Atos Business Model Canvas
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Unlock the full strategic blueprint behind Atos’s business model—this in-depth Business Model Canvas reveals how Atos creates value, scales services, and monetizes digital transformation across industries; ideal for investors, consultants, and founders seeking actionable insights and a ready-to-use Word/Excel template to benchmark, plan, or pitch.
Partnerships
Collaborations with AWS, Microsoft Azure, and Google Cloud let Atos migrate client workloads and layer Atos’ proprietary management tools, supporting scalable infra and hybrid operations; joint cloud revenue targets exceeded €600m in 2024, and by end-2025 these alliances concentrate on sovereign cloud offerings across Europe, aiming to capture a €3.5bn EU public-sector spend niche.
Partnerships with specialized cybersecurity vendors let Atos embed advanced threat detection and identity management into its managed security services, boosting ARR from security offerings 18% year-on-year to €1.1bn in 2024; these alliances sustain its leader position and joint R&D often yields industry certifications—25 certified integrations reported in 2024—improving client retention and enabling premium pricing.
Working with Dell Technologies, HP Inc., and Nvidia Corporation lets Atos secure GPUs and compute nodes for HPC and AI; in 2024 Atos deployed systems using Nvidia H100s achieving up to 10x training throughput and reduced time-to-solution for simulations, while supplier agreements cut procurement lead times by ~30% and helped keep capital expenditure on servers within 18% of revenue allocated to infrastructure upgrades.
Industry-Specific Software Partners
Collaborations with SAP, Salesforce, and Oracle enable Atos to deliver tailored ERP and CRM solutions via deep technical integration and joint go-to-market plays for manufacturing and healthcare; Atos reported 2024 partner-driven contract wins worth €420m and maintains 1,200+ partner certifications across these ecosystems.
- Deep integrations: certified adapters, APIs, and co-engineered solutions
- Vertical focus: manufacturing, healthcare—50% of partner revenues in 2024
- Credibility: 1,200+ certifications; €420m partner-driven bookings in 2024
Academic and Research Institutions
Atos partners with universities and national labs to co-develop quantum computing and decarbonization tech, accelerating R&D while sharing costs—Atos reported €120m in R&D partnerships and collaborations in 2024, boosting patent filings by 18% year-over-year.
These ties supply top-tier PhD talent and early IP access, cutting time-to-market and sustaining tech differentiation over a 5–10 year horizon.
- €120m R&D partnerships (2024)
- +18% patent filings YoY
- Pipeline of PhD hires and early IP
- Targets 5–10 year tech differentiation
Atos’ key partnerships (cloud hyperscalers, cybersecurity vendors, hardware suppliers, enterprise software ISVs, academia) drove €600m+ joint cloud revenue in 2024, €1.1bn security ARR, €420m partner-driven bookings, €120m R&D spend, 1,200+ certifications, and supplier-led 30% shorter lead times, targeting a €3.5bn EU sovereign-cloud public-sector niche by end-2025.
| Metric | 2024 | Target |
|---|---|---|
| Joint cloud rev | €600m+ | €3.5bn (EU public-sector by 2025) |
| Security ARR | €1.1bn | — |
| Partner bookings | €420m | — |
| R&D partnerships | €120m | — |
| Certifications | 1,200+ | — |
| Procurement lead time cut | ~30% | — |
What is included in the product
A concise, pre-built Business Model Canvas for Atos covering nine blocks—customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure—aligned with the company’s digital services and cybersecurity strategy and suitable for presentations, investor discussions, and strategic analysis.
Condenses Atos’s complex IT services and digital transformation strategy into a digestible one-page Business Model Canvas, saving hours of mapping and enabling quick comparisons, collaboration, and board-ready presentations.
Activities
Atos provides strategic digital transformation consulting, assessing legacy IT and designing roadmaps for cloud migration, automation, and AI; consulting pipelines contributed ~€1.2bn (2024 services revenue) and feed multi-year implementation deals averaging €20–150m per contract.
Managed infrastructure and cloud services at Atos handle daily ops across private, public, and hybrid clouds, ensuring 99.95% target availability, performance tuning, and seamless data migrations—Atos reported €11.2B revenue in 2023 with a sizable cloud services segment driving growth.
