, and collaborative environment.

Set the Standard

This value reflects a commitment to excellence and continuous improvement, aiming to be a leader in the industry through innovation. It drives the use of advanced technology and innovative treatments to maximize patient recovery outcomes.

Lead with Empathy

This value emphasizes understanding and connecting with each person's physical, emotional, and mental journey. It promotes meaningful connections with patients and their families, providing holistic care that supports healing.

Do What's Right

This value underscores integrity, owning actions, and holding oneself accountable in all business practices. It builds a strong team founded on ethical behavior and responsible responses to challenges.

Focus on the Positive

This value promotes optimism and resilience, celebrating progress and uplifting one another within the corporate culture. A positive mindset significantly influences patient recovery journeys and employee motivation.

Stronger Together

This value emphasizes teamwork and collaboration across all organizational levels, from multidisciplinary care teams to administrative and clinical support. It ensures comprehensive treatment plans and efficient resource allocation.

These Encompass Health core values are integral to its identity and operational success, ensuring a consistent focus on patient well-being and ethical conduct. To learn more about the company's journey, read about the Brief History of Encompass Health. Discover how Encompass Health's mission and vision further influence its strategic decisions in the next chapter.

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A company's mission and vision are foundational, shaping its strategic direction and influencing every decision made. These statements act as a compass, guiding the organization toward its long-term aspirations while defining its present purpose.

Encompass Health's Mission and Vision: A Strategic Compass

Encompass Health's mission is to deliver high-quality integrated inpatient and home-based care, while its vision is to be the trusted choice setting the standard for quality and innovation.

• Mission: To deliver high-quality integrated inpatient and home-based care.
• Vision: To be the trusted choice setting the standard for quality and innovation.
• Influence on Growth: Direct impact on strategic expansion plans.
• Influence on Product Development: Drives continuous improvement in clinical interventions.
• Commitment to Innovation: Supported by research grants and program enhancements.

Strategic Alignment in Expansion

The company's strategic goal to invest free cash flow in opening 6 to 10 de novo hospitals and adding 80 to 120 beds annually through 2027 directly reflects its mission to expand access to care. In 2024, Encompass Health added 427 beds through new hospitals and expansions, with further plans for new 50-bed inpatient rehabilitation hospitals in Florida and Nevada by 2027 and 2028, respectively.

Innovation in Patient Care

The implementation of the REACT 2.0 program in January 2023, which reduced acute care transfer rates by over 100 basis points through year-end 2024, exemplifies the mission to achieve unparalleled outcomes. The 2025 research grant program, offering up to $60,000 for studies on post-acute care therapies, underscores a commitment to innovation.

Financial Performance Validation

Measurable success metrics, such as a 7.8% discharge growth and a 12.7% increase in net operating revenue in Q4 2024, highlight the alignment of operations with strategic goals. Full-year 2024 net operating revenue reached $5.373 billion, an 11.91% increase from 2023, with Adjusted EBITDA growing by 13.7% for the full year.

Leadership Confidence

In February 2025, President and CEO Mark Tarr stated, 'Our value proposition and operating strategy continue to be validated and we remain bullish on the long-term prospects of our business,' reflecting confidence in the company's guiding principles.

Q1 2025 Performance Indicators

The first quarter of 2025 saw a 10.6% increase in revenue to $1.46 billion and a 14.9% rise in adjusted EBITDA to $313.6 million, driven by a 6.3% increase in total discharges, further validating the strategic direction.

Core Values in Practice

While specific core values are not detailed here, the consistent emphasis on quality, innovation, and patient outcomes in strategic planning and operational execution suggests a strong adherence to patient-centric principles, aligning with the expectations of Owners & Shareholders of Encompass Health.

Encompass Health's mission and vision statements are deeply embedded in its strategic decisions, driving expansion and innovation in patient care, as evidenced by financial performance and leadership statements. Explore core improvements to the company's mission and vision in the next chapter.

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Encompass Health's mission and vision statements are foundational to its operations, guiding its strategic direction and commitment to patient care. Enhancing these statements to explicitly embrace digital transformation and personalized patient journeys can further solidify its leadership in the evolving healthcare landscape.

Integrate Digital Transformation Explicitly

Refining the mission or vision to directly mention the commitment to leveraging advanced technology and data analytics, including AI, can better reflect current healthcare trends and Encompass Health's strategic focus on innovation.

Emphasize Technology Leadership in Vision Statement

Adding phrases like 'leading the digital transformation in post-acute care' or 'pioneering technology-driven rehabilitation solutions' to the vision statement would position technology as a central driver of future growth and industry leadership.

Incorporate Technology-Enabled Care Models in Mission Statement

A mission statement refinement could include language such as 'advancing patient independence through innovative, technology-enabled care models,' directly linking technological advancement to patient outcomes.

Address Evolving Patient Preferences and Sustainability

To align with changing consumer behaviors favoring remote monitoring and personalized care, and to address sustainability concerns, Encompass Health could explicitly mention expanding telehealth services and sustainable operational practices.

Encompass Health's mission statement articulates its purpose: 'We help our patients recover from illness, injury or chronic conditions. We provide a compassionate environment for our patients and their families. We are committed to providing the highest quality of care and service to our patients.' This mission underscores a dedication to patient recovery and compassionate care delivery. The company's vision, 'To be the leading provider of integrated healthcare services, recognized for excellence in patient care, innovation, and community involvement,' outlines its aspiration for industry leadership and broad recognition. Understanding the Target Market of Encompass Health is crucial in how these statements are enacted.

The core values of Encompass Health serve as the guiding principles for its operations and employee conduct. These values typically include integrity, compassion, accountability, collaboration, and innovation. Integrity means acting ethically and honestly in all dealings. Compassion reflects a deep empathy for patients and their families, driving a desire to provide comfort and support. Accountability emphasizes taking ownership of actions and outcomes, ensuring that commitments are met. Collaboration highlights the importance of teamwork and working together across disciplines to achieve the best patient results. Innovation drives the pursuit of new and improved ways to deliver care, fostering continuous improvement and adaptability in the healthcare sector.

Encompass Health's strategic goals are closely tied to its mission and vision. These goals often focus on expanding its network of facilities, enhancing patient outcomes through evidence-based practices, and investing in technology to improve care delivery and operational efficiency. For instance, in 2023, the company reported total revenue of approximately $4.5 billion, with a significant portion dedicated to reinvestment in its services and infrastructure. The company's commitment to its core values is evident in its operational strategies, aiming to foster a culture where employees are empowered to provide exceptional care. This approach supports Encompass Health's purpose of improving the lives of patients through comprehensive rehabilitation and home health services.