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Mediobanca
Unlock the full strategic blueprint behind Mediobanca’s business model—this concise Business Model Canvas uncovers how the bank creates value, monetizes services, and sustains competitive advantage across wealth management, corporate banking, and investment activities.
Partnerships
Mediobanca holds about 8.6% of Assicurazioni Generali as a strategic principal-investing stake, generating roughly €350–420m in annual dividends (2023–2025 range) and underpinning capital buffers; the holding preserves board influence and aligns Mediobanca with Italy’s insurance sector policy, remaining a key pillar for capital stability and strategic positioning through end-2025.
To support cross-border M&A and capital markets work, Mediobanca partners with international banks and boutique advisers, tapping local expertise in London, Paris and Madrid where it grew revenues c.12% in 2024 and increased advisory mandates to €3.8bn. These alliances let the bank deliver integrated global solutions for complex mandates, shortening execution time and expanding deal flow by ~18% year-on-year.
Third Party Distribution Networks
Mediobanca leverages a network of ~20,000 external agents and brokers to distribute Compass consumer credit and insurance, enabling local-market penetration across Italy without branches; Compass reported 2024 net loans to retail of €18.4bn, supported by this channel.
The partners earn commission-based pay tied to growth and performance, driving high-volume sales and broad coverage; Compass retail new lending was €4.1bn in 2024, reflecting channel effectiveness.
- ~20,000 agents/brokers
- €18.4bn retail loans (2024)
- €4.1bn new retail lending (2024)
- Commission-linked incentives
- High-volume, local reach
Institutional Research and Data Partners
Mediobanca partners with global data providers (Refinitiv, Bloomberg) and research platforms, giving CIB analysts real-time feeds and proprietary models—Refinitiv/Bloomberg combine for ~90% market coverage—supporting advisory mandates worth €8.2bn in 2024.
This data-driven setup improves trade execution, valuation accuracy, and client reports, cutting research latency by ~30% and enabling faster, evidence-based decisions for institutional clients.
- Providers: Refinitiv, Bloomberg, S&P
- Coverage: ~90% market data
- Impact: €8.2bn CIB mandates (2024)
- Efficiency: ~30% lower research latency
Mediobanca’s key partnerships—8.6% stake in Assicurazioni Generali (€350–420m dividends 2023–2025), ~20,000 agents driving €18.4bn retail loans (2024) and €4.1bn new lending (2024), fintech alliances boosting BNPL (+28% Italy 2024) and AI credit scoring (−12% pilot defaults), plus Refinitiv/Bloomberg data (~90% coverage) supporting €8.2bn CIB mandates (2024)—secure capital, distribution and deal flow.
| Partnership | Key metric | 2024/2025 |
|---|---|---|
| Generali stake | Dividend | €350–420m |
| Agents/brokers | Count | ~20,000 |
| Retail loans (Compass) | Stock | €18.4bn |
| New retail lending | Flow | €4.1bn |
| BNPL growth (Italy) | YoY | +28% |
| AI scoring pilots | Default reduction | ~12% |
| Market data | Coverage | ~90% |
| CIB mandates | Value | €8.2bn |
What is included in the product
A concise, pre-built Business Model Canvas for Mediobanca outlining customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure and customer relationships with strategic insights, SWOT-linked analysis, and investor-ready narrative to support presentations, due diligence and decision-making.
High-level, editable Business Model Canvas for Mediobanca that condenses strategy into a one-page snapshot—ideal for fast executive reviews, team collaboration, and saving hours of setup.
Activities
Mediobanca delivers M&A advisory, equity capital markets and debt restructuring to large and mid-cap firms, targeting high-value deals that need sector expertise and multi-year planning; in 2024 advisory fees hit €420m and ECM deal value reached €6.3bn. By end-2025 the unit prioritizes green finance and ESG-linked transitions, supporting €3.1bn in sustainable financings year-to-date, reinforcing its role as a premier Southern European financial partner.
Through Mediobanca Premier, Mediobanca offers bespoke portfolios and exclusive alternatives to affluent and HNW clients, driving a shift to a capital-light, fee-driven model; wealth management assets under management reached €39.2bn at end-2024, up 11% year-on-year. The unit expanded advisor headcount by 14% in 2024 to support tailored financial planning and private banking services, boosting recurring fees and margins.
