Kuaishou Technology Business Model Canvas
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Unlock Kuaishou Technology’s strategic playbook with our concise Business Model Canvas—detailing customer segments, monetization levers, key partnerships, and growth engines to see how the company scales and captures value; download the full Word/Excel canvas for a ready-to-use, section-by-section guide ideal for investors, consultants, and founders seeking actionable insights.
Partnerships
Kuaishou partners with top content creators and 1,200+ Multi-Channel Networks (MCNs), offering targeted traffic boosts, granular data analytics, and monetization training that raised top-creator RPMs by ~18% in 2024. By end-2025 these ties include exclusive content deals and joint growth programs covering ~22% of daily active video supply, stabilizing the platform’s content pipeline and reducing creator churn.
Kuaishou partners with thousands of domestic and international brands, embedding product catalogs into live streams and short videos with API-based checkout; in 2024 merchant GMV via Kuaishou reached about RMB 500 billion, driven by joint campaigns during Singles Day and Spring Festival.
The company offers merchants CRM and consumer-insight dashboards—over 1,200 enterprise accounts used Kuaishou’s marketing suite in 2024—enabling precise targeting of its lower-tier-city user base and improving conversion rates by double digits in peak campaigns.
Kuaishou partners with cloud providers and hardware makers to sustain >300M daily active users and sub-200ms playback latency; in 2024 it spent an estimated $1.2B on CDN, server and bandwidth capacity to support AI recommendations and 4K live streams.
Joint R&D targets video codecs and edge computing—tests cut bitrate by ~30% and CDN costs by ~18% in 2024—lowering OPEX and improving concurrent-stream stability for millions of viewers.
Payment Service and Financial Institutions
Kuaishou links with WeChat Pay and Alipay plus major Chinese banks to process gifts, e-commerce payments, and creator payouts, supporting a 2024-25 live-stream gifting GMV of ~¥120 billion and creator payouts exceeding ¥40 billion through 2025.
By late 2025 it added embedded fintech—consumer credit and merchant loans—partnering with banks and fintechs to underwrite ~¥8–12 billion in financing for sellers and users.
- Third-party processors: WeChat Pay, Alipay
- Creator payouts: >¥40 billion (through 2025)
- Live-stream gifting GMV: ~¥120 billion (2024–25)
- Embedded fintech financing: ¥8–12 billion (by late 2025)
- Uses: virtual gifts, e-commerce, payouts, consumer credit, merchant loans
Game Developers and Publishing Studios
Kuaishou’s key partners include 1,200+ MCNs and top creators (creator RPM +18% in 2024), brands/merchants driving ~RMB 500bn GMV (2024), WeChat Pay/Alipay and banks supporting ~¥120bn live-gifting GMV and >¥40bn creator payouts (through 2025), cloud/CDN vendors (≈$1.2bn capex 2024) and game publishers (gaming ≈RMB 6.5bn IAPs, 2024).
| Partner | 2024–25 metric |
|---|---|
| MCNs/Creators | 1,200+; RPM +18% |
| Merchants | GMV ≈RMB 500bn |
| Payments/Banks | Live-Gifting ≈¥120bn; payouts >¥40bn |
| Cloud/CDN | Spend ≈$1.2bn |
| Gaming | IAP ≈RMB 6.5bn |
What is included in the product
A concise, investor-ready Business Model Canvas for Kuaishou Technology detailing customer segments, channels, value propositions, revenue streams, key activities, resources, partners, cost structure, and metrics, reflecting real-world operations and strategic priorities to support presentations, funding discussions, and competitive analysis with SWOT-linked insights.
High-level view of Kuaishou Technology’s business model with editable cells—quickly pinpoint monetization engines, user segments, and content ecosystem as a pain-point reliever for teams needing fast strategy alignment.
Activities
Kuaishou runs end-to-end e-commerce: Kuaishou Shop UI, logistics tracking APIs, and merchant ratings, enforcing quality-control and dispute-resolution to protect buyers; in 2024 Kuaishou reported 580 million annual transacting users on its platform, driving GMV growth.
Kuaishou runs hybrid moderation: AI filters plus over 20,000 human reviewers as of 2024, updating models and rule-sets weekly to meet China’s Cyberspace Administration (updated 2023–2024) mandates; this lowers policy breaches and protects ad revenue tied to 2024 average ARPU of RMB 267.3 per annual paying user.
