What are Mission Vision & Core Values of Terveystalo Company?

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What are the Mission, Vision, and Core Values of the Company?

Mission and vision statements are foundational for any thriving business, articulating its purpose and aspirations. They are strategic blueprints that orient an organization's decisions, foster internal alignment, and shape its public identity. The company, as a leading healthcare provider, operates within a critical and evolving sector.

Their mission, vision, and core values act as the compass guiding their strategic direction, influencing service development, patient care, and corporate culture. These elements underpin their continued business success and societal impact. For a deeper analysis, consider the Company BCG Matrix.

The Terveystalo mission statement emphasizes fighting for a healthier life, aiming to create fluent, caring, and effective healthcare for the future. This commitment extends to renewing healthcare through innovative solutions and patient-centric services. The company serves individuals, corporate clients, and the public sector across Finland and Sweden.

Terveystalo Mission: Fighting for Health

Terveystalo's mission is centered on improving health outcomes for all. This involves delivering high-quality, accessible healthcare services.

Fluent and Caring Healthcare

The company strives for seamless and compassionate care delivery. This ensures patients receive support throughout their health journey.

Effective Healthcare of the Future

Terveystalo focuses on developing advanced, efficient healthcare solutions. This includes leveraging digital technologies for better patient experiences.

Renewing Healthcare

A core aspect of the Terveystalo mission is continuous innovation in healthcare. This drives improvements in service delivery and patient care.

Broad Customer Reach

Terveystalo serves diverse customer segments, including private individuals, corporate clients, and the public sector. This ensures comprehensive healthcare access.

Digital Solutions for Health

The company invests in digital platforms to enhance accessibility and efficiency. Their app has over 2.7 million registered users, facilitating quick treatment.

Terveystalo's mission is 'to fight for a healthier life.' This involves creating fluent, caring, and effective healthcare for the future. The company aims to renew healthcare by providing integrated care and developing digital solutions. These solutions ensure smooth operations for professionals and optimal care outcomes for customers. For more details on the company's structure, consider reading about the Owners & Shareholders of Terveystalo. Their partnership with Reaktor to develop a Digital Platform for Finland's wellbeing services counties demonstrates their commitment to enhancing service accessibility and efficiency, with over 70% of patients' needs successfully addressed at the first point of contact in centers using these digital solutions. The Terveystalo mission statement is strongly customer-centric, focusing on 'healthier life' and 'best care outcomes,' while also being innovation-focused through its emphasis on digital solutions and renewing healthcare.

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Terveystalo's vision, deeply rooted in its purpose 'to fight for a healthier life,' extends to becoming the most attractive employer in its sector. This vision is supported by a strategic focus on delivering superior customer value through integrated care models. The company also aims for profitable organic growth and independent value creation within its Portfolio Businesses segment, reflecting its ambition for market leadership. This forward-looking perspective is reinforced by strong financial performance, including a 19.2% increase in adjusted EBIT to EUR 47.8 million in Q1 2025 and a 41.4% rise in earnings per share to EUR 0.26.

Terveystalo Vision for Healthcare

Terveystalo's vision centers on fighting for a healthier life, emphasizing integrated care and superior customer value.

Strategic Goals

The company aims to be the best and most attractive workplace in its industry, driving profitable organic growth.

Financial Strength

Adjusted EBIT increased by 19.2% in Q1 2025, demonstrating robust financial health supporting its vision.

Deleveraging Success

Net debt to EBITDA improved to 2.2x in Q2 2025, enhancing capacity for future investments.

Digital Innovation

Continuous investment in AI and personalized medicine positions Terveystalo for industry disruption and addresses evolving healthcare demands.

Terveystalo Company Purpose

The core purpose, 'to fight for a healthier life,' guides all strategic initiatives and operational decisions.

Terveystalo's vision for the future of health is comprehensive, encompassing both internal operational excellence and external market leadership. Their commitment to patient well-being is evident in their focus on integrated care. The company's strategic goals are underpinned by strong financial performance, with earnings per share rising to EUR 0.26 in Q1 2025. This financial stability, coupled with consistent deleveraging, as seen by the net debt to EBITDA ratio improving to 2.2x in Q2 2025, provides a solid foundation for realizing their vision. For a broader perspective on the market, consider the Competitors Landscape of Terveystalo. Their continuous investment in digital solutions, including AI, further solidifies their position in modern healthcare.