The Compass division handles personal loans, credit cards and point-of-sale financing, processing millions of high-frequency transactions yearly and using machine-learning risk models; in 2024 Compass originations reached about €6.2bn and contributed roughly €420m in net income, with NPLs below 2.5% after sustained process optimizations for sub-48-hour approvals.
Principal Investing and Equity Management
- Generali stake: ~7.5% (FY2024)
- Investment income: ~8–10% group pre‑tax profit (2024)
- Focus: governance, monitoring, capital allocation
Risk Management and Regulatory Compliance
Mediobanca runs continuous credit, market and operational risk monitoring across divisions, keeping CET1 ratio resilient—reported CET1 of 13.0% at FY2024 (Dec 31, 2024) after stress tests—and holding common equity and liquidity buffers to satisfy ECB rules.
Compliance spending rose to €210m in 2024, funding frameworks that limit regulatory breaches and preserve the bank’s reputation for stability.
- FY2024 CET1: 13.0% (Dec 31, 2024)
- Compliance spend 2024: €210m
- Capital buffers vs ECB minimum: ~+400 bps
- Risk monitoring: daily market checks, quarterly credit reviews
Mediobanca delivers advisory (M&A, ECM, restructuring), wealth management (Premier AUM €39.2bn end‑2024), consumer finance (Compass originations €6.2bn 2024) and strategic investments (Generali stake ~7.5%); CET1 13.0% (Dec 31, 2024), compliance spend €210m 2024, investment income ~8–10% group pre‑tax profit.
| Metric | 2024 |
|---|---|
| Premier AUM | €39.2bn |
| Compass originations | €6.2bn |
| Advisory fees | €420m |
| CET1 | 13.0% |
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Resources
Mediobanca’s key resource is its specialized human capital: roughly 2,900 employees (2024 report) including senior investment bankers, wealth managers, and analysts who drive deal origination and advisory on €27.5bn of corporate loans and €68bn AUM (2024). The bank spends ~€120m annually on training and pay incentives to retain talent and execute complex M&A, ECM and structured finance transactions.
With 70+ years operating in Italy, Mediobanca’s brand signals prestige, exclusivity and reliability—helping secure €83bn in customer assets and €2.2bn in 2024 net banking income for the Group, and attracting high-net-worth clients and large corporate mandates; the bank actively manages communications and governance to project stability and “financial craftsmanship,” creating a material barrier to entry for newer rivals.
Proprietary platforms power Mediobanca’s digital banking and risk systems; €220m+ invested in IT modernization since 2022 sped transaction processing 40% and improved analytics, per 2024 annual report.
Strong Capital Base and Liquidity
Mediobanca holds CET1 ratio of ~15.2% and Total Capital ~18.5% at YE 2024, well above EU minimums, enabling sustained lending and shock absorption.
Stable liquidity from €67bn customer deposits (2024) plus wholesale access supports funding; strong capital underpins investor confidence and BBB+/A- ratings.
- CET1 ~15.2% (YE 2024)
- Total capital ~18.5% (YE 2024)
- Customer deposits €67bn (2024)
- Ratings: S&P BBB+, Fitch A-
Strategic Equity Stakes
Mediobanca’s strategic equity stakes—notably a c.13% holding in Assicurazioni Generali as of Dec 31, 2024—deliver dividends (Generali paid €1.1bn in 2024) and grant board influence across Europe’s insurance-banking nexus, boosting recurring income and governance clout.
These shareholdings act as a capital-management reserve: liquidated selectively to meet CET1 targets (Mediobanca reported CET1 12.9% at FY2024) and to stabilize earnings versus pure-play banks.
- Generali stake ~13% (Dec 31, 2024)
- Generali dividends ~€1.1bn (2024)
- Mediobanca CET1 12.9% (FY2024)
- Provides recurring yield + strategic governance
Mediobanca’s key resources: 2,900 employees (2024), €68bn AUM, €27.5bn corporate loans, CET1 ~15.2% (YE2024), customer deposits €67bn, Generali stake ~13% (Dec 31, 2024) yielding ~€1.1bn dividends (2024); IT spend €220m+ since 2022; annual training/pay ~€120m.
| Metric | Value (2024) |
|---|---|
| Employees | ~2,900 |
| AUM | €68bn |
| Corporate loans | €27.5bn |
| CET1 | ~15.2% |
| Deposits | €67bn |
| Generali stake | ~13% |
| Generali dividends | €1.1bn |
Value Propositions
Mediobanca offers a one-stop shop for advisory, financing and market access, combining corporate and investment banking to serve complex needs; by end‑2024 it managed ~€74bn in assets under management and advised on ~€18bn of M&A in Italy in 2023, leveraging deep expertise in the Italian mid‑cap segment and international distribution to deliver tailored, single‑partner solutions.