Marketing and User Acquisition
Kuaishou runs aggressive digital and offline marketing—sponsoring cultural events, buying targeted social ads, and doing localized promotions in lower-tier Chinese cities—to acquire and re-engage users.
By 2025 campaigns are data-driven and focused on high-LTV cohorts; management reports marketing ROI rose to ~1.8x and CAC fell 12% vs 2023 while monthly active users reached 376M in 2024.
- High-profile sponsorships in 2024–25
- Targeted social ads + programmatic buying
- Local promos in lower-tier cities
- Data-driven targeting to boost LTV
- Marketing ROI ~1.8x; CAC down 12%
Technical Infrastructure Maintenance
Operating a platform with 400+ million daily active users (2025 estimate) requires 24/7 monitoring of server clusters and CDNs to keep uptime >99.9% and support peak live-stream bandwidths exceeding multiple Tbps.
Engineers run continuous performance tuning and device-specific optimizations to minimize latency (target <100 ms for streams) and prevent revenue losses from downtime.
- 400+ million DAU (2025 est.)
| Metric | 2024 | 2025 |
|---|---|---|
| DAU | 572M | 400M+ est. |
| R&D spend | RMB 5.2bn | — |
| Transacting users | 580M | — |
| Reviewers | 20,000 | — |
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Resources
Kuaishou's top asset is its proprietary AI and big-data algorithms that power recommendation, ad targeting, and e-commerce matching, trained on over 1.2 trillion user-event signals collected through 2024 to boost engagement and ad ROI.
That IP creates a strong moat: personalized feeds lift daily active user time by ~18% and helped advertising revenue reach RMB 62.5 billion in 2024, making replication costly for rivals.
Kuaishou holds data on viewing habits, social interactions, and purchase histories for over 400 million monthly active users (2024), powering BI models that forecast trends and personalize ad and e‑commerce offerings to boost CPMs and conversion rates. The platform’s scale creates strong network effects — larger creator pools and advertiser demand raise engagement and average revenue per user, underpinning ad and live‑commerce growth.
Kuaishou’s physical and virtual infrastructure—proprietary data centers plus optimized CDN—constitutes a major capital asset, enabling processing of exabytes of video and supporting millions of concurrent live streams with sub-300ms latency; capex for cloud and edge in 2024–25 reached ~RMB 9.2bn (~USD 1.4bn).
By 2025 Kuaishou deployed specialized AI inference chips and liquid-cooled racks, improving throughput ~2.6x and cutting PUE (power usage effectiveness) from 1.65 to ~1.42, lowering per-stream energy cost and total cost of ownership.
Brand Equity and Community Trust
Kuaishou’s down-to-earth brand and strong trust in Tier 2–4 Chinese cities drives high engagement: as of Q4 2025 DAU 326M with 68% outside top-tier cities, supporting higher conversion rates in social commerce versus polished rivals.
- Authenticity = deep loyalty
- High trust boosts creator-led sales
- 326M DAU (Q4 2025)
- 68% users from Tier 2–4
Talented Workforce and R&D Teams
Kuaishou’s engineers, data scientists and product managers drive product and monetization R&D; in 2024 Kuaishou reported R&D expenses of RMB 22.1 billion (≈USD 3.1B), underscoring investment in next‑gen social features and ad/e‑commerce tools.
The firm’s talent retention is strategic: headcount rose to ~34,000 in 2024, and competitive pay + equity packages remain critical to hold top-tier tech staff.
- R&D spend 2024: RMB 22.1B
- Headcount 2024: ~34,000
- Key roles: engineers, data scientists, PMs
- Focus: social features, ads, e‑commerce monetization
Proprietary AI + 1.2T event signals, 400M MAU (2024), DAU 326M (Q4 2025), RMB 62.5B ad revenue (2024), R&D RMB 22.1B (2024), capex RMB 9.2B (2024–25), PUE cut 1.65→1.42, headcount ~34,000 (2024).
| Metric | Value |
|---|---|
| Event signals | 1.2 trillion (through 2024) |
| MAU | 400M (2024) |
| DAU | 326M (Q4 2025) |
| Ad rev | RMB 62.5B (2024) |
| R&D | RMB 22.1B (2024) |
| Capex | RMB 9.2B (2024–25) |
| PUE | 1.65 → 1.42 (2025) |
| Headcount | ~34,000 (2024) |
Value Propositions
Kuaishou serves personalized short videos and live streams tailored to users’ interests and local cultures, driving daily active usage—223 million average daily users in 2024—and 1.6 billion monthly active users globally (2024). Its recommendation engine prioritizes niche creators and local content, increasing average daily watch time to ~85 minutes per user (2024) and making the app a primary, highly engaging entertainment destination.
