What are Mission Vision & Core Values of TeamViewer Company?

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What are the Mission, Vision, and Core Values of TeamViewer?

Mission and vision statements are crucial strategic foundations for any business, offering a clear sense of purpose and direction. They guide an organization's decisions, shape its corporate identity, and foster a cohesive culture. For a global technology company like TeamViewer, these statements are particularly vital.

TeamViewer, a leader in remote connectivity, provides software enabling remote access, control, and support for various devices. Its mission, vision, and core values underpin its strategies, product development, and client engagement, guiding its innovation and market leadership. Explore its strategic position further with the TeamViewer BCG Matrix.

TeamViewer's mission statement emphasizes a broad, positive societal impact through technological solutions. This includes empowering individuals and organizations by facilitating seamless connectivity and digital processes. The company targets a wide range of customers, from individuals using solutions for private and socially beneficial purposes to large enterprises across diverse industries.

Mission Focus

TeamViewer's purpose is to create a world that works better, emphasizing broad societal impact through technology.

Customer Empowerment

The company empowers individuals and organizations by enabling seamless connectivity and digital processes.

Diverse Clientele

TeamViewer serves individuals, SMBs, and large enterprises globally, supporting over 30 languages.

Product Scope

Offerings include remote access, control, support, AR solutions, and Digital Employee Experience (DEX) capabilities.

Value Proposition

Provides secure, reliable, and user-friendly remote connectivity to enhance productivity and reduce downtime.

Innovation Driven

Continuous development of new features, including AI-powered solutions and spatial computing, drives the TeamViewer vision for the future.

TeamViewer's mission is 'to create a world that works better – in every way.' This TeamViewer mission statement emphasizes a broad, positive societal impact through technological solutions. The key components indicate a focus on empowering individuals and organizations by facilitating seamless connectivity and digital processes. TeamViewer targets a wide range of customers, including individuals for private and socially beneficial purposes, small and medium-sized businesses (SMBs), and large enterprises across diverse industries. The products and services offered include remote access, remote control, and support for various devices, as well as augmented reality (AR) solutions for industrial applications and Digital Employee Experience (DEX) capabilities through the acquisition of 1E. The market scope is global, with TeamViewer's solutions available in nearly all countries and supporting over 30 languages. The unique value proposition lies in providing secure, reliable, and user-friendly remote connectivity that enhances productivity, reduces downtime, and enables efficient digital transformation. For a deeper understanding of the company's journey, explore the Brief History of TeamViewer. The TeamViewer company mission statement details its commitment to improving the working lives of its users, reflecting a strong customer focus. This commitment is further supported by their innovation-driven approach, as evidenced by their continuous development of new features like AI-powered solutions and spatial computing, which aligns with the TeamViewer vision statement technology leadership. The TeamViewer core values commitment to excellence is evident in their global reach and diverse product offerings, ensuring that the TeamViewer core values in practice support their overall purpose. As of 2024, TeamViewer reported over 630,000 subscribers, demonstrating significant market penetration and the effectiveness of their solutions in making work more efficient. This aligns with the TeamViewer company vision and mission purpose to create a world that works better.

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TeamViewer's vision statement emphasizes its commitment to shaping the future of the digital workplace. This involves becoming a global leader in digital employee experience (DEX) management. The company aims to integrate AI, automation, and cloud solutions to move beyond traditional remote connectivity, creating a comprehensive digital workplace platform. This strategic direction is supported by recent acquisitions and strong financial performance, including a 15% increase in enterprise revenue in Q2 2025.

TeamViewer Mission Statement

TeamViewer's mission is to empower users to connect, collaborate, and innovate seamlessly across devices and locations. They focus on providing secure, high-performance remote connectivity and digital workplace solutions.

TeamViewer Vision for the Future

The company envisions a future where digital employee experience is optimized through advanced AI and automation. This includes proactive IT issue resolution and streamlined support for a global workforce.

TeamViewer Core Values

TeamViewer's core values include innovation, customer focus, and commitment to excellence. These values drive their product development and service delivery.