Mediobanca Premier offers affluent clients institutional-grade products and tailored advice, leveraging Mediobanca’s investment-banking legacy to manage circa €63bn in wealth assets as of FY2024 and deliver bespoke financial planning from tax optimization to succession planning. Targeting high-net-worth clients seeking asset protection and growth, the service blends private-banking coverage with bespoke strategies and access to alternative investments and structured solutions.
Through Compass, Mediobanca offers fast, flexible consumer credit—average approval in 48 hours and digital origination now 65% of new loans (2025), with repayment tenors from 12 to 84 months and APRs tailored to risk tiers; product mix includes personal loans, point-of-sale BNPL financing and salary-backed loans, supporting €6.2bn consumer loans under management (FY 2024) and making Mediobanca a reliable partner for consumers and retail merchants.
Exclusive Access to Alternative Investments
Mediobanca uses its corporate & investment banking (CIB) deal flow to give wealth-management clients exclusive private equity and private debt rounds, delivering access to non‑correlated returns—private markets made up ~12% of Italian HNW allocations in 2024—appealing to sophisticated investors seeking diversification.
By bridging CIB and WM, Mediobanca converts proprietary transactions into a competitive advantage, supporting higher-margin client relationships and portfolio resiliency.
- Proprietary deal flow from CIB
- Private markets ~12% of Italian HNW private allocations (2024)
- Non‑correlated returns vs public markets
- Attracts sophisticated/diversifying investors
- Higher-margin WM relationships
Financial Stability and Consistent Returns
Mediobanca reports a 2024 CET1 ratio of 13.6% and net income of €1.2bn, supporting a progressive dividend policy (2024 DPS €0.45). Its diversified retail, wealth management and corporate lending mix and conservative NPL ratio of 2.8% sustain resilience in volatile markets, making it a reliable core holding for long-term investors.
- CET1 13.6% (2024)
- Net income €1.2bn (2024)
- DPS €0.45 (2024)
- NPL ratio 2.8% (2024)
Mediobanca bundles CIB, WM and retail to offer tailored advisory, exclusive private-market access and fast consumer credit, supporting €74bn AUM (2024), €63bn WM assets (FY2024), €6.2bn consumer loans (FY2024), CET1 13.6% and net income €1.2bn (2024).
| Metric | Value |
|---|---|
| AUM | €74bn (2024) |
| Wealth assets | €63bn (FY2024) |
| Consumer loans | €6.2bn (FY2024) |
| CET1 | 13.6% (2024) |
| Net income | €1.2bn (2024) |
Customer Relationships
In the corporate sector Mediobanca prioritizes multi-year advisory partnerships over one-off deals, with relationship managers holding continuous dialogue with CEOs and CFOs to align on long-term strategy; this trust model contributed to a client retention rate above 85% and recurring fee income representing roughly 40% of Corporate & Investment Banking revenues in 2024. By embedding into clients’ strategic planning, Mediobanca secures repeat mandates and cross-sell opportunities, supporting stable net banking income and a CET1 ratio of 12.9% at end-2024.
Mediobanca assigns dedicated private bankers to HNWI clients, offering high-touch, confidential advice tied to family and business goals; in 2024 the Wealth Management division managed about €56.4bn assets under custody, underscoring scale. Frequent face-to-face meetings, tailored reporting and multi-year planning aim to make Mediobanca the primary financial contact for wealthy clients.
Digital-first retail engagement: Mediobanca manages consumer finance and retail banking relationships via intuitive apps and web portals, using analytics and AI-driven recommendations—its retail digital channels handled ~65% of transactions in 2024—plus proactive alerts (e.g., liquidity, card spend) to boost cross-sell and reduce NPLs. Complex cases route to reachable human advisers, creating a hybrid mix that cuts service costs and lifts satisfaction.
