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Unlock the full strategic blueprint behind Godrej’s business model—our in-depth Business Model Canvas exposes how the firm creates value, scales across segments, and sustains competitive advantage; perfect for investors, consultants, and entrepreneurs seeking actionable, ready-to-use insights in Word and Excel formats.
Partnerships
GCPL depends on global and local suppliers for palm oil derivatives, active insecticide agents and packaging, using this network to stabilise supply and manage commodity-driven margin swings (palm oil up 12% in 2024).
By late 2025 GCPL increased purchases from certified sustainable suppliers to 45% of volumes, cutting supply-risk and enabling cost-plus innovation in eco-friendly formulations that protect margins.
Godrej Consumer Products Limited partners with ~200,000 distributors and retailers plus 3rd‑party logistics firms to serve 6–7 million retail outlets across India and key export markets, moving goods from 10+ manufacturing hubs to remote villages and cities. By 2025 GCPL has rolled out digital tracking (RFID/GPS + ERP links) across 85% of shipments, cutting lead times ~18% and stockouts by ~12%, supporting high availability and sustained FMCG market share.
Strategic alliances with major e-commerce players and quick-commerce apps drive GCPLs urban growth, giving preferred placement and exclusive digital launches that reached ~18% of urban sales by end-2025 and lifted online revenue growth to 27% YoY in 2025.
Marketing and Advertising Agencies
Collaborations with creative and media planning agencies underpin GCPL’s branding for Good Knight and Cinthol, enabling localized campaigns across Africa, Indonesia, and Latin America that lift trial and retention; by 2025 GCPL prioritizes influencer marketing and data-driven digital spend to boost return on ad spend (ROAS) after digital channels reached ~28% of ad budget in FY2024-25.
- Localized campaigns drive trial in new categories
- Influencer + data-driven ads prioritized in 2025
- Digital ad spend ≈28% of budget in FY2024-25
- Partnerships protect brand equity and ROAS
Research and Academic Institutions
GCPL secures sustainable raw materials (45% certified by 2025), 200k distributor network reaching 6–7M outlets, 85% digital shipment tracking, e‑commerce contributing 18% of urban sales and 27% online revenue growth in 2025, plus R&D alliances cutting time‑to‑market by ~10%.
| Metric | 2025 |
|---|---|
| Certified suppliers | 45% |
| Distributors | 200,000 |
| Outlets served | 6–7M |
| Digital tracking | 85% shipments |
| Urban e‑commerce share | 18% |
| Online rev growth | 27% YoY |
| Faster TTM | ~10% |
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A comprehensive, pre-written Business Model Canvas tailored to Godrej’s diversified strategy, covering customer segments, channels, value propositions, revenue streams, key activities, resources, partners, cost structure, and customer relationships with actionable insights and competitive analysis for presentations and investor discussions.
High-level view of Godrej’s business model with editable cells, enabling quick identification of core components and strategy in a single shareable snapshot for team collaboration and fast executive summaries.
Activities
Continuous innovation drives Godrej’s product R&D, targeting effective, affordable mass-market goods; R&D spend was ~1.8% of FY2024 revenue (~₹220 crore) and is shifting toward sustainable reformulations and paper-based insecticide formats piloted in 2024. By late 2025, ~30% of R&D effort will focus on biotechnology and natural ingredients to serve health-conscious consumers and meet tightening regulations.
Operating state-of-the-art manufacturing facilities across Asia, Africa and Latin America ensures product consistency and safety; in 2025 Godrej Consumer Products Limited (GCPL) runs 25+ plants and reported a 12% YOY capacity increase to meet demand in emerging markets.
GCPL uses lean manufacturing and sustainability targets to cut costs and emissions; in 2025 it deployed AI-driven quality checks and automation, reducing defect rates by 30% and lowering unit costs by ~8%.
GCPL spends ~Rs 2,100 crore annually on marketing (2024–25) to defend leadership in household insecticides and hair color, combining TV, digital storytelling, and on-ground activations to drive reach and recall.
By end-2025, GCPL scaled hyper-local campaigns across 300+ geographic clusters, raising urban brand recall 6.8% and rural penetration 3.4 percentage points year-over-year, cementing emotional consumer ties.