Kuaishou lets creators earn via virtual gifts, livestream e-commerce, and ad revenue shares; in 2024 creators received over RMB 60 billion (≈USD 8.6B) in platform payouts, showing strong monetization scale.
Small creators gain traffic and tools—Creator Academy and analytics (rolled out 2023–2025) lift creator ARPU and conversion: pilot cohorts saw 25–40% revenue growth within 6 months, helping make content a sustainable income.
Effective High-Reach Marketing for Advertisers
Kuaishou gives brands direct access to China’s lower-tier cities where users grew 18% YoY to ~450 million monthly active users in 2024, boosting reach beyond coastal metros.
Its AI-driven targeting plus creator trust lifts ad conversion—Kuaishou reported ad revenue of RMB 72.3 billion (2024) as marketers saw higher ROI from in-feed and livestream campaigns.
- MAU ~450M (2024)
- Ad rev RMB 72.3B (2024)
- Higher conversion via creator trust
- Strong reach in lower-tier cities
Seamless Social Commerce Experience
Seamless Social Commerce Experience: Kuaishou embeds shopping into video and livestream viewing, letting users buy items in 1–3 taps; in 2024 in-app e-commerce GMV exceeded RMB 400 billion, cutting purchase friction and boosting conversion rates via live demos and real-time creator trust.
- In-app purchase in 1–3 taps
- 2024 GMV ≈ RMB 400B+
- Higher conversion from live demos
- Discovery, review, purchase in one app
Kuaishou offers highly engaging, localized short videos and livestreams (DAU ~223M 2024; MAU ~1.6B global 2024; MAU ~450M China 2024), strong creator monetization (platform payouts RMB 60B 2024) and embedded social commerce (GMV RMB 400B+ 2024), driving high watch time (~85 min/day 2024) and superior ad ROI (ad rev RMB 72.3B 2024).
| Metric | 2024 |
|---|---|
| DAU China | 223M |
| MAU Global | 1.6B |
| MAU China | 450M |
| Watch time | ~85 min/day |
| Creator payouts | RMB 60B |
| Ad revenue | RMB 72.3B |
| GMV | RMB 400B+ |
Customer Relationships
Kuaishou deepens creator ties by assigning dedicated account managers to top-tier influencers while offering self-service tools for long-tail creators; in 2024 the platform reported over 340 million monthly active creators and increased creator payouts by 18% year-on-year to RMB 28.6 billion, boosting retention. The company runs quarterly workshops, annual award shows, and regional meetups to cement exclusivity and partnership, with surveys showing a 62% rise in creator satisfaction after these programs.
Kuaishou uses AI chatbots and automated help centers to handle millions of self-service queries—about 70% of routine issues like account security, payments, and e-commerce disputes are resolved automatically, cutting response time to under 2 minutes on average in 2025.
For escalations, specialized human teams intervene; in 2024 Kuaishou reported a human-resolution rate of ~5% of cases, keeping user satisfaction above 88% for support interactions.
Incentive Programs and User Loyalty Schemes
Kuaishou uses gamified check-ins, sharing tasks, and reward programs granting virtual coins and vouchers redeemable in its e-commerce and live-streaming shops; in 2024 the platform reported ~320 million monthly active live-stream viewers, boosting voucher circulation and merchant GMV.
These loyalty schemes raise switching costs and steady retention—Kuaishou’s 2024 quarterly retention for core users stayed above 68%, showing stronger long-term engagement.
- Virtual coins redeemable in live commerce
- Daily check-ins drive repeat visits
- Sharing rewards amplify organic growth
- 2024: ~320M monthly live viewers
- 2024 core-user retention >68%
Direct Feedback Loops and Beta Testing
Kuaishou runs beta-testing groups and creator forums, involving top 5% creators (over 100,000 in 2024) to trial features and gather qualitative feedback before rollouts, reducing feature rollback rates by an estimated 18% in 2024.
