Phreesia Bundle
What are the Mission, Vision, and Core Values of the Company?
Mission and vision statements are foundational for any thriving business, guiding decisions and defining corporate identity. For the Company, a prominent healthcare technology firm, these statements are crucial as they navigate patient intake and engagement. Their platform automates and enhances the patient journey, from scheduling to payment collection.
The Company's solutions boost operational efficiency for healthcare providers while elevating the patient experience. Facilitating approximately 170 million patient visits annually in 2024, representing 1 in 7 visits across the U.S., their mission, vision, and values are integral to their strategic direction, shaping innovation and client interaction. Explore their strategic positioning with the Company BCG Matrix.
Key Takeaways
- Phreesia's mission, 'Making care easier every day,' and vision, 'Every person is an active participant in their care,' focus on provider efficiency and patient empowerment.
- Core values—Care. A lot., Try it., Grit., and Make excellent things happen—guide innovation, customer focus, and operational excellence.
- These principles are evident in their market reach, handling around 170 million patient visits annually in 2024.
- Strong financial performance, with fiscal year 2025 revenue at $419.8 million and Adjusted EBITDA of $36.8 million, reflects alignment with their mission and values.
- The company's purpose to simplify and connect healthcare experiences positions it for continued impact in patient-centric healthcare.
Mission: What is Phreesia Mission Statement?
Phreesia's mission is 'to create a better, more connected healthcare experience.'
Phreesia's mission statement, 'To create a better, more connected healthcare experience,' highlights their dedication to improving patient engagement and streamlining workflows for healthcare providers. This mission is central to their operations, focusing on enhancing satisfaction for both patients and providers through technological innovation.
Patient-Centric Approach
Phreesia aims to empower patients by simplifying administrative tasks and enhancing their active participation in healthcare.
Provider Efficiency
The company strives to streamline administrative burdens for healthcare providers, improving operational efficiency.
Technological Innovation
Phreesia leverages advanced technology to digitize and automate patient intake and payment processes.
Improved Satisfaction
The ultimate goal is to enhance the overall satisfaction for both patients and healthcare professionals.
Connected Healthcare
Phreesia focuses on creating a more integrated and seamless healthcare ecosystem.
Digital Transformation
Their mission supports the broader digital transformation of healthcare services.
The Phreesia mission statement for employees emphasizes their role in achieving these goals. The company's focus on digital healthcare is evident in its offerings. For a deeper understanding of the company's journey, consider reading this Brief History of Phreesia. Phreesia's vision for healthcare involves continuous innovation to meet evolving patient and provider needs. In fiscal year 2024, Phreesia reported revenue of $364.5 million, reflecting the impact of their mission-driven approach. Their platform processed over 100 million patient visits in 2023, showcasing significant market penetration and the effectiveness of their solutions in improving patient experience.
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Vision: What is Phreesia Vision Statement?
Phreesia's vision is 'Every person is an active participant in their care.'
Phreesia's vision statement, 'Every person is an active participant in their care,' is a forward-looking declaration. It aims to empower patients, shifting them from passive recipients to engaged participants in their health journeys. This vision drives the company's focus on enhancing patient engagement through technology and improving healthcare efficiency.
Phreesia Mission
Phreesia's mission is to create a better healthcare experience for patients, providers, and staff.
Patient Empowerment
The company aims to empower patients to take an active role in their care decisions.
Operational Efficiency
Phreesia strives to streamline administrative tasks for healthcare providers.
Technological Innovation
Innovation in digital health solutions is central to achieving their goals.
Improved Outcomes
Ultimately, Phreesia seeks to contribute to better health outcomes for all.
Accessibility Focus
Ensuring accessibility for all users, including those with disabilities, is a key commitment.
Phreesia's vision, 'Every person is an active participant in their care,' is aspirational, aiming for a healthcare ecosystem where patients are empowered and engaged. This vision extends beyond efficiency, seeking industry disruption by shifting the traditional passive patient role to one of active involvement. It implies a global impact by envisioning universal patient empowerment. Phreesia aims to achieve this by enhancing patient engagement through technology, improving healthcare efficiency by reducing administrative burdens, expanding its platform to cover more aspects of the patient journey, and driving data-driven insights to improve healthcare outcomes and inform decision-making. Based on Phreesia's current trajectory, having facilitated approximately 170 million patient visits in 2024, or 1 in 7 visits across the U.S., this vision appears realistic yet highly aspirational. Their ongoing commitment to product accessibility, such as providing alt text for images in patient intake workflows and making body diagram modules accessible, demonstrates their dedication to enabling active participation for all patients. Understanding Phreesia's core values and their mission statement for employees reveals how these principles guide their operations. For a broader perspective on the market, consider the Competitors Landscape of Phreesia.