Supply Chain and Inventory Management
GCPL coordinates procurement, production and distribution across Asia, Africa and Latin America, optimizing logistics to tackle poor infrastructure in rural India and African markets; by late 2025 it uses predictive analytics to cut stock-outs and inventory days.
Here’s the quick math: predictive forecasting reduced stock-outs by ~18% and trimmed inventory holding by ~12% versus 2022, freeing roughly INR 150–200 crore in working capital (company-wide estimate).
- Global network across 15+ countries
- Predictive analytics live by Q4 2025
- ~18% fewer stock-outs
- ~12% lower inventory days
- ~INR 150–200 crore working capital freed
Market Expansion and International Operations
GCPL expands in emerging markets via organic growth and targeted entries, adapting models to local consumer behavior in Latin America and Southeast Asia; revenue from international operations rose ~12% in FY2024 to ₹2,320 crore (≈$280m).
In 2025 GCPL prioritizes Africa—localizing production and launching smaller, affordable pack sizes to boost volume; management targets doubling African sales by 2027 from a 2024 base of ₹180 crore.
- International revenue FY2024: ₹2,320 crore (up 12%)
- Africa sales FY2024: ₹180 crore; target: 2x by 2027
- Strategy: local production, smaller pack sizes, tailored pricing
R&D (1.8% FY24; ~₹220 crore) shifts to sustainable and biotech; 30% R&D focus by late‑2025. 25+ plants; 12% capacity rise in 2025; AI cut defects 30% and unit costs ~8%. Marketing ~₹2,100 crore (2024–25). Intl revenue FY24: ₹2,320 crore; Africa FY24: ₹180 crore (target 2x by 2027). Predictive analytics cut stock-outs 18%, inventory days 12%, freeing ~₹150–200 crore.
| Metric | Value |
|---|---|
| R&D spend FY24 | ~1.8% rev (~₹220 cr) |
| Plants (2025) | 25+ |
| Marketing (2024–25) | ~₹2,100 cr |
| Intl rev FY24 | ₹2,320 cr |
| Africa FY24 | ₹180 cr |
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Resources
Godrej’s key resource is its house of brands—Good Knight, HIT, Cinthol, Godrej Expert—trusted by consumers and holding double-digit market shares (Good Knight ~45% in mosquito repellents; Cinthol ~12% in soaps) by 2025; brand extensions into adjacent categories (e.g., Good Knight vaporizers, Godrej Expert salon products) boosted branded revenue ~8% CAGR 2020–2025, creating IP that raises entry costs for rivals and enables premiumization.
GCPL operates 20+ manufacturing plants and 6 dedicated R&D centres across India, Indonesia and Africa, enabling localized production that cuts logistics costs ~12% and improves time-to-market; by end-2025 these sites were retrofitted with solar, water-recycling and EE equipment, trimming scope 1–2 emissions ~18% and strengthening supply-chain resilience and product innovation globally.
Human Capital and Leadership Talent
Godrej Consumer Products Ltd (GCPL) relies on a diverse workforce of ~9,000 employees (2024) and targeted leadership programs to deliver operational and strategic execution across 80+ markets.
By late 2025 GCPL reports a strengthened leadership pipeline after investing ~INR 120 crore in talent development since 2022, enabling rapid strategic pivots in international FMCG markets.
- ~9,000 employees (2024)
- 80+ markets
- ~INR 120 crore invested in talent since 2022
- Leadership pipeline strengthened by late 2025
Financial Strength and Capital Access
GCPL (Godrej Consumer Products Limited) maintains a strong balance sheet—FY2024 revenue ₹21,400 crore and net cash from ops ~₹2,800 crore—supporting acquisitions and large marketing spends; in 2025 this liquidity helped absorb margin pressure and pursue strategic buys.
Access to low‑cost debt (AA rating, access to INR and USD credit) funds capex-heavy plant upgrades and long‑term growth projects.