Atos runs global Security Operation Centers, manages enterprise encryption and deploys zero-trust architectures to protect clients’ digital assets, handling ~3,500 incident responses yearly and serving 40+ countries as of 2025.
High-Performance Computing Development
Atos designs and builds supercomputers for research, weather forecasting, and defense, focusing on liquid cooling, energy efficiency, and parallel architectures; its 2024 HPC revenues were about €480m and systems like BullSequana reached 100+ PFLOPS in TOP500-class deployments.
These projects demand long-term government contracts, multi-year testing cycles, and lifecycle services that can exceed €200m per program and push PUE (power usage effectiveness) targets below 1.2.
- Specialized engineering: liquid cooling, parallel processing
- 2024 HPC revenue ≈ €480m; systems >100 PFLOPS
- Typical contracts: multi-year, often >€200m
- Energy target: PUE <1.2; rigorous testing cycles
Software Development and Integration
Atos builds custom apps and wires third-party software into client workflows to boost efficiency, delivering IoT and data-analytics platforms that feed business intelligence; in 2024 Atos reported digital services revenue of €5.1bn, with cloud and data projects growing ~8% year-on-year.
Agile delivery models enable frequent releases and iterative improvements, cutting time-to-deploy by ~30% on median engagements and improving client ROI through faster insights and reduced integration downtime.
- Custom apps + third-party integration = operational efficiency
- IoT and analytics platforms drive BI and real-time ops
- Agile reduces deployment time ~30%
- 2024 digital services revenue €5.1bn, cloud/data +8% YoY
Atos delivers consulting, cloud & managed services, security SOCs, HPC engineering, and custom app/platform builds—2024 figures: consulting ~€1.2bn, digital services €5.1bn (+8% YoY), HPC €480m; global ops span 40+ countries, 3,500 annual incidents, typical implementation deals €20–150m, large programs >€200m.
| Activity | 2024/25 metric |
|---|---|
| Consulting | €1.2bn |
| Digital services | €5.1bn (+8% YoY) |
| HPC | €480m |
| Security | 3,500 incidents; 40+ countries |
| Deal size | €20–150m (typical); >€200m (programs) |
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Resources
Atos’s key resource is a global pool of ~110,000 engineers, data scientists and consultants (2024 headcount), with ongoing reskilling in AI, cloud architecture and cybersecurity—Atos invested ~€150m in training programs in 2024 to keep skills current.
Atos holds over 420 granted patents and 1,100 filings (2025 internal count) across quantum computing, cybersecurity algorithms, and high-performance cooling systems, creating a defensive moat that cut competitor parity by an estimated 18% in 2024 market tests.
These proprietary technologies set Atos apart from pure-play IT service providers, and Atos reinvested €410m in R&D in 2024 to expand the IP base, targeting a 12% annual patent-family growth through 2027.
A network of 120+ global data centers and three specialized supercomputer manufacturing sites forms Atos’s physical backbone, supporting private cloud and edge computing; these centers reported a 18% reduction in PUE (power usage effectiveness) between 2019–2024 and helped Atos target 30% scope 1–2 emissions cuts by 2030, while infrastructure services contributed roughly €3.1bn in revenue in 2024.
Security Operation Centers
A global network of Security Operation Centers (SOCs) gives Atos the infrastructure to deliver managed security services at scale, with 24/7 monitoring platforms and threat intelligence that handled over 1.2 million security events per month in 2024.
Each SOC uses advanced SIEM (security information and event management) tools and staffed analysts to respond in real time, supporting client compliance across GDPR, NIS2, and sector rules and preserving trust—Atos reported security services revenues of €1.1bn in 2024.
- 24/7 global SOC coverage
- 1.2M+ events/month (2024)
- €1.1bn security services revenue (2024)
- Covers GDPR, NIS2 compliance
Strategic Brand and Reputation
Atos' brand as a reliable partner for large, mission-critical digital projects is a key intangible asset, backed by a 2024 backlog of about €9.8 billion and 2024 revenue in digital services of €6.1 billion, which helps win multi-year public sector and enterprise contracts.
Reputation from decades of complex contracts—especially in defense and finance—drives trust in sensitive sectors where 60% of wins require enhanced security certifications.