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Terveystalo's core values are fundamental to its operations, guiding its strategic decisions and defining its corporate identity. These values ensure a consistent approach to patient care, employee engagement, and technological advancement.

The company's core values are Customer-Centric Integrated Care, Professional Excellence & Engaged Team, Innovation & Digitalization, and Responsibility & Sustainable Growth. These principles underpin Terveystalo's commitment to delivering high-quality healthcare services and fostering a positive societal impact.

Customer-Centric Integrated Care

This value emphasizes providing seamless, compassionate, and effective healthcare tailored to individual needs. The Terveystalo app, with over 2.7 million registered users in 2024, exemplifies this focus on accessible, integrated care.

Professional Excellence & Engaged Team

Terveystalo values its approximately 15,000 healthcare professionals, striving to be an attractive employer. Their employee engagement index improved from 3.96 in autumn 2020 to 4.19 in autumn 2024, reflecting a commitment to a humane and functional work environment.

Innovation & Digitalization

This value drives Terveystalo's commitment to leveraging technology to modernize healthcare. They aim for 90% lower production costs in digital channels through customer-focused product development, investing in AI and digital care pathways.

Responsibility & Sustainable Growth

Terveystalo considers responsibility a core value, promoting health and well-being while minimizing environmental footprints. Their ISS ESG Prime sustainability rating places them in the top 10% globally in their industry for meeting high sustainability standards.

These Terveystalo core values differentiate the company by emphasizing a holistic approach to healthcare, combining high-quality, integrated care with cutting-edge digital innovation and a strong sense of corporate responsibility. To understand how these values translate into market leadership, explore the Growth Strategy of Terveystalo, which details how mission and vision influence the company's strategic decisions.

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A company's mission and vision are foundational to its strategic direction, shaping decisions from operational adjustments to long-term investments. These guiding statements clarify purpose and aspirations, influencing how a company interacts with its market and stakeholders.

Terveystalo's Mission, Vision, and Core Values

Terveystalo's mission to 'fight for a healthier life' and 'renew healthcare' is the driving force behind its strategic decisions, focusing on customer value, growth, and employee engagement.

• Mission: To fight for a healthier life and renew healthcare.
• Vision: To be the most valued partner in health and well-being.
• Core Values: Customer-centricity, professionalism, and continuous development.
• Strategic Alignment: Digital health investments and specialty expansions.
• Financial Impact: Increased adjusted EBIT and EPS demonstrate strategic success.

Strategic Influence of Mission

Terveystalo's mission directly influences its business strategy, evident in its focus on superior customer value through integrated care and digital health services. This commitment to 'renew healthcare' led to significant investments in digital solutions, positioning the company as Finland's digital health champion in 2024.

Vision in Action: Growth and Expansion

The vision to be the most valued partner in health and well-being guides strategic expansion into key specialties like pediatric health, mental health, and orthopedics, alongside growth in the insurance business through new partnerships. This pursuit of 'profitable, organic growth' enhances their integrated care model.

Core Values in Practice

Customer-centricity, professionalism, and continuous development are embedded in Terveystalo's operations. High Net Promoter Scores (NPS) of 88.0 for appointments and 95.4 for hospitals in Q1 2025 reflect strong customer satisfaction, aligning with their core values.

Financial Performance and Alignment

The company's strategic focus translates into measurable success. In Q1 2025, adjusted EBIT increased by 19.2% to EUR 47.8 million, and earnings per share rose 41.4% to EUR 0.26, demonstrating the financial benefits of their mission-driven strategy.

Employee Engagement and Culture

Terveystalo's commitment to being the 'best and most attractive place to work' is supported by an improved employee engagement index of 4.19 in autumn 2024. This focus on their team is crucial for delivering on their mission to renew healthcare.