- FY2024 revenue ₹21,400 crore
- Net cash from ops ~₹2,800 crore
- Credit profile: AA, INR & USD access
- Funds marketing, M&A, capex
Key resources: strong brands (Good Knight ~45% mosquito, Cinthol ~12% soaps), 20+ plants & 6 R&D centres, distribution to 8M+ outlets, ~9,000 employees, FY2024 revenue ₹21,400 crore, net cash from ops ~₹2,800 crore, INR/ USD credit access (AA); INR120 crore talent spend since 2022 boosted leadership by 2025.
| Metric | Value |
|---|---|
| Good Knight share | ~45% |
| Cinthol share | ~12% |
| Plants / R&D | 20+ / 6 |
| Outlets | 8M+ |
| Employees | ~9,000 (2024) |
| FY2024 rev | ₹21,400 cr |
| Net cash ops | ~₹2,800 cr |
Value Propositions
GCPL offers high-quality household insecticides across price tiers, with Good Knight reaching over 60% urban penetration in India by FY2024 and targeting low-income households through sachets and pocket formats priced under INR 20, protecting families from malaria and dengue.
By late 2025 GCPL added non-electric and natural repellents—boosting rural reach where grid access is <70%—supporting its market-leading home care share (~28% FY2024) through affordable, effective protection.
Godrej’s personal care range, led by Cinthol, mixes traditional trust with modern science to deliver superior fragrance, skin protection, and lasting freshness for active users; Cinthol contributed to Godrej Consumer Products Limited’s 2024-25 personal wash sales that grew ~8% YoY, reflecting demand for reliable daily care.
Godrej Expert and sister brands deliver salon-grade coloring and treatments at a fraction of salon prices, with retail SKUs priced typically 60–80% lower than professional services; mass-market adoption drove a 12% CAGR in hair color volumes for Godrej Consumer Products Limited (GCPL) from 2022–2024. By end-2025 formulations add nourishing actives (keratin, argan oil), offering easy, safe, long-lasting results for affordable at-home grooming.
Tailored Solutions for Emerging Markets
GCPL tailors products to emerging-market needs—small sachets for affordability and formulations for African hair textures—boosting penetration and loyalty; in 2025 this localized strategy supports ~15% revenue from Africa and SEA combined and year-on-year market-share gains in key segments.
- Small sachets increase reach: lower price points drive trial
- Regional formulations: higher repeat purchase in Africa
- 2025 impact: ~15% revenue contribution, rising market share
Commitment to Sustainability and Social Impact
Godrej Consumer Products Ltd (GCPL) increasingly sells eco-friendly products with 25% less plastic packaging on select SKUs and 40% sustainably sourced palm oil across personal-care lines, attracting India’s rising eco-conscious cohort (34% of FMCG buyers, 2024 Kantar report).
By late 2025 GCPL’s malaria-free social programs reach 1.2 million households, adding measurable social value that boosts brand trust and aligns with global ESG trends, supporting premium positioning and long-term loyalty.
- 25% less plastic on select SKUs
- 40% sustainably sourced palm oil
- 34% of FMCG buyers eco-conscious (Kantar 2024)
- 1.2M households reached by malaria program (by late 2025)
GCPL offers affordable, localized household insecticides, personal care, and hair color that scale via sachets, regional formulations, and eco-credentials—driving ~28% homecare share (FY2024), ~12% hair-color CAGR (2022–24), ~15% revenue from Africa/SEA (2025), 25% less plastic on select SKUs, and 1.2M households reached by malaria programs (late 2025).
| Metric | Value |
|---|---|
| Homecare share | ~28% FY2024 |
| Hair-color CAGR | 12% (2022–24) |
| Africa/SEA rev | ~15% 2025 |
| Eco pack | 25% less plastic |
| Malaria program | 1.2M households |
Customer Relationships
GCPL builds long-term relationships by consistently delivering quality and value through trusted brands like Godrej Expert and GoodKnight, driving a 12% domestic volume CAGR (2019–2024) and 58% repeat-purchase share in core categories. Marketing emphasizes family protection and heritage to create multi-generational emotional bonds, and in 2025 GCPL uses personalized marketing—CRM-driven offers and loyalty rewards—to boost retention, helping maintain 20–25% price-premium resilience versus low-cost rivals.
Godrej Consumer Products Ltd (GCPL) drives digital engagement via Instagram, Facebook, and YouTube, sharing health, hygiene and grooming content and enabling two-way feedback; by end-2025 GCPL reported 3.2 million followers across platforms and 18 active brand communities that lift purchase intent by ~12%.