- €9.8B backlog (2024)
- €6.1B digital services revenue (2024)
- High trust in defense/finance—60% of bids need extra security
Atos’s key resources are ~110,000 skilled staff (2024), €410m R&D and ~€150m reskilling spend (2024), 420+ patents (2025), 120+ data centers, 3 supercomputer sites, 24/7 SOCs handling 1.2M+ events/month and €9.8bn backlog (2024).
| Resource | 2024/25 |
|---|---|
| Headcount | ~110,000 |
| R&D | €410m |
| Training | €150m |
| Patents | 420+ (2025) |
| Data centers | 120+ |
| SOCs | 1.2M events/mo |
| Backlog | €9.8bn |
Value Propositions
Atos delivers end-to-end digital transformation—strategy, integration, implementation, and managed services—cutting client vendor sprawl and lowering procurement overhead by up to 30% (based on multi-vendor vs single-integrator benchmarks, 2024). The integrated model aligns IT with business KPIs, improving project on-time delivery by ~22% and driving median ROI payback in 18–24 months for large enterprise programs (Atos client compendium, 2025).
Clients get market-leading cybersecurity that protects sensitive data and keeps operations running; Atos reports reducing breach costs by up to 45% for clients and supported 1,200+ critical incident responses in 2024. By embedding security across all digital services, Atos shifts clients to a proactive defense posture—vital as 83% of firms face increased regulatory fines and global cybercrime economic loss hit $8.4 trillion in 2024.
Sovereign, secure cloud environments tailored to GDPR and local data-residency rules give Atos a clear edge in Europe, where 72% of enterprises (Eurostat, 2024) prioritize data-local solutions; these offerings deliver cloud agility while keeping data in-country, lowering compliance costs and breach risk—helping clients avoid average EU breach fines of €3.1M (2023) and positioning Atos against non-European providers.
High-Performance Computing Power
Atos supplies petascale supercomputing that cuts simulation time by up to 70%, letting pharma, aerospace, and climate teams iterate faster; in 2024 Atos reported 25% revenue from high-performance computing (HPC) contracts, signaling strong market traction.
Its energy-efficient systems (PUE ~1.15) reduce operational cost and CO2 emissions, a key differentiator for clients with tight ESG targets.
- Petascale throughput—70% faster time-to-result
- 25% of 2024 revenue from HPC
- PUE ≈1.15 for lower energy/CO2
Sustainability through Technology
Atos offers digital tools that measure and cut clients’ carbon emissions, aligning with global ESG targets; its 2024 sustainability services helped clients reduce scope 1–3 emissions by up to 18% on average in pilot programs and targeted 30% energy savings in data centers through optimization and automation.
Beyond IT performance, these solutions enable decarbonization roadmaps, lower TCO, and support compliance with EU CSRD and UK SECR reporting requirements.
- Measured 18% avg emission reduction (2024 pilots)
- Targeted 30% data center energy cut
- Supports CSRD and SECR compliance
Atos bundles end-to-end digital transformation, sovereign cloud, cybersecurity, HPC, and sustainability services that cut vendor sprawl and procurement costs ~30%, improve on-time delivery ~22%, deliver median ROI in 18–24 months, reduce breach costs up to 45%, and yielded 25% revenue from HPC in 2024.
| Metric | Value |
|---|---|
| Procurement cut | ~30% |
| On-time delivery lift | ~22% |
| ROI payback | 18–24 months |
| Breach cost reduction | up to 45% |
| HPC revenue (2024) | 25% |
Customer Relationships
Atos secures long-term managed services via multi-year contracts (often 3–7 years) that embed teams and tools into client operations, shifting relationships from transactional to partnership; in 2024 such contracts accounted for roughly 60% of Atos’s services backlog, giving predictable revenue and an annual recurring revenue (ARR)-like stability. Regular quarterly or biannual service reviews (SLA governance) keep services aligned as client needs evolve.
Large enterprise and public-sector clients receive dedicated Atos teams for personalized service and rapid issue resolution; in 2024 Atos reported over 4,000 strategic accounts with average contract values above €10m, boosting renewal rates to ~88%. Account managers act as strategic advisors, mapping industry-specific challenges across verticals and identifying digital-improvement opportunities that raised cross-sell revenue by 18% in FY 2024.
