What is Sales and Marketing Strategy of RPM International Company?

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What is the Sales and Marketing Strategy of RPM International?

RPM International has adapted its sales and marketing to meet evolving consumer needs, particularly with brands like Rust-Oleum. This shift involves a consumer-centric approach and a full-funnel marketing strategy.

What is Sales and Marketing Strategy of RPM International Company?

The company's strategy now encompasses diverse channels, advanced marketing techniques, and targeted brand positioning to reach its broad customer base.

RPM International's sales and marketing strategy is a multifaceted approach designed to connect its wide array of products with both consumers and professionals. This strategy has evolved significantly, especially with brands like Rust-Oleum embracing a more direct consumer engagement model. The company's success is built on understanding market demands and effectively communicating the value of its offerings, from protective coatings to building materials. A key aspect of their go-to-market is understanding the RPM International BCG Matrix to strategically position their diverse product portfolio.

How Does RPM International Reach Its Customers?

RPM International Inc. employs a multi-faceted sales channel strategy to reach its diverse customer base, blending online and offline approaches. In 2023, retail sales represented 38% of the company's revenue, while wholesale distribution accounted for 47%, and direct sales made up the remaining 15% of total sales.

Icon Retail and Wholesale Dominance

Physical retail locations, including home improvement centers and mass merchandisers, are vital for reaching consumers. Wholesale distribution, a significant channel, ensures broad product availability through a network of distributors and retail outlets.

Icon Growing Digital Presence

While offline channels still constitute 78% of sales, online sales have seen growth, now making up 22% of the company's sales volume. This reflects a strategic shift towards integrating digital platforms for increased reach and customer engagement.

Icon Direct Sales and Partnerships

Direct sales teams and an extensive network of over 1,200 active distributors are key components of the RPM International sales strategy. These direct relationships facilitate tailored solutions for industrial clients.

Icon Strategic Digital Initiatives

The company is actively enhancing its digital marketing approach, as seen with initiatives like Rust-Oleum's collaboration with Walmart Connect. Investments in new distribution centers, such as the one in Belgium, also support this expanded reach.

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Channel Evolution and Customer Focus

RPM International's business strategy involves adapting its sales channels to meet evolving consumer and professional demands. The company's approach to marketing its industrial coatings and expanding its consumer paint brands is increasingly integrated across both traditional and digital platforms.

  • Retail sales accounted for 38% of total sales in 2023.
  • Wholesale distribution represented 47% of sales in 2023.
  • Direct sales contributed 15% to total sales in 2023.
  • Online sales grew to 22% of sales volume.
  • Sales to The Home Depot, Inc. were 23% of the Consumer segment's net sales in fiscal 2024.
  • The company utilizes over 1,200 active distributors.
  • Partnerships extend to approximately 3,700 retail outlets.
  • Rust-Oleum is transforming into a more consumer-centric organization.
  • Recent investments include a new distribution center in Belgium.
  • Strategic partnerships, like with Walmart Connect, aim for increased reach.

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What Marketing Tactics Does RPM International Use?

RPM International Inc. implements a multifaceted marketing strategy, integrating digital and traditional channels to enhance brand visibility, cultivate leads, and boost sales across its extensive product lines. The company's commitment to digital marketing is substantial, with an annual investment of approximately $12.3 million, which constitutes 3.7% of its overall marketing budget.

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Digital Marketing Investment

RPM allocates around $12.3 million annually to digital marketing, representing 3.7% of its total marketing expenditure. This investment supports campaigns on platforms like Google Ads, LinkedIn, and various social media channels.

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Social Media Engagement

Brands such as Rust-Oleum actively participate on social media, including LinkedIn, Pinterest, Facebook, and Instagram. These platforms are used to connect with consumers and build brand presence.

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Data-Driven Personalization

The company emphasizes data-driven marketing, customer segmentation, and personalized campaigns. This approach helps in understanding consumer behavior and tailoring marketing efforts for maximum impact.

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Customer Acquisition Focus

Rust-Oleum's 2023 Walmart Offsite Display campaign utilized lookalike targeting to acquire new customers, achieving a return on ad spend (ROAS) of $33.57, demonstrating the effectiveness of targeted digital initiatives.

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Full-Funnel Marketing

There is a strategic shift towards full-funnel marketing strategies designed for sustained consumer engagement. This approach aims to guide customers through the entire purchase journey, from initial awareness to conversion.

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Integrated Media Planning

The appointment of Arm Candy as Rust-Oleum's media Agency of Record in May 2024 signals a move towards integrated planning and buying across brand and retail. This includes leveraging media mix modeling and proprietary technology.

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Multi-Channel Marketing Approach

RPM International's marketing tactics encompass both digital innovation and traditional outreach. This balanced approach ensures broad market reach and engagement across various customer segments.

  • Digital platforms like Google Ads and social media are utilized for targeted advertising, with engagement rates reaching 5.1% on social media.
  • Data analysis and experimentation are key to refining paid media strategies and optimizing investment.
  • Personalization efforts, such as lookalike targeting, are employed to acquire new customers and improve campaign performance, as seen with a ROAS of $33.57 in a specific campaign.
  • Brands like DAP meticulously plan marketing to connect with dealers, contractors, and DIYers at different stages of the marketing funnel.
  • Traditional channels, including participation in industry trade shows like World of Concrete 2024, remain important for showcasing innovations and engaging with industry professionals.
  • The company's marketing mix for home improvement products is designed to drive sales growth through comprehensive campaigns.
  • RPM International's sales and marketing approach for coatings is continuously refined to adapt to market dynamics and competitive strategies, reflecting its overall Competitors Landscape of RPM International.

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How Is RPM International Positioned in the Market?