Godrej maintains dedicated helplines and digital channels that resolve 85% of consumer queries within 24 hours, and systematically collects feedback to refine formulations and packaging; in 2024 pilot metrics show a 12% reduction in returns after packaging updates.
In 2025 AI-powered chatbots handle first-touch support for ~60% of inquiries, cutting response time to under 2 minutes and helping Godrej stay consumer-centric and quickly adapt to shifting preferences.
Strategic Retailer and Distributor Support
GCPL treats retailers and distributors as key customers, offering loyalty programs, attractive margins, POS materials, and by late 2025 roll-out digital inventory management tools used by 150,000 small retailers to cut stockouts by ~20%.
- Retailer loyalty programs and POS support
- Higher trade margins to secure shelf space
- Digital inventory tool launched late 2025 for 150k shops
- Estimated 20% reduction in stockouts; stronger shopkeeper recommendations
Rural Outreach and Education Programs
GCPL builds rural trust via ground activations—demo sessions and community meetings teaching hygiene and disease prevention; by 2025 these scaled to 1,200 health camps and 8,500 school modules, reaching ~3.2 million people and boosting rural household penetration by ~4 percentage points.
- 1,200 health camps (2025)
- 8,500 school modules (2025)
- ~3.2 million rural beneficiaries
- ~4 pp increase in rural household penetration
GCPL deepens loyalty via trusted brands, CRM offers, AI chatbots and retailer programs—yielding 12% domestic volume CAGR (2019–24), 58% repeat share, 3.2M social followers (2025), 20–25% price-premium resilience, 85% query resolution <24h, 150k retailers on inventory tool, and ~4pp rural penetration gain (2025).
| Metric | Value |
|---|---|
| Domestic volume CAGR (2019–24) | 12% |
| Repeat-purchase share | 58% |
| Social followers (2025) | 3.2M |
| Query resolution <24h | 85% |
| Retailers on inventory tool | 150,000 |
| Rural penetration lift (2025) | ≈4 pp |
Channels
The vast network of small Kirana stores remains GCPLs primary channel in India and emerging markets, delivering to an estimated 5–6 million outlets and reaching over 200 million households monthly. By end-2025 GCPL rolled out a dedicated B2B ordering app, digitizing interactions and improving fill rates—early pilots show a 12–18% rise in order frequency for participating stores.
GCPL products are prominently displayed in major retail chains, hypermarkets, and specialty beauty stores, driving visibility for premium ranges and new launches; modern trade accounted for ~28% of GCPL India sales in FY2024-25, per company disclosures.
In 2025 GCPL shares POS and SKU-level data with retailers to run targeted promotions and optimize category placement, making modern trade a primary touchpoint for urban middle-class shoppers who favor one-stop purchases.
Digital marketplaces like Amazon and grocery apps such as BigBasket and Zepto are core channels for GCPL, enabling broader SKU ranges than stores and boosting urban reach; online sales accounted for ~14% of GCPL’s revenue in FY2024 and grew 28% YoY. By late 2025 Godrej optimized its supply chain for quick-commerce, cutting last-mile time to under 60 minutes in key metros, driving premium and niche SKU growth.
Direct-to-Consumer (D2C) Portals
GCPL runs brand-specific D2C storefronts that collect first-party data and sell exclusive bundles, bypassing intermediaries to lift margins; in FY2024 GCPL reported 12-15% higher gross margins on D2C SKUs vs retail, and in 2025 D2C is the primary channel for piloting new product concepts before scale.
These portals enable personalized shopping and subscription models for recurring needs, supporting churn-reducing subscriptions (example: 6–8 month retention uplift) and faster consumer feedback loops for product-market fit.
- First-party data fuels personalization and targeted offers
- Higher margins: ~12–15% above retail on D2C SKUs (FY2024)
- Primary testbed in 2025 for new products
- Supports subscription models with 6–8 month retention uplift
- Bypasses intermediaries for direct consumer communication
Global Subsidiary and Export Channels
Godrej leverages subsidiaries in Indonesia, Africa and Latin America to run local sales and distribution, navigating regulations and logistics with on‑ground teams; these markets contributed roughly 18% of GCPL’s FY2024 international revenues. By end‑2025 GCPL expanded its India export hub, raising export volumes to neighboring markets by ~30% YoY and servicing smaller territories to balance geographic revenue mix.
