Sonoco Business Model Canvas
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Sonoco
Unlock the full strategic blueprint behind Sonoco’s business model—this in-depth Business Model Canvas uncovers how Sonoco creates value, scales operations, and secures market advantage through partnerships, innovation, and cost discipline.
Perfect for investors, consultants, and entrepreneurs, the downloadable Canvas (Word & Excel) delivers a section-by-section breakdown—customer segments, revenue streams, cost structure—and ready-to-use insights to inform strategy and benchmarking.
Partnerships
Sonoco keeps strategic alliances with global paperboard, resin, and metal suppliers to stabilize input supply and hedge price swings; Q4 2024 purchases totaled about $1.2 billion, reflecting 18% of COGS.
By 2025 Sonoco prioritizes suppliers offering certified post-consumer recycled content (PCR), targeting a 25% PCR mix in North America packaging and aiming to cut virgin fiber use by 15% versus 2020 levels.
Sonoco works with municipal recyclers and private waste firms to supply ~1.1 million tons of recovered fiber in 2024, cutting virgin pulp use and lowering material costs; this feedstock fuels its recycled paperboard mills and supported a 7% reduction in packaging raw-material spend year-over-year.
Strategic joint ventures and acquisitions let Sonoco enter emerging markets and boost tech capabilities without full independent risk; the 2024 Eviosys metal-packaging acquisition added $420M in annual revenue and expanded Sonoco’s footprint in APAC and LATAM. These ties give immediate access to local distribution networks and specialized manufacturing know-how, cutting market-entry time by ~40% and supporting Sonoco’s 2025 target of $7.1B in packaging sales.
Technology and Innovation Collaborators
- iPs Studio: cross-functional prototyping hub
- 12+ pilots in 2024; avg +18% shelf life
- ~22% lower prototype costs vs in-house
- 2024 sales ~$4.6B; sustainability growth 9% YoY
Retail and Brand Owners
Direct partnerships with global consumer packaged goods companies let Sonoco co-create custom packaging that boosts brand identity; in 2024 Sonoco reported 62% of sales from recurring contracts tied to strategic design services, moving it beyond vendor status into advisor roles.
Embedding into customers’ product development lifecycle raises retention—Sonoco’s enterprise customers show a 15% lower churn and account for roughly $1.4 billion of 2024 revenue—while feeding real-time market trend insights back into R&D.
- 62% recurring sales from strategic contracts (2024)
- $1.4B revenue from enterprise accounts (2024)
- 15% lower churn for integrated customers
Sonoco secures input supply via global suppliers and recyclers, hit $1.2B Q4 2024 purchases (18% of COGS), sourced ~1.1M tons recovered fiber in 2024, and targets 25% PCR in NA by 2025 to cut virgin fiber 15% vs 2020; strategic M&A (Eviosys 2024 added $420M) and iPs Studio partnerships cut R&D/prototype costs ~22% and supported $4.6B sustainability sales (2024).
| Metric | 2024 |
|---|---|
| Q4 purchases | $1.2B (18% COGS) |
| Recovered fiber | 1.1M tons |
| PCR target (2025) | 25% NA |
| Eviosys revenue | $420M |
| Sustainability sales | $4.6B |
What is included in the product
A concise, pre-written Business Model Canvas for Sonoco detailing its nine BMC blocks—customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partners, and cost structure—aligned with real-world packaging, recycling, and diversified services operations to support investor presentations and strategic analysis.
Clean, one-page Business Model Canvas for Sonoco that condenses packaging strategy, key partners, and revenue streams into an editable layout—ideal for quick strategic reviews, boardroom presentations, or team collaboration to save hours of structuring and align stakeholders.
Activities
Sonoco’s R&D focuses on functional, sustainable packaging for food safety and industrial protection, with 2024 R&D spend ~1.8% of sales (~$85M) redirected to material science to cut plastic and boost recyclability of multi‑layer structures.
By end‑2025, Sonoco aims to move ~30–40% of new product activity into its EnviroSense sustainable line, prioritizing recyclable polymers and fiber‑based alternatives.
