How Does UiPath Company Work?

UiPath's primary function is providing software for robotic process automation (RPA). This allows digital robots to perform repetitive tasks, such as data entry or form filling, freeing up human employees for more complex work.

The platform integrates Artificial Intelligence (AI) and Machine Learning (ML) to enhance automation capabilities. This allows software robots to handle tasks requiring human-like decision-making and adaptability.

A key development is 'Agentic AI,' a framework enabling bots to make contextual decisions and adapt to changing environments. Tools like UiPath Agent Builder facilitate the creation of these intelligent, collaborative agents.

UiPath utilizes process mining to analyze data from systems like SAP and Salesforce. This reveals true operational processes and identifies areas ripe for automation, enhancing business process automation.

UiPath's 'Agentic AI' enables bots to make contextual decisions and adapt to dynamic environments. This advancement, along with the preview launch of the Agent Builder tool in December 2024, allows for the creation of AI-powered agents that collaborate with traditional robots, accelerating enterprise automation.

Generative AI has been infused across UiPath's product suite, including Autopilot for developers and testers. This feature leverages natural language processing to streamline workflow creation and expression generation, enhancing user productivity.

Strategic partnerships, such as those with HCLTech and Inflection AI announced in Q2 2025, are crucial for accelerating 'agentic automation'. These collaborations also focus on delivering secure AI solutions for regulated sectors and establishing AI Labs for industry-specific development.

UiPath demonstrates strong customer loyalty with a dollar-based gross retention rate of 98%. As of fiscal year 2025, the company serves 2,292 customers with Annual Recurring Revenue (ARR) of $100,000 or more and 317 customers with ARR of $1 million or more.

UiPath holds a leading position in the robotic process automation (RPA) market, offering a comprehensive AI-powered Business Automation Platform. The global RPA market is experiencing significant growth, with an estimated value of $28.31 billion in 2025 and projected to reach approximately $211.06 billion by 2034, growing at a CAGR of 25.01%. North America is a dominant region, accounting for 38.92% of the revenue share in 2024, with the U.S. market alone expected to reach $64.37 billion by 2034.

UiPath's platform serves a broad customer base, with 2,292 customers having Annual Recurring Revenue (ARR) of $100,000 or more, and 317 customers with ARR of $1 million or more in fiscal year 2025. The company also maintains a strong dollar-based gross retention rate of 98%.

UiPath faces risks including the potential disruption from generative AI models, which could impact its core RPA business. The company's stock experienced a decline in 2024 partly due to these concerns. Competitive pressures, technological shifts, and macroeconomic factors affecting IT spending also pose challenges.

UiPath is focusing on 'agentic automation' by integrating Large Language Models (LLMs) and has partnered with companies like Anthropic. The company expects continued growth, with revenue guidance between $1.525 billion and $1.530 billion for fiscal year 2026. Strategic initiatives include expanding its public sector presence and leveraging its financial discipline, including an approximate $1.5 billion cash pile as of July 2025.