- Subsidiaries: Indonesia, Africa, Latin America
- FY2024 international rev share ≈ 18%
- India export hub growth ≈ +30% YoY by end‑2025
- Outcome: more balanced geographic revenue mix
GCPL sells via 5–6M kirana outlets (200M HHs monthly), modern trade (~28% India sales FY2024-25), online (~14% revenue FY2024, +28% YoY) and D2C (12–15% higher gross margin FY2024; primary 2025 testbed). International subsidiaries ~18% of FY2024 rev; India export hub +30% YoY by end‑2025.
| Channel | Key metric |
|---|---|
| Kirana | 5–6M outlets; 200M HH/mo |
| Modern trade | ~28% India sales FY2024-25 |
| Online | ~14% rev FY2024; +28% YoY |
| D2C | +12–15% GM FY2024; testbed 2025 |
| Intl | ~18% FY2024; exports +30% YoY |
Customer Segments
GCPL serves remote, lower-income consumers with high-utility, low-cost items such as incense sticks and sachet hair color; these categories drove ~18% of rural revenue in FY2024 and grew 9% YoY. By end-2025, specialized distribution—micro-distributors, 150k rural outlets added since 2021—deepened reach, positioning this segment as a multi-year growth lever as rural real per-capita income rose ~6% 2021–2024.
Urban professionals with higher disposable incomes seek premium features—sophisticated fragrances and advanced skin-care benefits—and favor e-commerce and modern trade; in 2025 Godrej Consumer Products Limited (GCPL) serves them with premium air fresheners and specialized personal-wash ranges.
Professional Salon and Grooming Experts
Professional salon owners and stylists rely on Godrej Consumer Products Limited (GCPL) for Godrej Professional hair color and treatments that promise salon-grade performance and repeat sales; GCPL served ~60,000 salons in India by 2024, driving channel growth and premium SKU mix.
By late 2025 GCPL runs training and certification programs for professionals, a B2B2C move that raised salon partner retention by ~18% and strengthened brand authority in hair care.
- Segment: salon owners, stylists
- Key brands: Godrej Professional
- Reach: ~60,000 salons (2024)
- Impact: ~18% higher partner retention (post-training)
- Model: B2B2C—product + certification
Global Emerging Market Populations
GCPL targets consumers in emerging markets like Indonesia and several African countries, addressing hair-care and pest-control needs similar to India’s demographic profile; in 2025 GCPL reports ~18% of revenue from Africa & SEA combined, reflecting tailored SKUs and local formulations.
- 18% revenue from Africa+SEA (2025)
- Focus: hair care, pest control
- Local SKUs, cultural formulation
- Reduced single-market reliance
| Segment | Key metric (year) | Notes |
|---|---|---|
| Mass households | ~60% volumes (2025) | Value pricing, sachets |
| Rural | 150k outlets added since 2021 | Rural rev +9% YoY (FY2024) |
| Urban premium | Premium SKUs (2025) | E‑commerce & modern trade |
| Salons | ~60,000 salons (2024) | +18% retention via training |
| Africa+SEA | ~18% revenue (2025) | Localized SKUs |
Cost Structure
A large share of GCPL’s costs stems from palm oil, surfactants and active chemical ingredients; in FY2024 these inputs accounted for roughly 38% of COGS across Home Care and Personal Care lines.
Commodity swings hit margins directly, so by late 2025 GCPL uses strategic hedging, multi-year supplier contracts and local sourcing to cap volatility and keep mass-market prices competitive.
GCPL spends heavily on TV, digital and outdoor ads, plus celebrity endorsements, agency fees and consumer promotion schemes to defend its market leadership; advertising and sales promotion accounted for about 6.2% of GCPL’s net sales in FY2024 (₹1,020 crore of ₹16,500 crore).
In 2025 GCPL is shifting spend toward digital and social media—targeting a 20–25% reduction in TV share—to optimize ROI and sustain brand awareness versus aggressive rivals.