TeamViewer Company Culture

The company culture fosters collaboration and continuous improvement. It supports employees in delivering cutting-edge solutions for the digital workplace.

TeamViewer Business Philosophy

TeamViewer's business philosophy centers on providing secure, reliable, and user-friendly technology. This approach ensures high customer satisfaction and market leadership.

TeamViewer Purpose

The company's purpose is to bridge the gap between people and technology. They aim to simplify complex digital interactions for businesses and individuals worldwide.

TeamViewer's vision for the future is deeply rooted in becoming a leader in digital employee experience (DEX) management. This involves leveraging AI, automation, and cloud solutions to create a comprehensive digital workplace platform. Their strategic acquisition of 1E in early 2025 significantly enhanced their DEX capabilities, aligning with their ambitious goals. This move, combined with a strong adjusted EBITDA margin of 44% in Q2 2025, underscores the realism of their vision. TeamViewer's recognition as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools further validates their market position and the viability of their TeamViewer vision statement. For more details on their financial strategies, explore the Revenue Streams & Business Model of TeamViewer.

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TeamViewer's core values are integral to its operational framework, guiding its strategic decisions and fostering a distinct company culture. These values are rooted in its c-a-r-e sustainability framework, emphasizing Collaboration, Access, Reduction, and Equality.

These four core values define TeamViewer's approach to business, sustainability, and social responsibility, shaping its interactions with employees, customers, and the global community. They reflect the company's commitment to ethical practices and long-term impact.

Collaboration - Mastering Global Sustainability Challenges Together

This value highlights TeamViewer's commitment to working with internal and external stakeholders to address global sustainability challenges. It is evident in product integrations with platforms like Microsoft Teams and Salesforce, fostering collaborative work environments. TeamViewer aims to engage at least 30% of its suppliers in achieving sustainability targets by 2025, reflecting its dedication to shared responsibility.

Access - Empowering People Through Technology

TeamViewer's core value of Access focuses on democratizing technology, ensuring its solutions are inclusive and widely available. This is demonstrated by providing free use of TeamViewer for private and socially beneficial purposes. The company's commitment to user-friendly interfaces and multi-platform compatibility (Windows, macOS, Linux, Android, iOS) ensures broad accessibility, aligning with its mission to empower people globally.

Reduction - Minimizing Carbon Footprint and Enabling Emissions Avoidance

The Reduction value underscores TeamViewer's dedication to environmental sustainability, aiming for net zero CO₂ emissions by 2040 and powering solutions with 100% renewable energy. Their remote connectivity solutions significantly reduce the need for physical travel, helping customers avoid millions of tons of CO₂ emissions annually; for example, 41 million tons based on 2022 data. This commitment positions TeamViewer as a sustainable technology provider.

Equality - Promoting a Diverse and Inclusive Work Environment

TeamViewer's commitment to Equality fosters a fair and equitable workplace, supporting the representation of women at all management levels with a target of at least 33% by the end of 2024. As a signatory of the Charta der Vielfalt and aligned with UN Standards of Conduct for Business, the company maintains a zero-tolerance policy towards discrimination. This value strengthens TeamViewer's company culture and attracts diverse talent.

Understanding TeamViewer's core values provides insight into its operational philosophy and commitment to sustainability. To further explore how these principles influence its market approach, delve into the Target Market of TeamViewer. The next chapter will explore how TeamViewer's mission and vision statements further guide its strategic decisions and future direction.

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A company's mission and vision statements are foundational, guiding its strategic decisions across all operational facets. They provide a clear direction for product development, market penetration, and the cultivation of strategic alliances.

TeamViewer's Guiding Principles

TeamViewer's mission and vision statements are central to its strategic direction, influencing its approach to innovation and market engagement.

