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Forrester's Growth Strategy and Future Prospects?
Forrester Research, Inc. has been a key player in market research for over 40 years. A major recent achievement was the full migration of its research products to the 'Forrester Decisions' platform, capturing 80% of contract value by the end of 2024.
This strategic shift aims to boost its primary offerings and client benefits, reflecting a commitment to innovation in a competitive advisory landscape.
Forrester's growth strategy is deeply intertwined with its ability to adapt and deliver value in the ever-changing business and technology sectors. The company’s focus on customer-obsessed strategies is central to its mission of advising leaders on driving growth and profitability. Understanding tools like the Forrester BCG Matrix can be crucial for analyzing its product portfolio and market positioning.
How Is Forrester Expanding Its Reach?
Forrester's expansion initiatives are primarily focused on enhancing its existing platforms and client engagement, rather than pursuing extensive geographical diversification, given its established global presence. The company's strategy emphasizes deepening client relationships and demonstrating value through its research and advisory services.
A significant strategic move involves migrating research contract value to the Forrester Decisions platform. By the close of 2024, this migration reached 80%, aiming to create a more integrated and powerful customer-centric experience. This platform is designed to yield higher renewal rates compared to legacy offerings.
To bolster client value, new features have been introduced to the Forrester Decisions platform. These include 'Expanded Access' research and a new service, 'Forrester Decisions for Data, AI & Analytics.' These additions are crucial for addressing evolving client needs in key technological areas.
While there were no major mergers or acquisitions reported in 2024 or 2025, the company's historical approach includes strategic acquisitions, such as SiriusDecisions in November 2018. The current emphasis for 2025 is on internal development and optimizing existing services to better serve clients.
The company actively supports clients in navigating market shifts and making informed decisions, particularly concerning AI and digital transformation. This client-centric approach strengthens relationships and underscores the value provided, contributing to Forrester's overall growth strategy.
Forrester leverages its events and specialized strategic services as key channels for client engagement. These platforms are instrumental in driving business advantage for clients and reinforcing the company's position in the market.
- Events provide direct interaction and insights into client challenges.
- Strategic services offer tailored guidance for complex business needs.
- The focus on AI and digital transformation aligns with current market demands.
- Enhancing the Forrester Decisions platform aims to improve user experience and retention.
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How Does Forrester Invest in Innovation?
Forrester's innovation and technology strategy is central to its mission of guiding businesses through digital transformation and the adoption of advanced technologies. This approach is designed to enhance its market position and drive future growth by empowering clients to optimize operations and capitalize on emerging technological advancements.
A core element is the ongoing development of its proprietary generative AI tool, Izola. This tool aims to provide clients with accelerated insights and reinforces the company's commitment to AI leadership.
The company's 'Predictions 2025' reports underscore a forward-looking strategy focused on achieving tangible, near-term business benefits through the strategic application of generative AI and other emerging technologies.
Guidance is offered on balancing AI innovation with established automation methods. This includes advice on maximizing the effectiveness of existing technologies through improved adoption, integration, and optimization.
The company provides essential guidance on critical areas such as AI security, data strategies, and the establishment of a secure and private data fabric.
Research indicates a positive outlook for technology budgets in 2025, with 91% of technology leaders anticipating growth. A significant portion of this investment is expected to be directed towards pragmatic AI, security, and automation initiatives aimed at cost reduction.
The introduction of the 'Total Experience Score' in June 2025 highlights a commitment to innovation. This metric assists companies in aligning brand and customer experiences to potentially achieve up to 3.5x revenue growth and enhanced customer retention.
Forrester's strategic initiatives are designed to address the evolving needs of businesses seeking to leverage technology for competitive advantage. By focusing on areas like generative AI, security, and integrated customer experiences, the company positions itself to support clients in navigating complex market dynamics and achieving sustainable growth. Understanding how Forrester operates within the broader Competitors Landscape of Forrester provides further context for its strategic direction and future prospects.
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What Is Forrester’s Growth Forecast?
Forrester Research operates globally, with a significant presence in North America and Europe, serving a diverse international client base. This geographical reach allows for varied market analysis and adaptation to different economic conditions.
Forrester anticipates total revenues for 2025 to fall between $400 million and $415 million. This represents a projected decline of 4% to 8% compared to the previous year.
The company reported full-year 2024 revenues of $432.5 million, marking a 10% decrease from $480.8 million in 2023. This sets the stage for the anticipated revenue challenges in 2025.
In the first quarter of 2025, Forrester's total revenues were $89.9 million, down 10% from $100.1 million in Q1 2024. A GAAP net loss of $87.3 million was reported, largely due to an $83.9 million goodwill impairment charge.