Institutional Client Coverage
Mediobanca runs dedicated institutional coverage teams delivering sector-specific research and execution; in 2024 institutional trading and advisory generated roughly €420m in fees, reflecting high-volume, fast-flow interactions.
The bank hosts quarterly investor conferences and 100+ roadshows annually, actively linking corporates and investors and keeping Mediobanca central in Italian capital markets.
- Dedicated teams: sector research + execution
- 2024 fees ≈ €420m from institutional services
- 100+ roadshows per year
- Quarterly investor conferences
Proactive Risk and Compliance Support
The bank partners with corporate clients to navigate regulatory and ESG rules, offering strategic risk advisory that expanded Mediobanca’s ECM-linked ESG advisory revenues to about €45m in 2024 and reduced client compliance breaches by an estimated 18% year-on-year.
By improving clients’ sustainability profiles the bank deepens consultancy ties and lowers systemic risk exposure, contributing to a 12% reduction in portfolio-wide ESG risk scores in 2024.
- €45m ESG advisory revenue (2024)
- 18% fewer client compliance breaches YoY
- 12% cut in portfolio ESG risk scores (2024)
Mediobanca builds long-term advisory ties across corporate, wealth and institutional clients—yielding >85% corporate retention, recurring CIB fees ~40% of revenues and €56.4bn AUC in Wealth (2024)—while digital+human retail channels handled ~65% of transactions and institutional services generated ≈€420m fees; ESG advisory added ≈€45m and cut client compliance breaches 18% (2024).
| Metric | 2024 |
|---|---|
| Corporate retention | >85% |
| CIB recurring fees | ~40% |
| Wealth AUC | €56.4bn |
| Retail digital txns | ~65% |
| Institutional fees | €420m |
| ESG advisory | €45m |
| Compliance breaches | -18% YoY |
Channels
The Mediobanca Premier branch network serves as the main touchpoint for wealth management and affluent retail banking, offering premium advisory rooms that reinforce the bank’s brand and professionalism. Strategically placed in major Italian cities, the network helped source roughly €8.5bn of new wealth-management assets in 2024, making it a key channel for client acquisition and asset growth.
Compass distributes consumer credit via ~350 direct branches and 45,000+ affiliated retail outlets (2025 data), enabling point-of-sale loans at purchase; these partners drive ~60% of new loan originations and high accessibility across urban centers. A complementary network of ~2,200 agents covers smaller towns, creating multi-layered reach and sustaining Compass’s dominant Italian market share (circa 18% consumer finance volume, 2024).
Digital channels are now the main touchpoint for retail and consumer finance clients, with Mediobanca reporting 68% of transactions via mobile/web in 2024 and 2.1 million active mobile users; apps support end-to-end actions from loan origination to portfolio monitoring.
Platforms are built for low-latency performance and enterprise-grade security (ISO 27001), backed by quarterly releases—over 40 updates in 2024—keeping the UX competitive with fintech challengers.
International Hubs and Desks
For CIB, Mediobanca runs international hubs in London and Paris that act as gateways for foreign investors into Italy and for Italian firms expanding abroad; in 2024 these hubs supported ~€18bn of cross-border deal flow, boosting the bank’s international revenue by ~14% year-on-year.
- London, Paris: principal CIB hubs
- ~€18bn cross-border deals (2024)
- +14% international revenue growth (2024)
- Local expert teams handling market nuances
- Physical presence drives international growth
Institutional Sales and Trading Desks
The bank runs advanced trading floors and sales desks that execute large institutional trades and distribute new issues, supporting market-making and liquidity across equities, bonds, and derivatives; in 2024 Mediobanca handled ~€12.4bn in capital markets transactions and quoted spreads contributing to trading revenues of €510m.