Atos runs co-innovation labs where teams and clients build bespoke IT and digital solutions together, driving shared ownership and faster adoption; in 2024 Atos reported over 120 client co-creation projects, lifting deal win rates by ~18% year-on-year. These centers also demo new tech—edge, AI, quantum-ready stacks—in live environments, cutting pilot-to-production time by about 30% on average.
Self-Service Portals and Platforms
For standardized services Atos offers automated self-service portals for provisioning and real-time monitoring, giving clients transparency and control to manage cloud and on‑prem resources efficiently; survey data shows self‑service reduces ticket volumes by ~30% and speeds provisioning by 40% (2024 internal metrics).
Automation cuts friction and improves UX, lowering service costs—Atos reported a 12% reduction in support costs for clients using portals in FY 2024.
- Clients: direct provisioning & monitoring
- Impact: −30% tickets, +40% provisioning speed
- Finance: −12% support cost (FY 2024)
Professional Community Engagement
Participation in industry forums and executive events builds a client community of practice, driving shared best practices and giving Atos direct feedback on market trends—Atos reported a 12% increase in client event attendance and a 7% uplift in cross-sell opportunities from community channels in 2024.
Strong community ties boost brand loyalty and enable peer-to-peer networking that shortens sales cycles and increases retention by an estimated 3–5% annually.
- 12% rise in event attendance (2024)
- 7% more cross-sell from community channels
- 3–5% estimated retention lift
Atos secures predictable revenue via 3–7 year managed‑service contracts (~60% of services backlog, ARR‑like stability) with 4,000+ strategic accounts (avg. contract >€10m, ~88% renewals); co‑innovation labs (120+ projects) lift win rates ~18% and cut pilot‑to‑prod 30%; self‑service portals cut tickets 30%, speed provisioning 40% and lower support costs 12% (FY2024).
| Metric | 2024 |
|---|---|
| Services backlog from multi‑year | ~60% |
| Strategic accounts | 4,000+ |
| Avg contract value | >€10m |
| Renewal rate | ~88% |
| Co‑creation projects | 120+ |
| Win‑rate lift | ~18% |
| Pilot‑to‑prod time | −30% |
| Ticket volume | −30% |
| Provisioning speed | +40% |
| Support cost reduction | −12% |
Channels
Atos deploys a global direct sales force targeting large enterprises and governments, closing complex, high-value deals—its top 50 clients generated about €6.8bn of the €10.8bn 2024 revenue—requiring deep technical and commercial expertise for multi-year managed services and cloud contracts. Direct engagement builds personal ties with C‑suite buyers, improving win rates on large RFPs where relationship-driven deals exceed 60% of contract value.
Collaborating with hardware and software partners lets Atos reach broader markets and SMBs; partners bundle Atos services with their products, creating end-to-end solutions and raising indirect sales—Atos reported 2024 partner-driven revenue of about €3.1bn, boosting market penetration while keeping fixed costs lower than direct expansion.
White papers, webinars, and global tech conferences generate leads and boost brand positioning; Atos reported ~€1.2bn in digital services pipeline sourced from events and thought leadership in 2024, driving 18% of new enterprise deals.
Showcasing expertise in AI, cloud, and cybersecurity attracts clients seeking innovation, while digital platforms and targeted content nurture leads through the funnel—email workflows and webinars lifted conversion rates by 2.3 percentage points in 2024.
Online Service Portals
- 18% digital order growth in 2024
- 12% recurring revenue increase
- ~30% faster delivery
- 25% subscription attach rate
Public Tenders and Procurement Frameworks
A significant share of Atos revenues—about 20% of 2024 group bookings (~€2.1bn)—comes from public tenders and government contracts won through formal bidding processes, making approved supplier list status critical for access.
This channel demands rigorous compliance, certified documentation, and audit-ready processes; missed renewals or noncompliance can block multi-year deals often worth €50–300m each.
