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What are the Mission, Vision, and Core Values of NTT DATA?
Mission and vision statements are foundational for any successful business, articulating its purpose and aspirations. They provide a strategic compass, ensuring organizational alignment. NTT DATA, a global IT services provider, holds a significant industry position, offering comprehensive solutions including consulting and digital transformation.
As of 2024, NTT DATA reported total sales of approximately $20 billion, reflecting substantial growth. For the fiscal year ending March 31, 2025, net sales increased by 6.2% year-on-year. Their mission, vision, and core values are instrumental in shaping their corporate identity and fostering a cohesive culture among their 140,000 to 193,513 professionals.
These guiding statements are crucial for NTT DATA to navigate the complexities of the rapidly evolving digital landscape and maintain its leadership as a trusted global innovator serving 75% of the Fortune Global 100. Explore their strategic positioning with the NTT DATA BCG Matrix.
Key Takeaways
- NTT DATA's mission, vision, and values drive client success and societal impact in IT services.
- Core values like 'Respect every voice' and 'Win together' cultivate collaboration and accountability.
- Achieved approximately $20 billion in revenue for FY ending March 2024, demonstrating strong financial performance.
- Significant growth in cloud subscription sales, up 49.5% to 191.9 million euros in FY 2024/25, signals strategic digital focus.
- Investments in generative AI and global data centers underscore a forward-looking strategy for industry leadership.
Mission: What is NTT DATA Mission Statement?
NTT DATA's mission is 'to accelerate client success and positively impact society through responsible innovation.'
The NTT DATA mission statement emphasizes client success and societal impact through responsible innovation. This reflects their commitment to leveraging technology ethically. Their global presence, operating in over 50 countries, underscores their broad market scope. The focus on 'responsible innovation' highlights their dedication to sustainable and ethical practices in IT services, including digital transformation and cloud solutions.
Client-Centric Focus
The NTT DATA mission statement prioritizes client success, aiming to meet evolving business needs. This approach is central to their service delivery and strategic partnerships.
Societal Impact
NTT DATA seeks to positively impact society, aligning technology solutions with broader community benefits. This commitment extends to various sectors globally.
Responsible Innovation
Innovation is pursued with a strong emphasis on responsibility, ensuring ethical and sustainable technological advancements. This includes secure and private AI solutions.
Global Reach
With operations in over 50 countries, NTT DATA's mission has a global scope, serving diverse clients across various industries worldwide.
Strategic Partnerships
Partnerships, such as the one with Mistral AI in July 2025, reinforce their mission by co-developing cutting-edge, secure, and sustainable AI solutions.
Customer Experience
The 'Customer Experience Excellence' initiative, launched in 2023, aimed to boost customer satisfaction by 15% year over year, demonstrating tangible commitment to client success.
The NTT DATA mission statement, 'to accelerate client success and positively impact society through responsible innovation,' clearly defines its purpose. It targets clients globally, providing IT services like digital transformation, cloud, data analytics, and cybersecurity. The unique value proposition lies in 'responsible innovation,' emphasizing ethical and sustainable practices. For more details on the company's structure, consider reading about the Owners & Shareholders of NTT DATA. This mission is central to NTT DATA's corporate philosophy and guides its strategic initiatives, including its commitment to enhancing customer satisfaction and developing secure AI solutions.
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Vision: What is NTT DATA Vision Statement?
NTT DATA's vision is 'to leverage technology to improve societal outcomes and enhance the quality of life globally.'
NTT DATA's vision centers on leveraging technology to improve societal outcomes and enhance the quality of life globally. This aligns with their objective to deliver top-tier IT services that drive innovation. The company's forward-looking perspective is evident in its strategic initiatives and the 'NTT DATA Technology Foresight 2025' report, which identifies 2025 as the year of the AI agent.
NTT DATA Vision
NTT DATA's vision for the future focuses on global impact and market leadership, supported by strategic investments.
Societal Impact
The company aims to improve societal outcomes and enhance quality of life through advanced IT services.
Innovation Drive
NTT DATA drives innovation, particularly in areas like AI, as highlighted in their 2025 technology foresight.
Strategic Investments
Over $10 billion is allocated for data center expansion through 2027, reinforcing their market position.
Financial Strength
Record revenues of $20 billion in fiscal year ending March 2024 support their ambitious vision.
R&D Commitment
Approximately $1.2 billion was invested in R&D in 2023, ensuring future-oriented goals are met.
The NTT DATA vision encompasses significant industry disruption, particularly through advancements in AI, with 2025 identified as the year of the AI agent. Their ambition for global impact and market leadership is underscored by their strategic investments, such as over $10 billion in capital development for expanding their data center business through 2027, and their position as the world's third-largest data center provider. The NTT DATA vision statement and goals appear realistic yet aspirational, supported by NTT DATA's robust financial performance, including record-breaking revenues of $20 billion in fiscal year ending March 2024, and projected revenues exceeding $22 billion by 2025. Their continuous investment in R&D, allocating approximately $1.2 billion to R&D initiatives in 2023, reinforces their commitment to staying at the forefront of industry changes and realizing their future-oriented goals. For more insights into the company's strategic direction, explore the Growth Strategy of NTT DATA.