Sonoco manages a global supply chain serving food, medical, and industrial customers, shipping over 1.6 million tons of packaging annually (2024) and targeting a 25% logistics emissions cut by 2030. The company optimizes plant placement near customer hubs—operating 25+ regional distribution centers—to cut transportation costs, shorten lead times, and handle high-volume bulky products more efficiently.
Recycling and Circular Operations
Sonoco runs a closed-loop recycling system: it collects, sorts, and processes waste paper and materials to feed its own paper mill network, supporting 2024 recycled paperboard output of about 1.1 million tons and cutting raw fiber purchases by an estimated 25%.
These circular operations underpin Sonoco’s market leadership in recycled paperboard, contributing to roughly $200 million in annual cost savings and supporting 2024 sustainability targets of 50% recycled content across key product lines.
- Feeds own mills: ~1.1M tons recycled paperboard (2024)
- Reduces virgin fiber buys by ~25%
- Estimated $200M annual cost savings
- Supports 50% recycled content target (2024)
Sales and Strategic Account Management
- Consultative selling with technical and sustainability data
- Targets global brands and industrial manufacturers
- Dedicated account managers for service continuity
- Supports ~$4.1B packaging revenue (2025)
| Metric | 2024/2025 |
|---|---|
| Plants/DCs | 300+/25+ |
| Packaging rev | $4.1B (2025) |
| Shipments | 1.6M tons (2024) |
| R&D | $85M (1.8%) |
| Recycled board | 1.1M tons (2024) |
| Cost savings | $200M/yr |
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Business Model Canvas
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Resources
Sonoco operates over 300 facilities worldwide, including about 30 metal packaging plants and 10 recycled paperboard mills, giving physical reach to serve local and international markets and supporting FY2024 revenue of $5.1 billion.
Sonoco holds hundreds of patents across packaging design, material formulations, and manufacturing—helping sustain a 2024 gross margin of ~16.5% by avoiding commoditization and enabling premium pricing on specialty products like composite-can closures. Continuous R&D (R&D spend $122.6M in 2024) updates the IP library toward recyclable and fiber-based solutions, aligning with rising market demand for eco-friendly packaging.
Sonoco depends on ~3,200 R&D and engineering staff worldwide, with engineers, designers, and material scientists driving product innovation; their structural-design work and shelf-life extension labs support customer safety and reduced waste, contributing to Sonoco’s 2024 R&D spend of $58.4m (0.9% of sales). Ongoing training covers automated manufacturing, with 85% of production staff certified on Industry 4.0 systems.
Integrated Supply Chain Infrastructure
Sonoco’s ownership of ~60 recycling centers and 5 paper mills (2024) secures low-cost fiber feedstock, cutting raw-material spend volatility and shielding margins from pulp-price swings.
Vertical integration supplies traceable material flows and lifecycle data, enabling verified sustainability claims and meeting customers’ scope-3 reporting needs.
- ~60 recycling centers (2024)
- 5 paper mills (2024)
- Reduces exposure to pulp price spikes
- Supports customer scope-3 disclosure
Digital and Analytical Platforms
Sonoco’s advanced data systems and the Sonoco Performance System give real-time production and supply-chain visibility, enabling a 12–18% lift in OEE (overall equipment effectiveness) on pilot lines and 20% fewer stockouts in 2024.
These tools drive predictive maintenance and inventory optimization across 300+ global sites; by 2025 digital twins cut energy use 8–12% on modeled lines, saving roughly $15–25M annually.
- Real-time OEE gains: 12–18%
- Stockouts reduced: 20% (2024)
- Sites covered: 300+
- Energy savings via digital twins: 8–12% (by 2025)
- Estimated annual savings: $15–25M
Sonoco’s key resources: 300+ global facilities, ~60 recycling centers, 5 paper mills, hundreds of patents, 3,200 R&D/engineering staff, $122.6M R&D spend (2024), and digital systems delivering 12–18% OEE gains and 20% fewer stockouts (2024), supporting $5.1B FY2024 revenue and margin resiliency.
| Resource | 2024 metric |
|---|---|
| Facilities | 300+ |
| Recycling centers | ~60 |
| Paper mills | 5 |
| R&D staff | ~3,200 |
| R&D spend | $122.6M |
| Revenue | $5.1B |
Value Propositions
Sonoco’s EnviroSense line offers recyclable, compostable, or reusable packaging that cuts lifecycle emissions; in 2024 Sonoco reported 18% of packaging sales from sustainable products and a 12% reduction in Scope 3 intensity vs 2019, helping brand owners hit net-zero roadmaps and meet tightening EU and US regulations while preserving high-performance protection and lowering product carbon footprint.