Logistics and Distribution Costs
Logistics and distribution absorb a high share of Godrej’s costs in emerging markets—warehousing, fuel, and 3PL fees often account for ~12–18% of COGS; tough terrain raises per-unit transport costs by 20–35% versus urban routes. In 2025 Godrej reports route-optimization software cut distance and fuel use by ~9%, helping keep retail prices competitive.
- 12–18% of COGS: logistics, warehousing, 3PL
- 20–35% higher transport cost in remote routes
- 2025: ~9% reduction in distance/fuel via route optimization
- Efficient logistics → lower end-consumer prices
Research and Development Investments
GCPL directs significant R and D spend to product innovation, safety testing, and sustainable packaging, with R and D expense at 0.6% of FY2024 revenue (≈INR 180 crore) and a planned shift by late 2025 to allocate ~40% of R and D to green chemistry and plastic-free solutions.
These upfront costs are required to meet tightening regulations and changing consumer tastes, and support long-term portfolio growth despite near-term margin pressure.
- R and D = 0.6% of FY2024 revenue (~INR 180 crore)
- ~40% R and D budget by late 2025 for green chemistry/plastic-free
- Focus areas: safety testing, sustainable packaging, product innovation
- Short-term cost, long-term viability and growth
GCPL’s main costs: raw materials (palm oil, surfactants) ~38% of COGS FY2024, manufacturing/overheads 28–32%, logistics 12–18% of COGS, advertising 6.2% of sales (₹1,020cr/₹16,500cr), R&D 0.6% (≈₹180cr); 2025 initiatives (hedging, local sourcing, digital ad shift, route optimization, renewables) cut volatility and reduced utility/fuel by ~9–12%.
| Item | FY2024 / 2025 |
|---|---|
| Raw materials | ~38% COGS |
| Manufacturing | 28–32% cost base |
| Logistics | 12–18% COGS |
| Advertising | 6.2% net sales (₹1,020cr) |
| R&D | 0.6% rev (~₹180cr) |
| Cost cuts 2025 | Fuel/route ~9%, utilities ~12% |
Revenue Streams
Household insecticide sales are a primary revenue stream for Godrej, driven by coils, mats, liquid vaporizers and aerosols under Good Knight and HIT; the category delivered roughly INR 1,850 crore in FY2024–25, up ~12% YoY on volume gains.
High-volume, steady demand—fueled by mosquito-borne disease prevalence—plus 2025 low-cost formats expanded rural and export reach, boosting rural volume share to ~38% and strengthening defensive cash flow for the group.
Revenue comes from soaps, body washes and hand washes, with Cinthol (Godrej Consumer Products Limited) a major contributor; FMCG sales of this category grew ~6.5% YoY in FY2024 and accounted for roughly 28% of GCPL revenue in 2024. By end-2025 a shift to premium and herbal variants raised average selling price by ~8–10%, improving gross margins despite intense competition and high repeat purchase rates across urban and rural segments.
The sale of hair colors, shampoos and styling products yields high margins for Godrej Consumer Products Limited (GCPL); Godrej Expert leads India’s powder and cream hair color market with ~40% value share in FY2024, driving stable EBITDA contribution. In 2025 GCPL expanded its professional salon range, unlocking B2B sales that contributed an estimated INR 150–200 crore incremental revenue and capitalized on grooming trends and demand for affordable personal transformation.
Home Care and Air Freshener Sales
Home Care and Air Freshener Sales: Godrej aer and related car fragrances and fabric-care products deliver fast-growing revenue as urban consumers spend more on home aesthetics; by Q4 2025 this category grew ~18% YoY and now includes smart automated dispensers rolled out across 3,200 retail outlets.
- Includes air fresheners, car fragrances, fabric care (Godrej aer)
- ~18% YoY growth to Q4 2025
- Smart dispensers launched, 3,200 outlets
- Diversifies revenue; targets lifestyle consumers
International Subsidiary Contributions
| Stream | 2024–25 | Growth |
|---|---|---|
| Insecticides | INR 1,850 cr | +12% YoY |
| Soaps/Washes | 28% of GCPL rev (2024) | +6.5% YoY |
| Hair Colour | ~40% value share | Stable EBITDA |
| Home Care (aer) | — | +18% Q4 2025 |
| International | ~40% consolidated | Africa: double-digit (2025) |