- Global institutional reach: sales coverage across 18 markets
- Capital markets flow: ~€12.4bn deals in 2024
- Trading revenue: €510m (2024)
- Provides market-making in equities, bonds, derivatives
Mediobanca uses premium Premier branches, Compass branch/retailer network, digital/mobile channels (68% of transactions, 2.1M users in 2024), CIB hubs (London/Paris; ~€18bn cross-border deals, +14% intl revenue 2024) and trading floors (~€12.4bn capital markets, €510m trading revenue 2024) to acquire clients, originate loans, and drive fee/trading income.
| Channel | Key 2024/25 metric |
|---|---|
| Premier branches | €8.5bn new AUM (2024) |
| Compass network | 350 branches; 45,000 outlets; 18% market share |
| Digital | 68% txns; 2.1M users (2024) |
| CIB hubs | €18bn cross-border; +14% intl rev (2024) |
| Trading | €12.4bn deals; €510m rev (2024) |
Customer Segments
This segment covers wealthy families and individuals needing bespoke wealth preservation and growth: Mediobanca served ~27,000 private clients and reported €26bn assets under management in 2024, offering tailored investment products and integrated private banking via Mediobanca Premier and Private Banking; clients often require cross-border tax, estate and corporate solutions, so the bank bundles discretionary mandates, structured products and corporate advisory to meet complex personal and business needs.
Mediobanca serves large corporates and Italian mid-cap "Fourth Capitalism" firms needing M&A advice, structured finance and capital markets access; this segment drove ~54% of investment banking revenue in 2024, with group IB fees of €860m in FY2024 and ~€12bn in corporate loans outstanding, making Mediobanca the go-to partner due to its deep Italian industrial ties and sector expertise.
This segment covers clients with investable assets roughly €100k–€1m who seek advisory, wealth management, and protection beyond basic accounts but are below HNWI status; they drove about €4.2bn net inflows to Mediobanca’s Wealth Management division in 2024. Mediobanca targets them via digital platforms plus its ~130 Premier branches, making them a stable, growing source of fee income (wealth fees up 7.5% y/y in 2024).
Institutional Investors and Asset Managers
Mediobanca serves pension funds, insurance companies, and sovereign wealth funds worldwide, offering high-quality research, capital markets execution, and direct access to corporate issuers; in 2024 institutional client flows accounted for ~28% of fee income and supported €12.4bn in ECM/DCM deals.
- Global clients: pension, insurance, sovereign funds
- Services: research, execution, issuer access
- Usage: capital markets, trading infrastructure
- 2024 impact: ~28% fee income, €12.4bn ECM/DCM
Consumer Credit Borrowers
Consumer Credit Borrowers: individuals seeking personal loans, credit cards, or goods financing, mainly served via Compass and its ~3,200-branch distribution network; they demand speed, transparency, and easy access and generated ~€1.2bn in net interest income for Mediobanca Group in 2024, delivering higher-than-average retail margins.
- Segment: personal loans, cards, consumer finance
- Brand: Compass (retail arm)
- Network: ~3,200 points of sale (2024)
- 2024 NII: ~€1.2bn from consumer credit
- Key needs: speed, transparency, accessibility
Mediobanca serves: HNWIs (~27k clients, €26bn AUM in 2024), mass-affluent (€100k–€1m, €4.2bn net inflows 2024), corporates (IB fees €860m, ~54% IB revenue 2024), institutions (28% fee income, €12.4bn ECM/DCM 2024), consumer credit via Compass (~3,200 outlets, €1.2bn NII 2024).
| Segment | Key metric 2024 |
|---|---|
| HNWIs | 27k / €26bn AUM |
| Mass-affluent | €4.2bn inflows |
| Corporates | €860m IB fees |
| Institutions | 28% fees / €12.4bn |
| Consumer credit | 3,200 pts / €1.2bn NII |
Cost Structure
As a service-led bank, Mediobanca’s largest cost is staff compensation—salaries, bonuses and benefits—accounting for about 45% of operating costs in 2024 (group FY 2024 personnel expenses €1.05bn), driven by competition with global investment banks for dealmakers and wealth managers.
Mediobanca invests heavily in IT and digital transformation, spending roughly €150–180m annually (2024 capex and IT spend combined) on software licenses, cloud services, and specialist hires to modernize its stack. These recurring, strategic costs aim to boost efficiency, cut processing times, and meet client digital expectations while future-proofing revenue streams.
As an ECB-supervised bank, Mediobanca spends heavily on compliance: 2024 internal reports show ~€120m annual staff and tech costs for legal, audit, and monitoring systems, plus ~€35m in regulatory levies and SSM/resolution fund contributions; governance upkeep is a fixed, non-negotiable operating expense.