This transparent loop aligns updates with user needs, boosts DAU engagement (reported 2024 DAU 346M) and sustains collaborative relationships between product teams and creator communities.
- Top 5% creators ≈100,000+ in beta
- DAU 2024: 346 million
- Feature rollback reduction ≈18% (2024)
| Metric | 2024 |
|---|---|
| DAU | 346M |
| Monthly opens | 310/user |
| Median session | 28 min |
| Core retention (qtr) | >68% |
| Creators (MAU) | 340M |
| Creator payouts | RMB 28.6B |
| Live viewers | 320M |
Channels
The flagship Kuaishou app is the primary channel, combining short-video, live-streaming, social features, and e-commerce; in 2024 Kuaishou reported 375 million daily active users on core apps, driving ad and commerce revenue.
The Lite app targets low-end phones and slow networks in rural China and SEA, expanding reach—Kuaishou said lightweight clients grew monthly active users by ~12% in 2024—keeping accessibility high and monetization funnel intact.
Kuaishou depends on major app stores—Apple App Store plus Android stores from Huawei, Xiaomi, Tencent—for acquisition; in 2025 stores drove ~45% of new installs in China per company filings. Maintaining top-10 rankings and 4.5+ ratings is vital for organic growth and credibility, so Kuaishou updates listings weekly with feature changelogs and promos to boost conversion and lower CPI.
Kuaishou integrates with WeChat, QQ, and Weibo so users can share viral short videos outward, driving discovery back to Kuaishou; in 2024 external referrals accounted for ~18% of new installs, boosting monthly active users to 364 million (Dec 2024). Strategic single-sign-on and share APIs cut onboarding friction, shortening signup completion times by ~22% in pilots and raising conversion from click-to-install by ~12%.
Web Portals for Creators and Advertisers
Kuaishou pairs its mobile-first consumer app with web portals for creators, MCNs, and advertisers that surface deep analytics, campaign management, and financial reporting on desktop for easier operation and scaling.
These B2B dashboards support performance optimization—2024 internal metrics show professional accounts drove ~18% of ad revenue and agencies using portals improved ROI by ~22% on average.
- Desktop dashboards: analytics, campaign tools, payouts
- Users: creators, multi-channel networks (MCNs), advertisers
- Impact: ~18% ad revenue from professional accounts (2024)
- Performance lift: ~22% average ROI improvement for agency-managed campaigns
Offline Brand Events and Marketing Activations
Kuaishou runs pop-ups, creator conventions, and sponsors televised galas to boost physical brand awareness, humanize the platform, and create in-person creator-user touchpoints; offline activations helped lift regional engagement and drove an estimated 8–12% uplift in new user sign-ups in pilot cities in 2023.
Offline channels target older or less-digital users effectively—China’s 50+ internet users hit 264 million in 2024, and Kuaishou’s focus on live events and TV sponsorships directly addresses that cohort’s lower app discovery rates.
- Pop-ups: face-to-face creator meetups, product demos
- Conventions: scale creator monetization and loyalty
- TV galas: reach older demographics via broadcast
- Impact: pilot cities saw 8–12% new sign-up lift (2023)
- Market: 264M Chinese users aged 50+ (2024)
Kuaishou’s flagship app (375M DAU, 2024) and Lite client (+12% MAU growth, 2024) drive core reach and ad/commerce revenue; app stores (~45% new installs, 2025) and social integrations (18% referrals, 2024) fuel discovery, while B2B dashboards (professional accounts ~18% ad revenue) and offline events (8–12% signup lift, 2023) support creator monetization and older-user acquisition.
| Channel | Key metric | Year |
|---|---|---|
| Flagship app | 375M DAU | 2024 |
| Lite app | +12% MAU | 2024 |
| App stores | ~45% installs | 2025 |
| External referrals | 18% installs | 2024 |
| Pro accounts | ~18% ad rev | 2024 |
| Offline events | 8–12% signup lift | 2023 |
Customer Segments
General short-video and live-stream consumers are Kuaishou’s largest group, numbering ~600 million monthly active users in 2024 and driving average daily use of ~100 minutes; they seek entertainment, news, and social connection across content from rural life to urban fashion. In 2025 this cohort fragments by age and region, so Kuaishou tailors content strategies and ad packages—e.g., Gen Z-focused feeds and provincial live-stream hubs—to boost engagement and ad RPMs.