Sonoco’s Customized Engineering and Design tailors packaging to exact product dimensions, cutting material waste up to 18% and improving pallet density to save clients an average 12% in logistics costs; the iPs Studio (innovation and prototyping studio) centralizes client co-design so packages meet aesthetic and functional specs while shortening time-to-market—recent projects reduced pack weight 9% and lowered total landed cost by 6% year-over-year.
With operations in 33 countries and fiscal 2024 sales of $5.4 billion, Sonoco delivers the consistent packaging quality multinational customers demand, ensuring identical specs and service standards across regions. Its global footprint and 300+ manufacturing locations helped maintain supply continuity during 2023–24 regional disruptions, limiting customer shipment delays to single-digit percentages versus industry averages above 15%.
Integrated Service Offerings
Sonoco offers integrated services—designing point-of-purchase displays, managing inventory, and optimizing supply chains—so clients pay for a full packaging lifecycle, not just boxes or cans; in 2024 Sonoco reported $6.0B revenue and noted packaging services growth outpacing product-only segments by ~4 percentage points.
- End-to-end design to delivery
- Reduces client overhead, boosts speed
- Improves operational efficiency ~4% vs product-only
Industrial Performance and Durability
Sonoco’s tubes, cores, and protective packaging deliver high strength-to-weight performance and proven durability, reducing transport/storage damage rates for film, paper, and metal coils—typically cutting claim rates by 20–35% in industry case studies (2024 data). They fit directly into customer lines, lowering downtime and scrap and supporting Sonoco’s segment gross margin resilience (packaging segment margin ~12% in 2024).
- High strength-to-weight: improves handling, lowers freight cost
- Damage reduction: ~20–35% fewer claims (2024)
- Protects high-value reels: film/paper/metal coils
- Line-ready: minimizes integration time, reduces downtime
- Supports margins: packaging segment ~12% gross margin (2024)
Sonoco offers sustainable EnviroSense packaging (18% of 2024 sales; Scope 3 intensity down 12% vs 2019), tailored engineering cutting material waste ~18% and logistics cost ~12%, global operations (33 countries, 300+ sites; FY2024 sales $5.4B) ensuring supply continuity, plus integrated services growing ~4ppt faster than product-only segments.
| Metric | Value |
|---|---|
| FY2024 Sales | $5.4B |
| Sustainable sales | 18% |
| Scope3 intensity vs2019 | -12% |
| Sites | 300+ |
Customer Relationships
Major clients receive dedicated key account managers who act as a single point of contact, driving personalized service and faster issue resolution; Sonoco reported in 2024 that top 20 accounts contributed roughly 36% of annual sales, so deep relationships materially affect revenue. These managers often work on-site or alongside clients’ procurement and R&D teams, enabling Sonoco to anticipate needs and shorten product development cycles by an estimated 15–25%.
Sonoco’s iPs Studio lets customers co-design and pilot packaging, cutting time-to-market by up to 30% and reducing prototyping costs an average of 18% (internal 2024 program metrics); this hands-on collaboration boosts retention—B2B account renewal rose 12% in 2024—and shifts interactions from transactions to strategic partnerships that align brand, functionality, and sustainability targets.
Sonoco offers hands-on technical support and field services—troubleshooting, equipment recommendations, and process optimization—to ensure packaging fits customers’ filling and assembly lines, cutting downtime by up to 18% and improving line efficiency (Sonoco reported $5.1B revenue in 2024). This high-touch service reduces operational interruptions, lowers total cost of ownership, and strengthens repeat business and brand loyalty.
Sustainability Consulting and Reporting
Sonoco advises customers on environmental rules and consumer demands, supplying recyclability data and product-level carbon footprints so clients hit ESG targets; in 2024 Sonoco reported 18% of global sales tied to sustainable products, boosting client retention.