• The core mission is to 'create a world that works better – in every way'.
• The implicit vision focuses on shaping the digital workplace and enhancing connectivity.
• These principles drive decisions in product enhancement and market expansion.
• Strategic acquisitions, like that of 1E in early 2025, directly support the vision of leadership in Digital Employee Experience (DEX).
• The company's commitment to integrating AI into its solutions aligns with industry trends and its mission to improve work efficiency.

Strategic Alignment Through Acquisitions

The acquisition of 1E in early 2025 exemplifies the company's strategic alignment with its vision for Digital Employee Experience (DEX) management. This move expanded its product offerings to include proactive issue detection and resolution on endpoints, shifting from reactive to preventative support, which directly contributes to making 'work work better' by boosting employee productivity and satisfaction. In Q2 2025, this focus on DEX solutions contributed to a 15% year-over-year increase in Enterprise revenue in constant currency.

AI Integration for Enhanced Efficiency

The company's strong emphasis on AI integration is a direct response to the growing industry trend, with an anticipated 75% of IT leaders increasing AI investments in the next 6 to 12 months. New AI-powered features, such as TeamViewer CoPilot for IT troubleshooting and Session Insights for improved connection management, are designed to boost efficiency and accelerate support, thereby fulfilling the mission of improving work processes.

Leadership Vision in a Dynamic Market

Oliver Steil, CEO, stated in May 2025 that the company is "very well positioned to grow successfully in a difficult market environment." He highlighted how their solutions address major contemporary challenges like digitalization, automation, hybrid working, and skill shortages, underscoring how the mission and vision translate into addressing market needs and guiding long-term strategy.

Commitment to Sustainability

The company's commitment to sustainability, as demonstrated by its c-a-r-e program, reflects its values in long-term planning. This includes a pledge for climate neutrality by 2025, influencing operational aspects from supply chain engagement to energy efficiency in its offices.

Core Values in Practice

The company's core values are evident in its operational decisions, fostering a culture of innovation and customer focus. This commitment to excellence is a key driver for its business philosophy and its approach to serving its customers and stakeholders, as detailed in the analysis of Owners & Shareholders of TeamViewer.

Future Outlook

The company's vision for the future is centered on technological leadership and continuous improvement, ensuring its solutions remain relevant and impactful in the evolving digital landscape.

TeamViewer's mission and vision statements are integral to its strategic decision-making, driving innovation and market positioning. Continue reading to explore core improvements to the company's mission and vision.

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TeamViewer's mission and vision statements are foundational to its operations, guiding its strategic direction and employee conduct. These statements articulate the company's purpose and aspirations, influencing its culture and market positioning.

The company's mission statement, 'to create a world that works better – in every way,' is a broad declaration of intent. This statement aims to encompass the positive impact of its technology on various aspects of life and work. The vision statement, 'to be the leading global provider of remote connectivity solutions and digital transformation enablers,' clearly defines its market ambition and technological focus.

Enhance Mission Specificity with AI and AR Leadership

Refining the mission to explicitly include leadership in AI and augmented reality would better reflect its technological advancements and future direction, aligning with 2025 predictions for preventative AI and visual AI.

Integrate Sustainability and Ethical AI into Vision

Incorporating sustainability and ethical AI into the core vision statement would acknowledge growing stakeholder expectations and address the ethical implications of technology, such as quantum computing's impact on data security by 2025.

Quantify Mission Impact for Clarity

Making the mission statement more specific and quantifiable, similar to industry best practices, would provide clearer objectives and a more direct link to its unique technological innovations.

Refine Vision for Intelligent Connectivity and Human Potential

A revised vision, such as 'To be the global leader in intelligent connectivity, empowering seamless digital workplaces and enhancing human potential through AI and immersive technologies,' would more precisely articulate its ambition and global impact.

The company's core values are integrity, openness, accountability, and respect. These values guide TeamViewer's interactions with employees, customers, and partners, fostering a strong company culture. The company's business philosophy emphasizes innovation and customer-centricity, aiming to provide solutions that enhance productivity and collaboration. Understanding TeamViewer's mission, vision, and core values provides insight into its strategic priorities and commitment to its stakeholders.