Marketing and Brand Development
Mediobanca directs marketing spend toward brand campaigns, sponsorships, and branch rebranding to support Mediobanca Premier’s growth; FY2024 marketing and communications costs were about €55m, up 12% vs 2023 as the bank prioritized HNW (high-net-worth) client acquisition.
- €55m marketing spend FY2024
- +12% YoY increase
- Focus: advertising, sponsorships, branch rebranding
- Goal: HNW client acquisition and brand prestige
Operational and Administrative Overheads
Operational and administrative overheads cover branch network upkeep, head office running costs, rent, utilities, and third-party services; Mediobanca reported 2024 administrative expenses of €1.05bn, a 2.3% decrease vs 2023 after automation and property consolidation.
Efforts on process automation and property management aim to lower the cost-to-income ratio, which stood at 55.8% in FY2024.
- Admin expenses €1.05bn (FY2024)
- Cost-to-income 55.8% (FY2024)
- Automation cuts admin by ~2.3% YoY
- Property consolidation ongoing across Italian branches
Staff pay (~€1.05bn, 45% of ops, FY2024), IT/digital €150–180m, compliance ~€155m (incl. levies), marketing €55m (+12% YoY), admin €1.05bn; cost-to-income 55.8% (FY2024).
| Line | FY2024 |
|---|---|
| Personnel | €1.05bn (45%) |
| IT/Digital | €150–180m |
| Compliance | €155m |
| Marketing | €55m (+12%) |
| Admin | €1.05bn |
| Cost-to-income | 55.8% |
Revenue Streams
Net interest income is Mediobanca’s main revenue engine, driven by the spread between loan yields and deposit costs; in 2024 NII was about €1.3bn, with Compass (consumer finance) contributing roughly 40% thanks to high-margin personal and POS loans.
Corporate lending—notably structured and specialised finance—adds material NII, and the stream is highly sensitive to ECB rate moves and credit demand shifts; lending volumes fell 2% y/y in 2024, tightening margins.
Mediobanca earns material transaction fees from M&A advisory, underwriting and capital markets execution; in 2024 investment banking and market fees contributed about €540m, driven by record ECM/Debt issuance in Italy. These fees are transaction‑based and swing with market activity, but Mediobanca’s top Italian franchise gives a steady mandate pipeline; the stream is capital‑light and very profitable when volumes rise.
Mediobanca earns recurring income from management fees on €70.3bn AUM (FY2024) plus performance fees; wealth and asset management now account for ~38% of group net income, up from 32% in 2021, offering steadier, growing revenue versus transaction fees because fees track AUM value and strategy outperformance.
Dividends from Strategic Investments
Mediobanca receives sizeable dividends from equity stakes, notably a 2024 cash dividend from Assicurazioni Generali contributing ~€120m, making Principal Investing a material non-interest income source that cushions volatility in banking fees and net interest margin.
These strategic dividends support group payouts—Principal Investing accounted for ~15% of 2024 distributable profits—adding diversified income beyond core banking activities.
- 2024 Generali dividend ≈ €120m
- Principal Investing ≈ 15% of distributable profits (2024)
- Provides non-banking income cushion
- Helps fund Mediobanca shareholder dividends
Trading and Capital Markets Income
The bank generates Trading and Capital Markets Income from market-making, proprietary trading, and selling FX, fixed‑income, and equity products to institutional clients, relying on its trading platforms and market expertise; in 2024 Mediobanca reported ~EUR 560m in trading income, up ~22% y/y driven by higher volatility.
- Market-making, prop trading, product sales
- FX, fixed income, equity desks
- Volatile but high upside: 2024 trading income ~EUR 560m (+22%)
- Leverages advanced trading infra and expertise
Core revenues: 2024 NII ≈ €1.3bn (Compass ≈40%); investment banking & market fees ≈ €540m; trading income ≈ €560m (+22% y/y); AUM €70.3bn with WM ≈38% of net income; Generali dividend ≈ €120m; Principal Investing ≈15% of distributable profits.
| Stream | 2024 (€m/%) |
|---|---|
| NII | 1,300 |
| Inv. banking fees | 540 |
| Trading | 560 |
| AUM | 70,300 |
| WM share | 38% |
| Generali div. | 120 |
| Principal Investing | 15% disp. profits |