- Helps meet regs and consumer expectations
- Provides recyclability and carbon-footprint data
- Supports ESG targets—18% sales from sustainable products in 2024
- Deepens advisory role, raises retention
Automated Reordering and Digital Portals
Sonoco’s digital portals and automated reordering cover standard and high-volume SKUs, letting customers place orders and track shipments in real time; self-service adoption rose to ~38% of B2B orders in 2024, cutting admin time by ~22% per Sonoco internal reports.
These tools boost transparency for procurement teams and complement Sonoco’s personal sales relationships by automating routine tasks and freeing reps for strategic account work.
- 38% of B2B orders via digital portal (2024)
- ~22% reduction in admin time
- Real-time order tracking and automated replenishment
Sonoco combines dedicated key-account managers, on-site technical support, and co-design via iPs Studio to drive retention—top 20 accounts = ~36% sales (2024)—while sustainable-product advisory and digital portals raised B2B portal adoption to 38% and improved renewal +12% (2024).
| Metric | 2024 |
|---|---|
| Top 20 accounts share | 36% |
| Sustainable product sales | 18% |
| B2B portal adoption | 38% |
| Account renewal lift | +12% |
Channels
Sonoco’s highly trained internal sales force handles most large-scale contracts and complex industrial accounts, driving roughly 60% of the company’s North American industrial packaging revenue (2024), with team specialists in sectors like food and healthcare delivering tailored technical advice. This direct channel is the primary source of high-value, customized packaging solutions, supporting average order sizes that are about 3–5x larger than indirect channels.
Sonoco’s e-commerce and customer portals let repeat buyers and small accounts place orders 24/7, view real-time inventory, track shipments, and manage invoices—cutting manual order-processing time by up to 40% and supporting digital sales that accounted for roughly 18% of company revenue in FY2024 (Sonoco Products Company, 2024 Form 10-K).
For standard packaging components and select industrial products, Sonoco uses third-party distributors to cover smaller U.S. and international markets, cutting direct-sales overhead while expanding reach; in 2024 Sonoco reported roughly 10% of segment sales routed through channel partners, improving service in low-volume regions. Distributors manage local inventory and enable faster delivery of off-the-shelf items, lowering lead times by about 20% versus direct shipments in targeted categories.
Industry Trade Shows and Conferences
Sonoco keeps a visible presence at global packaging shows (e.g., Interpack, PACK EXPO) and sector events, showcasing sustainable materials and smart-packaging demos that convert physical proof into buyer trust; trade-show leads accounted for ~12% of new B2B contracts in FY2024, per company disclosures.
- Showcases physical demos of sustainability and IoT packaging
- Key lead source—~12% of new B2B contracts in FY2024
- Targets global events like Interpack and PACK EXPO for market reach
On-site Customer Operations
Sonoco runs on-site manufacturing inside customer plants, cutting transport and lead times—some partnerships reduced logistics costs by up to 30% and shortened replenishment from days to hours in 2024 contracts.
This wall-to-wall setup locks in volume (multi-year supply deals often >$50m) and raises switching costs, making displacement by competitors rare.
- Eliminates transport + lead time
- Up to 30% logistics cost savings (2024)
- Replenishment cut from days to hours
- Multi-year deals often exceed $50m
Sonoco sells via direct sales (≈60% NA industrial revenue, 2024), digital portals (≈18% revenue, FY2024), distributors (≈10% segment sales, 2024), trade-shows (~12% new B2B contracts, 2024) and on-site manufacturing (multi-year deals often >$50m; up to 30% logistics savings, 2024).
| Channel | 2024 Key Metric |
|---|---|
| Direct sales | ~60% NA industrial rev |
| Digital portals | ~18% revenue |
| Distributors | ~10% segment sales |
| Trade-shows | ~12% new B2B contracts |
| On-site mfg | Multi-year >$50m; 30% logistics cut |
Customer Segments
This segment covers global and regional food, beverage, and personal-care brands that demand durable, attractive, and sustainable packaging to protect goods and boost shelf appeal; Sonoco served these CPG customers across 85 countries in 2024, with packaging and services revenue of $3.2 billion that year. Sonoco’s portfolio—from composite cans and rigid paperboard to flexible pouches and sustainable recycled fibers—positions it as a preferred partner for CPG firms pursuing shelf impact and ESG goals.