RPM International Inc. positions its brands on a foundation of high-performance, innovation, and reliability, aiming to be a world leader in specialty coatings, sealants, and building materials. The company's overarching message is about enabling customers to 'build a better world' through beautification, protection, and sustainability.

Icon Core Brand Pillars

RPM's brand positioning is built on high performance, innovation, and reliability. This strategy differentiates them in the specialty coatings, sealants, and building materials market.

Icon Enabling a Better World

The company's core message emphasizes enabling customers to 'build a better world.' This is achieved by beautifying structures, protecting against harsh environments, and extending product lifecycles.

Icon Unique Selling Proposition

RPM appeals to its target audience through a unique selling proposition that highlights value, innovation, and sustainability in its offerings.

Icon Sustainability Focus

Commitment to sustainability is evident, with brands like Rust-Oleum recognized as an EPA Safer Choice Partner of the Year, underscoring the development of products with safer chemical ingredients.

RPM International's brand consistency across its diverse portfolio, which includes well-known RPM International brands like Rust-Oleum, DAP, Zinsser, and Tremco, ensures a unified customer experience. This consistency is vital for maintaining brand equity and reinforcing the company's overall business strategy. The company's strategic initiatives, such as MAP 2025, are designed to drive profitability and adapt to evolving market conditions. For instance, in fiscal 2024, the Consumer Group achieved record adjusted EBIT despite softer DIY demand, demonstrating the effectiveness of these initiatives and market share gains in bolstering RPM International sales performance by segment.

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Brand Consistency

RPM maintains strong brand consistency across its segments and brands, aligning visual identity, tone of voice, and customer experience.

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Adaptability and Resilience

The company leverages strategic balance and initiatives like MAP 2025 to adapt to market shifts and competitive threats, ensuring resilience.

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Fiscal 2024 Performance

Despite soft DIY demand, the Consumer Group saw record adjusted EBIT in fiscal 2024 due to MAP 2025 initiatives and market share gains.

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Eco-Conscious Solutions

RPM's 'Building a Better World' program integrates eco-conscious solutions into product innovation and operations, appealing to environmentally aware customers.

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Market Leadership

Many of RPM's hundreds of brand-name products hold leading market share positions, reinforcing their competitive standing.

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Customer Value Emphasis

The company's marketing efforts emphasize the value, innovation, and sustainability inherent in its RPM International products.

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RPM International's Brand Positioning Strategy

RPM International's brand positioning is a critical component of its overall sales and marketing strategy, focusing on delivering specialized solutions that enhance durability, aesthetics, and sustainability. This approach allows them to effectively market their diverse range of RPM International products and maintain strong RPM International market share across various sectors. Understanding Marketing Strategy of RPM International provides deeper insight into how these positioning efforts translate into tangible business results.

  • High-performance and reliability are central to brand messaging.
  • Innovation drives product development and market differentiation.
  • Sustainability is integrated into product offerings and operations.
  • Brand consistency across subsidiaries reinforces the company's value proposition.
  • Strategic initiatives like MAP 2025 enhance adaptability and profitability.

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What Are RPM International’s Most Notable Campaigns?

Key campaigns are central to RPM International's sales and marketing strategy, driving brand recognition and market penetration across its diverse portfolio. These initiatives often leverage a multi-channel approach, focusing on both consumer and industrial segments to achieve specific business objectives.

Icon Rust-Oleum's Full-Funnel Marketing

Launched in late 2023 and extending through summer 2024, this campaign aims to boost demand and marketing effectiveness. It shifts focus from individual products to comprehensive projects, utilizing paid search, paid social, and industry publication partnerships.

Icon Rust-Oleum's 'Spray It Forward' Mural Program

As of May 2025, this program has gained significant national traction. It enhances brand visibility and fosters community engagement through artistic collaborations.

Icon Rust-Oleum's All-In-One Packaging Innovation

Unveiled at World of Concrete 2024, this packaging system for two-component kits streamlines application for flooring brands. It ensures both components ship together, optimizing delivery and inventory.

Icon DAP's QUICKKIT Go-to-Market Strategy

This targeted campaign supported the launch of a new building product, aiming to generate leads through a dedicated microsite, automated email workflows, and a YouTube ad series.

Beyond specific product launches, RPM International's internal strategic initiatives significantly bolster its sales and marketing efforts. The company's Margin Achievement Plan (MAP 2025) has been instrumental in driving operational efficiencies and financial improvements. This focus on internal optimization has contributed to RPM achieving record adjusted EBIT for ten consecutive quarters by fiscal year 2024, demonstrating how a strong internal business strategy underpins external market success.

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Digital Marketing Integration

RPM International's approach to digital marketing for its subsidiaries emphasizes targeted online advertising and content creation. This strategy aims to reach specific customer segments and drive engagement.

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Customer Acquisition Focus

The company employs various customer acquisition strategies across its brands, often tailored to the specific market dynamics of its products. This includes leveraging digital channels and strategic partnerships.

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Brand Positioning

RPM International maintains a strong brand positioning in the paint and coatings industry by highlighting product performance and innovation. This is crucial for its competitive marketing strategies.

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Marketing Mix for Home Improvement

For its home improvement products, RPM International utilizes a comprehensive marketing mix. This includes a blend of traditional advertising, digital presence, and in-store promotions to reach a broad consumer base.

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Sales Growth Drivers

Key sales growth drivers for RPM International include product innovation, strategic acquisitions, and effective marketing campaigns that resonate with their respective Target Market of RPM International.

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Sustainable Product Marketing

RPM International is increasingly incorporating marketing initiatives for sustainable products. This reflects a growing consumer demand for environmentally conscious options in the coatings and building materials sectors.

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