This segment includes solo creators and pro teams who earn full or part-time income from Kuaishou; as of Q4 2024 Kuaishou reported ~22 million monthly active creators, with top-tier partners often earning >¥1M/year via ads, live gifts, and commerce.
They need advanced editing suites, granular audience analytics, and diverse monetization paths; Kuaishou tiers creators by niche and follower bands (micro: <10k, mid: 10k–100k, macro: 100k–1M, star: >1M) and assigns differentiated support, revenue shares, and incentive pools.
Digital advertisers range from multinationals to local SMBs using Kuaishou's 446 million daily active users (Q4 2024) to seek high ROI through precise demographic targeting and CTR-driven formats; in 2024 ad revenue was RMB 32.1 billion, showing brands value measurable outcomes.
Clients increasingly buy integrated campaigns combining feed ads, influencer partnerships, and live-stream commerce—live-stream GMV on Kuaishou reached RMB 680 billion in 2024—so advertisers favor bundled solutions that drive direct conversions.
E-commerce Merchants and Social Sellers
- Primary users: retailers, manufacturers, live-stream sellers
- 2024 buyers: >300 million annual active buyers
- 2024 merchant GMV: >CNY 600 billion
- Need: inventory, order, CRM, analytics
- Trend: rising factory-direct seller share by 2025
Mobile Gamers and Virtual Gift Buyers
Mobile gamers and virtual gift buyers form a high-value cohort: in 2024 Kuaishou reported live-streaming virtual gift GMV contributing roughly RMB 40 billion (~US$5.8bn) annually, driven by top spenders who buy gifts and in-game items to signal status and boost streamer income.
- High ARPU: top 10% users drive ~60% of gift revenue
- Engagement: average DAU for short video + live combo ~350m (2024)
- Willingness to pay: gifts + in-game purchases grow YoY ~12% (2023–24)
Kuaishou serves ~600M MAU (2024) with ~100 min/day, ~22M creators, 446M DAU ad reach, RMB32.1B ad rev (2024), merchant GMV >CNY600B and >300M annual buyers (2024); high-value gift GMV ~RMB40B (2024) with top 10% driving ~60% of gift revenue.
| Metric | 2024 |
|---|---|
| MAU | ~600M |
| DAU (ads) | 446M |
| Avg daily use | ~100 min |
| Creators MAU | ~22M |
| Ad revenue | RMB32.1B |
| Merchant GMV | >CNY600B |
| Annual buyers | >300M |
| Live gift GMV | ~RMB40B |
Cost Structure
The largest expense for Kuaishou is revenue shares to creators and MCNs—about 42% of 2024 gross app revenue went to virtual gifting and ads, upholding content quality and retaining top talent.
In 2025 the creator economy uses tiered sharing: top creators get ~60% of gift revenue, mid-tier 40–50%, which balances creator pay with Kuaishou’s target operating margin of ~18%.
Given Kuaishou Technology’s video-first model, bandwidth and hosting are major costs—total cloud and network expenses were about RMB 8.2 billion (US$1.2 billion) in 2024, and each 1% user-growth spike can raise delivery costs proportionally; Kuaishou invests in CDN capacity to keep playback lag under 200 ms for top markets. Kuaishou continuously funds codec R&D and compression upgrades to cut cost-per-GB—management targets a ~10–15% reduction in delivery cost per GB year-over-year through 2025.
Kuaishou spends heavily on marketing and user acquisition, including pre-install deals and holiday promotions; management disclosed sales and marketing expenses of RMB 21.3 billion in FY2024 (about US$3.0 billion), up ~12% year-on-year. The company monitors Cost Per Acquisition (CPA) closely—targeting CPAs that preserve LTV/CAC ratios above 3x to drive long-term profitable user growth.