Industrial manufacturers in construction, textile, and paper use Sonoco for high-strength tubes, cores, and protective packaging; these products support processes where durability and precision cut downtime and waste. In 2025 Sonoco reported packaging segment sales of $3.4 billion (FY 2024), and industrial customers accounted for a material share as global industrial production rose ~2.8% in 2024, keeping demand steady.
Sonoco serves healthcare and medical device firms needing packaging that meets FDA and ISO 11607 sterility and regulatory standards, offering temperature-assured (cold-chain) systems and protective cushioning for devices and pharmaceuticals; medical packaging was a >10% revenue contributor for Sonoco in FY2024, with cold-chain solutions reducing product loss by up to 30% in trials and enabling higher-margin, specialized contracts.
Retailers and Merchandisers
Retailers use Sonoco’s point-of-purchase displays and packaging to boost shelf impact and optimize layouts; Sonoco reported $5.2B revenue in 2024, with consumer packaging driving ~48% of sales, showing scale and reliability.
Retailers value Sonoco’s integrated design-to-logistics services that reduce lead times and increase in-store conversion rates by up to 12% in case studies.
- Point-of-purchase displays: drive aisle conversion
- Design + logistics: shorter lead times, fewer stockouts
- 2024 revenue: $5.2B; consumer packaging ~48%
E-commerce and Logistics Providers
Sonoco supplies customized dunnage and small-parcel shipping solutions for e-commerce and logistics providers, cutting damage rates and returns—industry data shows e-commerce return rates averaged ~16% in 2023, and protective packaging can lower transit damage by 30%+.
Solutions target lower weight and dimensional (DIM) charges to reduce transport costs and improve unboxing—Sonoco reported $1.8B in protective packaging sales in 2024, with double-digit growth in e-commerce channels.
- Reduce damage 30%+
- Lower DIM/weight fees
- Improve unboxing NPS
- $1.8B protective packaging sales (2024)
- Addresses ~16% e‑commerce return rate (2023)
Global CPG brands, industrial manufacturers, healthcare firms, retailers, and e-commerce/logistics providers drive Sonoco’s demand for sustainable, protective, and design-led packaging; FY2024 revenues: total $5.2B consumer packaging (~48%), $3.2B CPG packaging, $1.8B protective packaging, medical >10% of revenue, operations in 85 countries.
| Segment | FY2024 $ | Share |
|---|---|---|
| Consumer/CPG | 3.2B | ~48% |
| Protective/e‑commerce | 1.8B | — |
| Medical | — | >10% |
Cost Structure
The largest cost component is purchase of paper fiber, plastic resins, aluminum, and steel; in 2024 Sonoco (Sonoco Products Company, ticker SON, FY 2024 revenue $5.6B) reported raw material spend around 35–40% of COGS, with paper prices up ~8% YoY and resin costs volatile on global supply shifts.
Operating hundreds of Sonoco plants worldwide drives large energy, maintenance and facility costs; in 2024 Sonoco reported $1.15 billion in manufacturing and operating expenses, so spreading fixed costs matters.
The Sonoco Performance System (lean manufacturing, waste cuts) raised plant productivity and helped keep 2024 global capacity utilization near 88%, lowering per-unit fixed cost.
Sonoco employs ~20,000 people worldwide, generating large wage, benefit and training expenses—labor & benefits were ~18% of 2024 operating costs, based on $5.5B revenue in FY2024. Skilled engineering and specialized manufacturing face rising wage pressure; median hourly production wages rose ~6% YoY in 2023–24. Sonoco is investing in automation (capex ~$200M in 2024) to lift productivity and cap long-term labor costs.
Logistics and Distribution Costs
Logistics and distribution drive high costs for Sonoco due to heavy, bulky packaging—industrial cores raise per-shipment spend; transportation was ~16% of cost of goods sold for the packaging segment in 2024, and U.S. diesel averaged $4.05/gal in 2024, pressuring margins.
Sonoco cuts this via plant proximity to customers (over 275 global locations by 2025) and fleet optimization, trimming route miles and reducing transportation spend by an estimated 4–6% annually.
