Who Owns One Call Company?

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Who Owns One Call?

Understanding the ownership of a company like One Call is key to grasping its strategic direction. A major acquisition, like the one in 2013, significantly alters a company's path and market standing.

This transition often brings new leadership and revised business strategies, impacting the competitive environment.

One Call, founded in 1993 and based in Jacksonville, Florida, aims to simplify claims and improve care access for injured workers. The company manages a range of medical services, including physical therapy and home healthcare, for these individuals. Its One Call BCG Matrix analysis would reflect its market position.

As of July 2025, One Call reported annual revenue of approximately $750 million. The company has a workforce of around 2,100 employees spread across continents like North America, Asia, and Europe.

The origins of One Call Company are rooted in 1993, with Liz Griggs identified as a founder. Detailed information regarding the initial ownership structure, including specific founder backgrounds and exact shareholdings, is not widely available in public records. Early investors and the precise equity distribution during the company's inception remain private.

Founding Year

One Call Care Management was established in 1993. This period predates extensive digital archiving of private company details.

Key Founder

Liz Griggs is publicly recognized as a founder of One Call. Her role was instrumental in the company's inception.

Early Investment Details

Information on early backers, angel investors, or friends and family who acquired stakes during the initial phase is not readily accessible.

Private Agreements

Early ownership agreements, such as vesting schedules or founder exit strategies, are not publicly disclosed. These were part of private formative agreements.

Founding Vision

The founding team's vision focused on streamlining workers' compensation services. This objective was the primary driver for the company's establishment.

Corporate Evolution

An earlier iteration, One Call Medical, was acquired by Odyssey Investment Partners in December 2009. It later merged with MSC Care Management in August 2012 to form One Call Care Management.

The foundational period of One Call Company involved private arrangements that are not subject to public disclosure. This includes details on early shareholder agreements and any specific founder transitions that influenced the initial ownership landscape. The company's core mission from its inception was to enhance efficiency within the workers' compensation sector, a goal that guided its early development and strategic direction. Understanding the Marketing Strategy of One Call can provide further context to its early growth.

Early Ownership Landscape

The specifics of who owns One Call Company from its earliest days are not publicly detailed. This includes the precise breakdown of shares among founders and any initial private investors.

• Founder identification: Liz Griggs is a recognized founder.
• Early investor information: Not publicly available.
• Founder exit details: Not publicly disclosed.
• Initial business focus: Streamlining workers' compensation services.

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The ownership of One Call Company has been shaped by significant private equity transactions, reflecting shifts in the healthcare services landscape. These changes have involved major investment firms acquiring substantial stakes, influencing the company's strategic direction and growth.

Following a comprehensive recapitalization in October 2019, the ownership structure saw KKR & Co. Inc. and GSO Capital Partners LP (now known as Blackstone Credit) emerge as principal shareholders. This event involved a new investment of $375 million, significantly reducing the company's debt by nearly $1 billion and cutting annual interest expenses by approximately $90 million. Chatham Asset Management, LLC also became a principal shareholder, with these entities collectively holding close to 50% of the company's debt, underscoring their commitment and influence.

Key Stakeholders and Ownership Dynamics

The current ownership of One Call Company is primarily held by major private equity firms. These stakeholders have played a crucial role in the company's financial restructuring and strategic development.

• KKR & Co. Inc. is a principal shareholder.
• Blackstone Credit (formerly GSO Capital Partners LP) is a principal shareholder.
• Chatham Asset Management, LLC is also a principal shareholder.
• These entities collectively hold a significant portion of the company's debt, indicating substantial investment.
• The ownership evolution reflects a strategy of growth and financial strengthening.

Understanding who owns One Call Company involves recognizing the influence of its major private equity investors. The company's history, including its acquisition by Odyssey Investment Partners and subsequent sale to Apax Partners, highlights a pattern of private equity involvement aimed at optimizing its operations and market position. The 2019 recapitalization further solidified the roles of KKR and Blackstone, positioning them as key figures in the One Call Company's corporate structure. This evolution has been instrumental in shaping the company's financial health and its ability to serve its target market, as detailed in the Target Market of One Call article.

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The Board of Directors for One Call Company is composed of experienced industry professionals and representatives from its key shareholders, reflecting a strategic alignment following significant recapitalization. This board structure was established in January 2020 after KKR, Blackstone, and Chatham Asset Management became principal shareholders.

The ownership structure of One Call Company, as a privately held entity, is primarily influenced by its major private equity shareholders: KKR, Blackstone, and Chatham Asset Management. While specific voting percentages are not publicly disclosed, their significant debt holdings and board representation strongly suggest substantial control over the company's strategic direction and major decisions. This arrangement is designed to leverage the expertise and resources of these influential investors to foster the company's growth, as detailed in discussions about the Growth Strategy of One Call.

Board Composition and Shareholder Influence

One Call's board is a blend of seasoned executives and representatives from its primary private equity owners. This composition ensures alignment with shareholder interests and strategic oversight.

• KKR, Blackstone, and Chatham Asset Management are principal shareholders.
• Board appointments reflect the influence of these major investors.
• The board aims to integrate deep industry expertise with shareholder resources.
• Rebecca Steinfort serves as the Board Chair, guiding governance.

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Recent years have seen significant shifts in the One Call Company's financial and leadership landscape. A major recapitalization in October 2019 substantially reduced debt and bolstered liquidity, positioning existing lenders KKR and GSO Capital Partners as principal shareholders. This restructuring marked a pivotal moment in the company's ownership trajectory.

Leadership transitions have been a notable theme, with Jay Krueger taking the helm as CEO in May 2022, and Nicholas Mendez appointed as the new CEO in January 2025. These changes reflect an ongoing evolution in the company's operational management. The industry trend, particularly in 2025, indicates a private equity focus on tangible operational value creation, moving beyond financial engineering to drive returns. This aligns with One Call's strategic emphasis on enhancing service delivery and investing in technology. As of July 2025, the company reported annual revenue of $750 million, underscoring its financial stability.

Leadership Evolution

Recent CEO appointments in 2022 and 2025 highlight a dynamic management structure. Nicholas Mendez's recent appointment as CEO in January 2025 signifies a continued focus on strategic leadership.

Financial Restructuring Impact

The 2019 recapitalization significantly reduced debt by nearly $1 billion. This move strengthened the company's financial footing and positioned key lenders as major shareholders.

Industry Ownership Trends

Private equity is prioritizing operational improvements in 2025, a trend mirrored by One Call's investments in technology and service models. This focus aims to drive sustainable growth and value.

Financial Performance Snapshot

With annual revenues reaching $750 million as of July 2025, the company demonstrates resilience. This financial performance reflects the ongoing strategic initiatives and ownership structure.

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