Digital Development Investment

A significant investment of EUR 50 million for digital development from 2022-2025 underscores Terveystalo's commitment to innovation. As stated by Ilari Richardt, Director of Digital Services, 'Our mission at Terveystalo is to renew healthcare. We believe that technology and new operational models offer significant opportunities to enhance the customer experience and improve cost-effectiveness and service accessibility.'

Terveystalo's mission and vision are integral to its strategic decisions, guiding investments in digital health and service expansion to achieve profitable growth and superior customer value. Read about the Brief History of Terveystalo to understand its evolution.

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Enhancing Terveystalo's mission and vision involves articulating a clearer, more aspirational future state and integrating sustainability more prominently. These refinements aim to strengthen stakeholder engagement and align with evolving healthcare landscapes.

Refining the Vision for Greater Impact

Developing a singular, impactful vision statement, such as becoming the leading digital healthcare innovator in the Nordics, would provide a more cohesive and inspiring long-term direction for Terveystalo.

Explicitly Defining Core Values

Establishing a clear, named set of 4-6 core values with concise definitions would improve internal communication and reinforce the company's guiding principles, moving beyond inferred values from strategic priorities.

Integrating Sustainability into Mission/Vision

Explicitly incorporating environmental and social impact into the mission or vision statement would resonate with growing sustainability concerns and attract a wider range of stakeholders, building on their ISS ESG Prime rating.

Addressing Future Healthcare Challenges

Aligning the mission and vision with evolving consumer behaviors, such as the demand for remote services, and proactively addressing the projected shortage of healthcare professionals in Finland, estimated at over 100,000 in the next decade, would highlight Terveystalo's societal relevance and innovative approach.

Understanding the Terveystalo mission and vision is key to grasping the company's purpose and strategic goals. While Terveystalo's mission is implicitly understood through its actions and strategic priorities, a more explicitly defined mission statement would offer greater clarity. The company's vision for the future of health is evident in its commitment to providing accessible and high-quality healthcare services across Finland. Terveystalo's commitment to patient well-being is a cornerstone of its operations, driving its efforts to improve health outcomes for individuals and communities.

The Terveystalo company values are reflected in its operational approach, emphasizing professionalism, empathy, and innovation. These guiding principles shape Terveystalo's core values and company culture, fostering an environment dedicated to continuous improvement and patient-centric care. The Terveystalo vision for accessible healthcare is realized through its extensive network of clinics and digital service offerings, ensuring that essential health services are within reach for a broad population. Analyzing the Terveystalo mission statement reveals a dedication to promoting health and well-being throughout the lifespan.

Terveystalo's core values explained in practice demonstrate a deep-seated commitment to ethical conduct and patient safety. The Terveystalo mission and values in practice are evident in how employees interact with patients and colleagues, upholding the highest standards of care. The Terveystalo vision for preventative health is a significant aspect of its strategy, focusing on early detection and proactive health management to reduce the burden of chronic diseases. Understanding Terveystalo's core values provides insight into the company's ethical framework and its approach to business.

The Terveystalo company purpose and goals are aligned with improving the overall health of the Finnish population. Terveystalo's mission statement analysis highlights its focus on comprehensive health services, from primary care to specialized treatments. The Terveystalo core values and employee behavior are intrinsically linked, with employees embodying the company's commitment to excellence and compassion. The Terveystalo vision for the future of health involves leveraging technology and data to deliver personalized and efficient healthcare solutions.

The guiding principles of Terveystalo are centered on patient needs and the advancement of healthcare. How Terveystalo defines its mission is through a dedication to providing comprehensive and accessible health services. The Terveystalo vision for accessible healthcare is a driving force behind its expansion and service development. The Terveystalo mission statement analysis underscores its role as a key player in the Finnish healthcare ecosystem.

The Terveystalo core values and company culture are mutually reinforcing, creating a supportive and patient-focused environment. The Terveystalo vision for preventative health is increasingly important as the population ages and the prevalence of lifestyle-related diseases grows. The Terveystalo mission statement analysis shows a clear focus on holistic health management. Understanding the Revenue Streams & Business Model of Terveystalo can further illuminate how these values and visions are operationalized.