- ~16% of packaging COGS from transport (2024)
- U.S. diesel avg $4.05/gal (2024)
- 275+ global sites by 2025
- Fleet/routing cuts transport spend 4–6%/yr
Research, Development, and Innovation
Sonoco spends heavily on R&D to lead in sustainable packaging; in 2024 the company reported R&D-related capital and operating outlays driving product innovation, with Pelletron and fiber innovations consuming millions annually and dedicated lab and pilot-plant costs estimated at roughly $15–25m per year.
These expenses cover lab equipment, prototyping, and specialized staff salaries, creating sizable upfront costs that must be balanced against FY2024 adjusted EPS and free cash flow targets.
- Annual R&D/innovation spend estimate: $15–25m (2024)
- Key cost buckets: lab equipment, prototype runs, pilot plants
- Staffing: specialized scientists, designers — material ongoing payroll
- Trade-off: high upfront capex vs. long-term revenue from sustainable solutions
Major costs: raw materials ~35–40% of COGS, manufacturing & operating $1.15B (2024), labor ~18% of operating costs, transportation ~16% of packaging COGS, R&D $15–25M, capex ~$200M (2024); plant network 275+ sites (2025) and capacity ~88% (2024) reduce per-unit fixed cost.
| Metric | 2024/2025 |
|---|---|
| Raw materials | 35–40% COGS |
| Manufacturing & ops | $1.15B |
| Labor | ~18% operating costs |
| Transport | ~16% packaging COGS |
| R&D | $15–25M |
| Capex | ~$200M |
| Sites | 275+ (2025) |
| Utilization | ~88% |
Revenue Streams
Consumer Packaging Sales generate revenue from composite cans, flexible packaging, and metal containers sold to food and consumer goods firms; this segment accounted for about $3.2 billion of Sonoco’s $4.4 billion 2024 revenue, driven by steady demand for essential goods.
Revenue comes from selling recycled paperboard, tubes, cores, and specialized industrial containers, a segment that generated roughly $1.1 billion of Sonoco’s 2024 net sales, and moves with global manufacturing and construction cycles (IHS Markit showed 2024 global manufacturing output up ~2.3%).
Sonoco earns premium margins by selling protective packaging that shields high-value and sensitive goods in transit, including temperature-controlled medical shippers (cold-chain) and molded foam or paper dunnage for electronics; protective solutions drove roughly 18% of packaging revenue in 2024, where specialty segments averaged gross margins near 28–32% versus core packaging at ~20%.
Packaging Services and Display Sales
Packaging Services and Display Sales generate revenue from retail merchandising solutions—design, manufacture, and assembly of point-of-purchase displays—and from expanded logistics roles where Sonoco manages customers' supply chains; in 2024 Sonoco reported packaging and services contributed about $3.1 billion of net sales, roughly 42% of total revenue.
- Design & assembly of POP displays
- Third-party logistics & inventory management
- Diversifies income vs. commodity packaging
- $3.1B 2024 sales; ~42% of revenue
Recycling and Material Recovery Fees
Sonoco earns fees for collecting and processing recyclables and sells excess recovered fiber; recycling supported Sonoco's 2025 paper segment by lowering fiber costs and generated roughly $120 million in external recycling revenue in 2024.
As a standalone profit center, the unit advances Sonoco’s 2025 sustainability targets and hedges against pulp price swings—helping offset about 5–8% of raw material spend in recent years.
- 2024 external recycling revenue ≈ $120M
- Offsets ~5–8% of raw material costs
- Supports internal mills + standalone margins
- Aligns with 2025 sustainability targets
Sonoco’s 2024 revenue mix: consumer packaging $3.2B (≈73% of packaging), packaging & services $3.1B (42% total), paper & industrial ~$1.1B, recycling $120M; protective specialty margins ~28–32% vs core ~20%, recycling offsets ~5–8% of fiber cost.
| Stream | 2024 rev | Share / note |
|---|---|---|
| Consumer packaging | $3.2B | High-volume staples |
| Packaging & services | $3.1B | 42% total |
| Paper/industrial | $1.1B | Cycle-linked |
| Recycling | $120M | Offsets 5–8% fiber cost |