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Values: What is Phreesia Core Values Statement?
Phreesia's core values are fundamental to its operational philosophy and strategic direction. These values, including Care. A lot., Try it., Grit., and Make excellent things happen, shape the company's culture and guide its interactions with patients, clients, and employees.
These four core values differentiate Phreesia and create its unique corporate identity, fostering a culture that prioritizes both impact and innovation in the healthcare technology sector. They are integral to understanding Phreesia's core values and its approach to business.
Care. A lot.
This value emphasizes a deep commitment to the well-being of patients, clients, and colleagues. It is reflected in product development through features like the Branding Manager tool, which alerts clients to problematic color combinations for visually impaired patients, and accessible body diagram modules. Phreesia was recognized as one of Modern Healthcare's 'Best Places to Work in Healthcare' for the eighth time in 2024, indicating a supportive environment for employees.
Try it.
This value encourages experimentation, innovation, and a willingness to take calculated risks. Phreesia continuously expands its solutions beyond traditional patient intake, including vaccine management tools and efforts to address social determinants of health (SDOH) through dedicated workflows. Their fully remote workforce model, which necessitates adaptability and new approaches to collaboration, also embodies this value.
Grit.
This value signifies perseverance, resilience, and determination in the face of challenges. It is exemplified by their continuous efforts to enhance platform capabilities and integrate with various EHR systems, such as achieving Oracle Validated Integration with Oracle Health EHR in 2024. Phreesia maintains high employee engagement, reported at 8.0/10.0 in August 2023, demonstrating resilience in a fully remote setup.
Make excellent things happen.
This value emphasizes a commitment to high performance, quality, and impactful results. Phreesia's solutions have led to tangible improvements, such as increasing payment collections by 25% for Oracle customers and saving staff more than five minutes per visit due to 87% of patients checking themselves in. The company was ranked 11th in 2024 by The Software Report as a 'Top 100 Software Company' for three consecutive years. Phreesia's fiscal year 2025 revenue reached $419.8 million, up 18% year-over-year, achieving positive adjusted EBITDA of $36.8 million in fiscal 2025, a significant improvement from a negative $35.4 million in fiscal 2024.
These Phreesia company values are central to its identity and operations. To delve deeper into how Phreesia's mission and vision influence its strategic decisions, read our comprehensive article on Mission, Vision & Core Values of Phreesia.
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How Mission & Vision Influence Phreesia Business?
A company's mission and vision are foundational elements that steer its strategic direction and decision-making processes. These statements articulate the organization's purpose and its aspirations for the future, influencing everything from product development to market expansion.
Phreesia's Mission and Vision in Action
Phreesia's core mission, 'Making care easier every day,' and its vision, 'Every person is an active participant in their care,' are central to its strategic decisions. This is evident in their focus on digitizing and automating patient intake processes.
- Strategic expansion into vaccine management and social determinants of health (SDOH) workflows aligns with making care easier and fostering active patient participation.
- Investment in seamless integration with Electronic Health Record (EHR) systems, such as the Oracle Validated Integration with Oracle Health EHR in October 2024, enhances patient experience and operational efficiency.
- Product development prioritizes features that empower patients and streamline provider workflows, directly supporting the vision of active patient participation.
- Accessibility updates, including alt text for images and accessible body diagram modules, remove barriers and contribute to patient satisfaction.
Mission-Driven Expansion
The company's strategic decision to broaden its solutions beyond initial check-in services, incorporating tools for vaccine management and SDOH workflows, directly reflects its mission to make care easier and its vision for active patient participation.
EHR Integration as a Strategic Lever
Achieving Oracle Validated Integration with Oracle Health EHR in October 2024 is a key strategic move that enhances patient experience and drives efficiency, facilitating deeper penetration into healthcare organizations and supporting the company's vision for connected healthcare.
Product Development Aligned with Values
New product features consistently aim to empower patients and streamline provider workflows, with accessibility updates like alt text for images and accessible body diagram modules directly supporting the vision of active patient engagement.
Quantifiable Impact on Patient Visits
In fiscal year 2024, the company facilitated over 150 million patient visits, growing to approximately 170 million patient visits by fiscal year 2025, representing 1 in 7 visits across the U.S., demonstrating significant progress in patient engagement.
Financial Performance Reflecting Strategy
Revenue reached $419.8 million in fiscal year 2025, an 18% increase year-over-year, with positive Adjusted EBITDA of $36.8 million in fiscal 2025, up from a negative $35.4 million in fiscal 2024, indicating strong business performance driven by mission-aligned strategies.