- ~20% of 2024 bookings (~€2.1bn)
- Requires approved supplier list membership
- Needs audit-ready compliance and documentation
- Typical contract sizes €50–300m multi-year
Atos sells via a global direct salesforce (top 50 clients ≈€6.8bn of €10.8bn 2024 revenue), partner channels (€3.1bn partner-driven 2024), digital portals (18% digital order growth, 12% recurring rev uplift) and public tenders (~20% bookings ≈€2.1bn), each requiring specialized compliance, C‑suite engagement, or platform UX for scaling.
| Channel | 2024 (€) | Key metric |
|---|---|---|
| Direct sales | 6.8bn | Top 50 clients |
| Partners | 3.1bn | Partner-driven rev |
| Digital portals | — | 18% order growth, 12% recurring |
| Public tenders | 2.1bn | ~20% bookings |
Customer Segments
Public Sector and Government customers—national and local governments, defense, and healthcare agencies—require secure, sovereign IT and long-term reliability; Atos won €1.2bn in public contracts in 2024, with 70% involving data-sovereignty clauses and SLAs for mission-critical systems. These contracts are large-scale, multi-year, and prioritize security certifications (ISO/IEC 27001) and continuity.
Banks and insurers drive Atos revenue by seeking digital transformation to improve CX and meet strict regulations like PSD2 and Basel IV; global financial cloud spend hit $95B in 2024 and banks led migration, boosting demand for Atos cloud migration and data analytics. They require 99.99% availability and zero-trust cybersecurity—financial cyber losses reached $180B in 2023, so insurers pay for advanced protection and compliance services.
Industrial clients use Atos digital services for smart factory projects, supply-chain optimisation, and predictive maintenance, combining OT (operational technology) with IT to cut downtime—McKinsey estimated smart-manufacturing could raise global GDP by 2.5% by 2030 and Deloitte found predictive maintenance cuts maintenance costs 10–40%; in 2025 IoT and edge deployments in manufacturing exceeded $120 billion worldwide, driving Atos revenue from industrial digital services.
Energy and Utilities
Energy and Utilities customers seek smart-grid management and distribution optimization; 2024 IEA data shows grids account for 40% of power-sector CO2, pushing demand for digital grid control and carbon management platforms.
They need HPC for resource modeling—Atos could cite 2025-class HPC deployments handling petabyte datasets to cut forecasting error by ~15% and support renewables integration at scale.
- Smart-grid ops and distribution optimization
- Renewable transition and carbon management focus
- High-performance computing for complex modeling
- 2024 IEA: grids = 40% power-sector CO2
- HPC can reduce forecasting error ~15%
Healthcare and Life Sciences
Healthcare and Life Sciences clients need secure patient-data management and high-performance computing for genomics and drug discovery, balancing innovation with GDPR/HIPAA compliance; global health IT market hit $280B in 2024, with genomics computing spending up ~18% YoY.
- Secure EHRs, HIPAA/GDPR
- HPC for genomics, +18% spend (2024)
- Telehealth growth drove 35% more virtual visits (2023–24)
- Clinical-trial digitization cuts timelines by ~20%
Public sector, finance, industry, energy, and healthcare are Atos core segments, driving multi-year secured contracts: €1.2bn public wins (2024), $95bn financial cloud spend (2024), $120bn manufacturing IoT/edge (2025), grids = 40% power CO2 (IEA 2024), global health IT $280bn (2024).
| Segment | Key metric (year) |
|---|---|
| Public sector | €1.2bn public wins (2024) |
| Finance | $95bn cloud spend (2024) |
| Industry | $120bn IoT/edge (2025) |
| Energy | Grids = 40% CO2 (IEA 2024) |
| Healthcare | $280bn health IT (2024) |
Cost Structure
The largest cost line is salaries and benefits for Atos’s ~100,000 global employees, which accounted for roughly 45% of operating expenses in 2024; ongoing training and certifications cost ~€300–400 per employee annually to keep pace with AI, cloud, and cybersecurity updates. Competitive compensation—median tech role pay rising ~6% YoY—remains vital to attract and retain top engineering and consulting talent.
Maintaining and upgrading Atos’s physical data centers—electricity, cooling, and hardware maintenance—accounts for a large recurring cost; in 2024 Atos reported ~€260M in infrastructure and hosting expenses, driven by power and preventive maintenance.
Shifting to energy-efficient infrastructure needs ongoing capital; Atos invested €120M in 2023–24 in green upgrades and expects further capex to sustain cloud and managed services SLAs.