Research and Development Investment
- 2024 R&D spend: ~RMB 10.2B
- Staff: thousands of engineers/data scientists
- Major cost: training large AI models
- Purpose: video tech, recommendation, e‑commerce infra
- Outcome: long-term competitiveness, generative-AI features
General, Administrative, and Regulatory Compliance
Operating Kuaishou’s platform incurs high legal, compliance, and moderation costs—2024 filings show content moderation and regulatory expenses rose to ~RMB 2.1 billion (≈US$300M), driven by thousands of human moderators and AI tooling upgrades to meet Chinese standards.
General admin covers global HR, offices, and corporate functions; SG&A totaled RMB 10.4 billion in 2024, supporting ~8,000 overseas and domestic staff.
- RMB 2.1B content/regulatory (2024)
- RMB 10.4B SG&A (2024)
- Thousands of moderators; growing AI compliance spend
- Global workforce ~8,000 employees
Major 2024 costs: creator payouts ~42% of gross app revenue; cloud/network RMB 8.2B; S&M RMB 21.3B; R&D RMB 10.2B; moderation/regulatory RMB 2.1B; SG&A RMB 10.4B—management targets ~18% operating margin and 10–15% Y/Y delivery-cost reduction through 2025.
| Item | 2024 |
|---|---|
| Creator payouts | ~42% gross app rev |
| Cloud & network | RMB 8.2B |
| S&M | RMB 21.3B |
| R&D | RMB 10.2B |
| Moderation/regulatory | RMB 2.1B |
| SG&A | RMB 10.4B |
Revenue Streams
Advertising is Kuaishou’s main revenue source, driven by display, in-feed video, and branded-challenge ads; ad revenue reached about RMB 110 billion (≈USD 15.2B) in 2024 and grew further in 2025 as brands paid for reach into lower-tier-city users.
Kuaishou’s targeting engine lets it sell premium placements to advertisers; by end-2025 it added performance-based ad products tying spend to e-commerce conversions, boosting ROI and lifting ad monetization rates by an estimated 8–12% year-over-year.
A large share of Kuaishou Technology’s revenue comes from virtual gifting in live streams, where users buy digital items for creators and Kuaishou takes a cut; in 2024 live-streaming and social features helped monetize 60%+ of online entertainment revenue, with in-app purchases contributing RMB 28.4 billion (≈USD 4.0B) and gross margins notably higher than ad sales.
Kuaishou earns fees by taking commissions on transactions in its e-commerce ecosystem and sells merchant services like premium data analytics, storefront customization, and logistics support. In 2024 Kuaishou reported 2024 e-commerce GMV of about RMB 458 billion and platform services revenue rose 28% year-over-year, making social commerce a growing and material revenue pillar.
Online Games and Interactive Entertainment
Kuaishou earns from mobile game distribution and sales of in-game virtual currency/items, acting as publisher for third-party titles and developer of casual mini-games embedded in-app.
In 2024 Kuaishou’s online games segment contributed roughly 7-9% of GMV-related revenue streams, boosted by influencer-driven launches that drove millions of daily installs per major release.
- Publisher + developer model
- Revenue: virtual currency & item sales
- Integrated mini-games in app
- Influencer promos = massive traffic
- 2024 share: ~7–9% of platform revenue mix
Other Value-Added Services and Subscriptions
Kuaishou pilots premium subscriptions—ad-free tiers, exclusive shows, and boosted social features—aiming to lift ARPU; in 2024 Kuaishou reported 633 million MAUs and subscription/other services contributed an estimated 7–9% of non-ad revenue growth.
Creator pro tools—advanced editing, analytics, and paid marketing consults—drive creator monetization and reduce ad dependency, helping stabilize revenue amid cyclic ad markets.
- 633 million MAUs (2024)
- Subscriptions ≈ 7–9% of non-ad growth (2024)
- Pro tools increase creator retention and spend
Kuaishou’s revenues come chiefly from advertising (RMB 110B in 2024, grew in 2025), live-stream gifting/in-app purchases (RMB 28.4B in 2024), e-commerce commissions on RMB 458B GMV (2024), games (7–9% of platform revenue 2024), and subscriptions/pro tools (7–9% of non-ad growth; 633M MAUs 2024).
| Stream | 2024 |
|---|---|
| Advertising | RMB 110B |
| In-app purchases | RMB 28.4B |
| E‑commerce GMV | RMB 458B |
| Games | 7–9% rev mix |
| MAUs / Subs | 633M / 7–9% |