Total revenues for Q2 2025 were $111.7 million, a decrease from $121.8 million in the same period of 2024. The company reported GAAP net income of $3.9 million and adjusted net income of $9.8 million for the quarter.
The company's contract value also saw a decline, decreasing by 7% to $290.9 million in Q1 2025 and $288.7 million in Q2 2025, compared to the prior year's figures. These trends indicate a challenging period for Forrester's business strategy and future prospects.
For the full year 2025, Forrester projects operating margins to be within the range of 8% to 9%. This reflects a focus on cost management amidst revenue pressures.
Adjusted diluted earnings per share are forecasted to be between $1.20 and $1.35 for 2025. This projection is a key indicator for the company's profitability outlook.
In Q1 2025, Forrester generated $26.7 million in cash flow from operating activities. This demonstrates the company's ability to generate cash even during a period of revenue decline.
Despite financial headwinds, Forrester is strategically emphasizing AI and client-centric research. These areas are crucial for maintaining its competitive edge and adapting to future market changes.
The company anticipates mid-single-digit declines across its research, consulting, and events businesses for 2025. This broad-based expectation highlights the challenges in its core offerings.
Forrester is actively focused on managing its costs to navigate the current financial climate. This proactive approach is vital for sustaining operations and investing in future growth initiatives.
The financial outlook for Forrester in 2025 indicates a period of adjustment, with anticipated revenue decreases across its primary business segments. This follows a year of notable revenue decline in 2024. The company's ability to manage costs and strategically invest in areas like AI will be critical for its long-term business outlook and future success.
- Anticipated 2025 revenue: $400 million - $415 million (4% - 8% decline)
- 2024 revenue: $432.5 million (10% decrease from 2023)
- Q1 2025 revenue: $89.9 million (10% decrease from Q1 2024)
- Contract value decline: 7% in Q1 2025 and Q2 2025
- Projected 2025 operating margins: 8% - 9%
- Projected 2025 adjusted diluted EPS: $1.20 - $1.35
- Q1 2025 cash flow from operations: $26.7 million
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What Risks Could Slow Forrester’s Growth?
Forrester Research faces significant headwinds that could impact its future prospects, primarily due to economic instability and market fluctuations. The company has seen a downturn in its core business segments, with a 10% year-over-year revenue decrease in Q1 2025. This decline is further underscored by research revenue falling for the ninth consecutive quarter and a 7% drop in contract value, alongside a 14% reduction in client numbers from Q1 2024.
Ongoing economic uncertainty and market volatility are primary risks for Forrester. The company experienced a 10% revenue decline in Q1 2025, with research revenue showing its ninth consecutive quarterly decrease.
The rapid advancement of generative AI presents a dual-edged sword. While Forrester is developing its own AI tools and research, a risk exists that businesses might deprioritize AI use due to a lack of perceived value or insufficient budgets, potentially impacting demand for related research.
Evolving regulatory environments create complexity for businesses. A significant 24% of enterprise risk management leaders identified regulatory changes as a top risk, necessitating robust compliance management strategies.
Rising geopolitical tensions and economic pressures, including global job cuts, can exacerbate insider risks and cybercrime. The projected cost of cybercrime is expected to reach $12 trillion in 2025.
A 14% decline in client count from Q1 2024, largely due to the loss of smaller vendor clients, highlights a vulnerability in Forrester's client acquisition and retention strategies.
Navigating these uncertain times requires a strategic focus on cost optimization, efficient risk management, and accelerated adaptation to market shifts to ensure sustained growth and relevance.
The company's Growth Strategy of Forrester must contend with these multifaceted challenges. The decline in contract value and client numbers, particularly among smaller vendors, suggests a need to re-evaluate client engagement models and value propositions. Furthermore, the increasing complexity of the regulatory environment, exemplified by initiatives like the EU AI Act and DORA, demands continuous investment in compliance and risk management expertise, which could divert resources from other growth initiatives.
Forrester's research indicates that CISOs might reduce GenAI adoption by 10% due to concerns about quantifiable value and budget constraints. This highlights a potential challenge in the adoption of new technologies that the company researches and advises on.
To counter increased insider risks and cybercrime, Forrester advocates for a comprehensive Zero Trust framework, investment in phishing-resistant multifactor authentication, and robust data loss prevention measures.
The need to manage compliance changes effectively is paramount, especially with regulations like the EU AI Act and DORA. This requires a proactive approach to understanding and implementing new compliance requirements.
The company's own acknowledgement of the need to optimize costs and manage risk efficiently underscores the challenging environment it operates within, requiring agility and strategic foresight.
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