Leadership Endorsement of Values
CEO Chaim Indig stated in March 2025 that the company's performance is a 'reflection of our team truly living our values,' highlighting the direct connection between their guiding principles and business outcomes, as further explored in the Growth Strategy of Phreesia.
These guiding principles directly influence strategic decisions, product development, and market expansion efforts, demonstrating a clear link between stated values and tangible business outcomes. Explore core improvements to the company's mission and vision in the next chapter.
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What Are Mission & Vision Improvements?
Enhancing Phreesia's mission and vision statements can further solidify its market position and future growth trajectory. By incorporating explicit mentions of global reach and advanced technological integration, the company can better reflect its evolving ambitions and the dynamic healthcare landscape.
Explicitly State Global Aspirations
While Phreesia's current vision implies broad impact, explicitly stating global aspirations, if aligned with strategic goals, could strengthen its future-oriented outlook and appeal to a wider audience.
Integrate AI and Advanced Analytics into Vision Statement
Refining the vision to explicitly mention the role of AI and advanced analytics in personalizing care and predicting health needs would align with industry trends and Phreesia's focus on data-driven insights.
Incorporate Sustainability Commitments
Adding a concise commitment to environmental responsibility within core values or mission/vision statements would resonate with stakeholders increasingly valuing corporate sustainability, as seen in their fiscal year 2024 ESG scorecard.
Emphasize Patient Activation Through Intelligent Solutions
A vision statement like 'Every person is an active participant in their care, empowered by intelligent, data-driven solutions' frames AI as a key growth opportunity to enhance patient activation and care outcomes.
Understanding the Phreesia mission, Phreesia vision, and Phreesia core values is crucial for grasping the company's operational ethos and strategic direction. The Phreesia company mission statement is centered on improving the patient experience by streamlining the healthcare intake process. This is achieved through innovative technology that simplifies administrative tasks for both patients and providers. The Phreesia company vision statement looks towards a future where healthcare is more accessible and efficient for everyone, driven by digital transformation.
The Phreesia core values are the guiding principles that shape its culture and decision-making. These values often include a commitment to innovation, patient-centricity, integrity, and collaboration. For instance, Phreesia's mission to improve patient experience is a direct reflection of its patient-centric value. The company's dedication to innovation is evident in its continuous development of new platform features and solutions designed to meet the evolving needs of the healthcare industry.
Phreesia's values and purpose are deeply intertwined, aiming to create a more seamless and engaging healthcare journey. The Phreesia mission statement for employees serves as a constant reminder of the collective goal: to empower patients and providers through technology. The Phreesia vision for healthcare is one where administrative burdens are minimized, allowing more time for quality patient care.
The Phreesia company mission and vision are supported by a strong emphasis on digital healthcare advancements. Phreesia's vision for digital healthcare focuses on leveraging technology to create a more connected and informed patient ecosystem. Understanding Phreesia's core values provides insight into how the company operates and its commitment to its stakeholders. The Phreesia mission statement breakdown reveals a clear focus on operational efficiency and patient satisfaction.
In practice, Phreesia company values are demonstrated through its product offerings and customer interactions. The Phreesia vision for patient engagement is realized by providing tools that allow patients to actively manage their health information and appointments. The Phreesia core values and company goals are aligned to drive growth and positive impact within the healthcare sector. The Phreesia mission statement for employees fosters a culture of shared purpose and dedication to achieving these goals.
The Phreesia company culture and values are designed to attract and retain talent that is passionate about transforming healthcare. The Phreesia mission statement breakdown highlights a strategic approach to problem-solving in healthcare administration. The Phreesia vision for patient engagement aims to put control back into the hands of the patient. The Phreesia mission to improve patient experience is a cornerstone of its business strategy, influencing every aspect of its operations.
The Phreesia vision for digital healthcare is ambitious, seeking to create a fully integrated digital front door for healthcare. The Phreesia core values are not just words on a page; they are actively lived by the team, as noted by Owners & Shareholders of Phreesia. The Phreesia mission statement for employees ensures that everyone understands their role in achieving the company's objectives. The Phreesia vision for patient engagement is a key differentiator in the market.
The Phreesia mission statement breakdown shows a clear understanding of the challenges in healthcare. The Phreesia company values in practice are evident in the user-friendly nature of their platform. The Phreesia vision for patient engagement is about creating a proactive rather than reactive healthcare experience. The Phreesia mission statement for employees reinforces the importance of their contributions to patient care.
The Phreesia vision for digital healthcare is constantly evolving with technological advancements. The Phreesia core values and company goals are intrinsically linked, driving the company forward. The Phreesia mission to improve patient experience is a continuous effort, with ongoing feedback loops to refine their services. The Phreesia vision for patient engagement is about building lasting relationships between patients and their healthcare providers.
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