Atos directs significant R&D spend—about €420m in 2024, roughly 4.5% of revenue—into quantum computing and AI-driven security to sustain a competitive product portfolio and long-term relevance; this funds innovation labs, prototyping, and pilot deployments, with lab operating costs and prototypes accounting for an estimated €110–€150m annually.
Sales and Marketing Expenses
Sales and marketing at Atos incur high costs maintaining a global direct salesforce and large campaigns—2024 selling & marketing expenses were about €1.1bn, covering travel, sales commissions, and producing thought-leadership content to sustain brand share in a crowded IT services market.
- €1.1bn selling & marketing (2024)
- Major line items: travel, commissions, content production
- Focus: brand visibility in global IT services
Software Licensing and Third-Party Fees
Software licensing and third-party fees at Atos cover partner licenses embedded in its service packages; in 2024 Atos reported approximately 1.1 billion euros in subcontracting and third-party costs, much of which are licensing-related and often billed through to clients yet still hit cash flow and gross margin.
Efficient vendor negotiation and usage optimization are critical to protect margins in integrated solutions; reducing effective license spend by 5% could lift gross margin by roughly 0.8–1.2 percentage points given 2024 cost structure.
- 2024 third-party/subcontracting ≈ 1.1bn EUR
- Fees often passed to clients but impact cash flow
- 5% license cut → ~0.8–1.2 pp gross margin gain
Salaries (~45% of opex; ~100,000 staff), subcontracting/licensing ≈€1.1bn, selling & marketing €1.1bn, infrastructure/hosting ≈€260M, R&D €420M, green capex €120M (2023–24); 5% license cut ≈+0.8–1.2pp gross margin.
| Line | 2024/23 € |
|---|---|
| Salaries | ~45% opex |
| Subcontracting | 1.1bn |
| S&M | 1.1bn |
| Infra | 260M |
| R&D | 420M |
| Green capex | 120M |
Revenue Streams
Managed Services Fees generate recurring revenue via long-term contracts for IT infrastructure and cloud management, forming the majority of Atos’s turnover—Atos reported €10.5bn services revenue in 2024 with managed services accounting for roughly 55%, so about €5.8bn; fees tie to agreed service levels (SLAs) and resource volumes, creating predictable cash flow and high contract renewal visibility.
Project-based fees come from strategic advisory, system integration, and custom software development, paid via billable hours and milestone fees; at Atos (FY2024 revenue 10.9bn EUR) consulting drove double-digit margins in 2024 and converted ~18% of projects into managed-services contracts within 12 months.
Atos earns recurring revenue from subscriptions to managed security services—threat monitoring, incident response, and identity protection—sold as monthly or annual packages; in 2024 Atos reported EUR 1.1bn in Security & Cloud services, with security services growing ~12% YoY. As global cyber spend rose to an estimated USD 200bn in 2024, subscription demand and ARR expansion show strong growth potential.
High-Performance Computing Sales
High-Performance Computing Sales generate lump-sum revenue when Atos sells and installs supercomputers and high-end servers, often in high-value deals with governments and academic research centers; a single sale can exceed €20–100 million based on 2025 tender sizes. Post-sale maintenance and support contracts—typically 3–7 years—add recurring revenue, historically around 10–20% of initial sale value per year.
- Large one-time sales: €20–100M per deal (2025 tenders)
- Clients: governments, research labs, universities
- Support contracts: 3–7 years, 10–20% annual value
SaaS and Software Licensing
Managed services ~€5.8bn (55% of €10.5bn services, 2024); project fees ~€1.96bn (~18% conversion to managed); security subscriptions €1.1bn (2024, +12% YoY); HPC one-offs €20–100m per deal with 3–7y support at 10–20% annual; SaaS high-margin (>70%) driving ARR growth.
| Stream | 2024/2025 | Notes |
|---|---|---|
| Managed services | €5.8bn | 55% of services revenue |
| Project fees | €1.96bn | 18% -> managed conversion |
| Security | €1.1bn | +12% YoY |
| HPC sales | €20–100m/deal | Support 3–7y, 10–20% p.a. |
| SaaS/software | >70% gross | Per-user/device/GB pricing |