What are Mission Vision & Core Values of Sabesp Company?

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What are the Mission, Vision, and Core Values of Sabesp?

Mission and vision statements are foundational strategic pillars for any successful business, providing clear purpose and direction. They articulate an organization's reason for existence and its future aspirations, guiding decisions and shaping corporate identity. Sabesp, a prominent Brazilian mixed-capital company, holds a significant position in the sanitation sector.

The company primarily serves the state of São Paulo, managing the entire water cycle from collection and treatment to distribution of potable water, as well as sewage collection, treatment, and disposal. Their mission, vision, and values are crucial, acting as a compass that steers business decisions and influences operational strategies. For an in-depth analysis of its strategic position, consider reviewing the Sabesp BCG Matrix.

Sabesp's mission focuses on delivering essential sanitation services, including water supply and sewage collection and treatment, to enhance public health and environmental well-being. This commitment extends to approximately 28.7 million people served with water and 25.5 million with sewage collection across 375 municipalities in São Paulo as of July 2025. The company's operations are designed to ensure sustainable access to clean water and effective wastewater management, directly impacting the quality of life for residents and fostering environmental preservation.

Sabesp Mission

Sabesp's mission is to provide sanitation services that improve quality of life and the environment. This includes water supply and sewage treatment.

Vision for the Future

The company envisions universal access to sanitation, promoting sustainable development. This aligns with their long-term strategic objectives.

Core Value: Sustainability

Sabesp prioritizes environmental protection and resource management. This value guides their operational practices and investments.

Core Value: Social Responsibility

The company is committed to community well-being and public health. This is evident in their service expansion and social programs.

Core Value: Innovation

Sabesp seeks advanced solutions for water management challenges. This drives efficiency and service quality improvements.

Core Value: Operational Excellence

Efficiency and reliability are key to their service delivery. This ensures consistent and high-quality sanitation services.

Sabesp's mission statement for sustainability emphasizes its role in improving quality of life and the environment through sanitation services. As of July 2025, Sabesp serves approximately 28.7 million people with water and 25.5 million with sewage collection across 375 municipalities in São Paulo. This commitment is evident in their strategic objectives, which include expanding service coverage and investing in infrastructure. For instance, the 'Integra Tietê' program aims to increase sewage treatment for 3.8 million people by 2029 in the Metropolitan Region of São Paulo, directly improving the Tietê River's water quality. In 2024, the company increased its investments in water and sewage infrastructure by 10%, aligning with universalization targets. This demonstrates how Sabesp's core values in practice, particularly social responsibility and environmental stewardship, shape its operations and contribute to the well-being of the communities it serves. Understanding Sabesp's mission and values provides insight into its corporate purpose and strategic direction. A Brief History of Sabesp further details the company's journey and evolution in fulfilling its mission.

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Sabesp's vision statement outlines its ambition to achieve global leadership in sanitation services. This includes a commitment to sustainable practices, competitive market positioning, and innovative solutions, all while maintaining a strong customer focus. The company aims to set new industry benchmarks.

Global Reference

Sabesp seeks to be recognized worldwide for its excellence in sanitation services.

Sustainable Practices

The company emphasizes environmental responsibility and long-term resource management.

Competitive Edge

Sabesp strives for market leadership through efficient and effective service delivery.

Innovative Solutions

The vision includes leveraging new technologies and approaches in sanitation.

Customer Focus

Prioritizing customer needs and satisfaction is central to Sabesp's operations.

Future-Oriented

The vision is aspirational, guiding future strategic objectives and growth.

Sabesp's vision is to be a global reference in the provision of sanitation services in a sustainable, competitive, and innovative manner, with a focus on the customer. This vision statement is distinctly future-oriented, aiming for global recognition in the sanitation sector. Its scope encompasses industry disruption through innovation and a strong ambition for market leadership, driven by sustainable and competitive practices. The inclusion of 'sustainable, competitive, and innovative' suggests a commitment to evolving industry standards and leveraging new technologies. This vision appears realistic yet aspirational given Sabesp's current trajectory and market position as one of the largest water and sewage service providers globally based on the number of customers it serves. The company's recent strategic initiatives, such as the R$3.6 billion investment in Q2 2025 to align with national sustainability targets and its partnership with Transcend for AI-driven wastewater treatment plant designs, demonstrate a tangible commitment to innovation and efficiency that supports this ambitious vision. For more details on how Sabesp generates revenue, explore the Revenue Streams & Business Model of Sabesp. Understanding Sabesp's mission and values is crucial to grasping its strategic objectives and how Sabesp's core values shape its operations.

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Sabesp's core values are integral to its operational framework, guiding its commitment to public service and sustainable development. These principles underpin the company's strategic decisions, ensuring alignment with its broader mission and vision.

The company's core values, while not explicitly itemized as a distinct set, can be inferred from its strategic objectives and operational focus. These include a strong emphasis on sustainability, continuous innovation, a deep commitment to customer-centricity, and a relentless pursuit of operational excellence and efficiency.

Sustainability

Sabesp's commitment to sustainability is evident in its goal to achieve 97% sewage coverage by 2025, contributing significantly to environmental protection. In 2024, 97% of Sabesp's revenue was classified as Medium Green by S&P Global, highlighting the environmental benefits of its sanitation services.