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Values: What is NTT DATA Core Values Statement?
NTT DATA's corporate culture and operations are guided by four core values, collectively known as 'Our Way'. These NTT DATA core values are fundamental to its identity, shaping its approach to innovation, client relationships, and global collaboration. The four core values are: Respect every voice, Think big. Be bold., Deliver the outcome, and Win together.
Respect Every Voice
This NTT DATA core value emphasizes inclusivity and open communication, inviting diverse viewpoints and honoring every background. It encourages sharing perspectives to foster learning and growth, ensuring all voices contribute to solutions.
Think Big. Be Bold.
This value highlights a commitment to innovation and pushing boundaries, fueling curiosity and ambition. It drives the company to stretch beyond what is expected and shape the future through bold initiatives.
Deliver the Outcome
This NTT DATA core value underscores accountability and integrity, aiming to build trust by keeping its word and acting with integrity. It means consistently delivering high-quality solutions that provide measurable value to clients.
Win Together
This value promotes collaboration and teamwork, signifying lifting each other up and succeeding as one global team. It is crucial for seamless coordination across diverse teams and geographies, fostering collective success.
These NTT DATA core values and principles collectively define the company's operational ethos. To understand how these values translate into strategic decisions, explore the next chapter on how the NTT DATA mission and vision influence the company's strategic direction, including its Revenue Streams & Business Model of NTT DATA.
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How Mission & Vision Influence NTT DATA Business?
A company's mission and vision are foundational elements that steer its strategic direction and decision-making processes. They provide a clear purpose and a forward-looking aspiration, influencing everything from product development to market expansion.
NTT DATA's Mission: Accelerating Client Success and Societal Impact
NTT DATA's mission, 'Accelerate client success and positively impact society through responsible innovation,' is the driving force behind its strategic initiatives.
- This mission directly influences investments in cutting-edge technologies like generative AI.
- It guides the company's focus on digital transformation for clients.
- The emphasis on 'responsible innovation' shapes how new solutions are developed and deployed.
- It underpins NTT DATA's commitment to societal well-being through technology.
Strategic Alignment: Generative AI Investments
Significant investments in generative AI, including a Mistral AI Center of Excellence and private AI solutions, directly support the mission of accelerating client success through innovation.
Vision for the Future: Global Data Center Expansion
The vision to leverage technology for societal improvement is evident in the global data center expansion, with over $10 billion in capital development planned through 2027. This includes the opening of 10 new data centers in 2024, adding over 370MW of capacity.
Measurable Success: Financial Performance
NTT DATA Business Solutions AG reported double-digit revenue growth of 14.7% to 1.85 billion euros in fiscal year 2024/25, driven by demand for cloud services and consulting, aligning with their mission-driven offerings.
Core Values in Action: Sustainability Commitment
The company's commitment to societal impact is reflected in its sustainability efforts, achieving 51% renewable energy usage for non-IT load in FY23 across global data centers, with a goal of net-zero emissions by 2030 for Scope 1 and 2.
Impact on Strategic Decisions
The mission and vision directly shape strategic decisions, such as prioritizing digital transformation services and investing in infrastructure that supports future technological advancements.
Long-Term Planning
Long-term planning is guided by the vision for societal impact, as seen in the ambitious sustainability goals and the expansion of data center capacity to meet the demands of an increasingly digital world.
NTT DATA's mission and vision are deeply embedded in its strategic decision-making, driving investments in AI and global infrastructure to achieve client success and societal impact. Explore how these core tenets can be further refined in the next chapter: Core Improvements to Company's Mission and Vision.
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What Are Mission & Vision Improvements?
To enhance the clarity and impact of NTT DATA's guiding principles, several improvements can be considered. A more concise vision statement would increase memorability and resonance across all stakeholder groups.
Furthermore, explicitly integrating a human-centric approach alongside responsible innovation would better reflect evolving expectations in technology development and usage.
Refine Vision Statement for Memorability
Consider a more succinct and impactful phrasing for the NTT DATA vision statement, aligning with industry best practices for enhanced stakeholder communication and recall.
Emphasize Human-Centric Technology
Explicitly incorporate 'human-centric' technology and 'responsible innovation' into the mission or vision to underscore a commitment to user experience and ethical AI, supporting their goal of a 'bold and fair foundation for a human-machine hybrid workplace'.
Broaden Technological Scope in Vision
Adapt the NTT DATA mission and vision to acknowledge a wider range of future disruptive technologies beyond AI, such as quantum computing and advanced biotech, positioning them as growth opportunities.
Proactive Adaptation to Emerging Tech
This broader framing demonstrates proactive adaptation to evolving industry trends, reinforcing NTT DATA's role as a strategic partner in digital transformation and ensuring their guiding principles remain at the forefront of technological advancement.
The NTT DATA mission is to create, transform, and innovate for a better world. Their vision is to be a global technology company that contributes to the realization of a sustainable society and enhances the quality of life for people worldwide. The NTT DATA core values include client success, excellence, innovation, integrity, and teamwork. These values guide their operations and strategic decisions, ensuring a focus on delivering high-quality services and fostering a collaborative work environment. Understanding the Competitors Landscape of NTT DATA can provide further context for their strategic positioning and operational philosophy.
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