Innovation

Innovation drives Sabesp's adoption of advanced technologies, such as its partnership with Transcend for generative design software, aimed at automating water and wastewater treatment facility planning across 377 municipalities. This initiative seeks to accelerate service universalization by 2029 and enhance infrastructure sustainability.

Customer-Centricity

A focus on the customer is central to Sabesp's vision, demonstrated by efforts to improve quality of life through service expansion to low-income communities and programs like 'Integra Tietê', which benefits over 360,000 residents.

Operational Excellence/Efficiency

Sabesp's 2024 financial report showcases operational excellence with a 19% rise in Adjusted EBITDA to R$11,339 million and a 172% surge in net income to R$9,580 million. The company maintains water loss rates below 30%, significantly better than the Brazilian national average of 40%.

These core values, including Sabesp company values, are fundamental to understanding Sabesp's corporate purpose and how they shape its operations. To further explore the strategic underpinnings, delve into how the Sabesp mission and vision influence the company's strategic decisions in the next chapter, or learn more about the Owners & Shareholders of Sabesp.

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A company's mission and vision are foundational elements that steer its strategic direction and decision-making processes. They provide a clear sense of purpose and a roadmap for future aspirations, influencing everything from operational goals to market positioning.

Sabesp's Guiding Principles

Sabesp's mission and vision statements are instrumental in shaping its strategic objectives and daily operations.

• The company's mission is to improve quality of life through universal access to water and sanitation services.
• Sabesp's vision is to be a global reference in sanitation, recognized for its innovation and sustainability.
• These principles directly influence strategic decisions, such as accelerated universalization targets.
• They also guide investments in infrastructure modernization and sustainable practices.

Strategic Influence: Universalization Targets

Sabesp's commitment to universalization is a direct manifestation of its mission and vision. The company aims to achieve 99% water supply coverage and 90% sewage collection and treatment in 375 municipalities by 2029, significantly ahead of the national deadline. This ambitious goal is underpinned by strategic investments and operational enhancements.

Financial Alignment: Investment and Sustainability

The company's financial strategies are closely aligned with its core purpose. For instance, a R$3.6 billion investment in Q2 2025 accelerates infrastructure modernization. A significant portion of this, R$1.06 billion, comes from a sustainability-linked loan from IFC, with incentives tied to increasing sewage connection and treatment, demonstrating a clear link between financial decisions and sustainability goals.

Innovation in Operations

Sabesp's vision for innovation is evident in its adoption of advanced technologies. A partnership with Transcend utilizes generative design software to optimize wastewater treatment plant designs, aiming to treat 10% more water annually while reducing energy consumption by 15% at the Barueri WWTP expansion.

Market Expansion and Assurance

Strategic market expansion is a key focus, as seen in a new concession agreement covering 371 cities. This move provides enhanced legal assurances and financial stability, directly supporting the company's long-term growth and service provision objectives.

Addressing Industry Challenges

To address water security, Sabesp enhances its long-term studies by integrating historical data with future climate scenarios, aligning with its mission to provide reliable water services.

Measurable Success Metrics

The company's strategic alignment is reflected in its financial performance. In 2024, Adjusted EBITDA rose by 19% to R$ 11,339 million, and net income surged by 172% to R$ 9,580 million, driven by these strategic initiatives and operational efficiencies.

Sabesp's mission and vision are not just statements but active drivers of its strategic decisions, from ambitious universalization goals to innovative operational practices and financial planning. Explore how these core principles are continually refined in the next chapter: Core Improvements to Company's Mission and Vision.

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Enhancing Sabesp's mission and vision statements can better reflect its commitment to digital leadership and climate resilience. These adjustments would align the company with evolving industry standards and stakeholder expectations.

Integrate Digital Transformation Leadership

Explicitly referencing 'digital transformation leadership' in its vision would better showcase Sabesp's proactive use of technology, such as its AI-driven design partnerships, to achieve strategic goals.

Emphasize Climate Resilience and Adaptation

Including 'climate resilience and adaptation' in the mission would underscore Sabesp's dedication to addressing climate change impacts on water resources, especially given São Paulo's past drought experiences.

Highlight Emerging Technologies and Consumer Demands

Explicitly incorporating AI and advanced data analytics, alongside a focus on evolving consumer demands for transparency and personalized services, would position Sabesp as a more agile, future-ready utility.

Strengthen Sustainability and Resource Recovery Focus

A more prominent emphasis on sustainability, including resource recovery and energy self-sufficiency from waste, would align Sabesp with global ESG trends and attract impact investors, building on its Growth Strategy of Sabesp.

The Sabesp mission statement focuses on providing essential sanitation services, contributing to the quality of life and sustainable development of the population in its concession areas. Its vision is to be a reference company in water and sanitation management, recognized for its efficiency, innovation, and social and environmental responsibility. The core values that guide Sabesp's operations include ethics, transparency, respect for people and the environment, commitment to results, and continuous improvement.

Sabesp's commitment to sustainability is evident in its efforts to reduce water loss, which stood at approximately 24.5% in 2023, and its investments in renewable energy sources. The company's strategic objectives are aligned with national sanitation goals and the UN's Sustainable Development Goals, particularly SDG 6: Clean Water and Sanitation. In 2024, Sabesp continued its expansion of sewage collection and treatment networks, aiming to universalize access to these services.