MidWestOne Bank Business Model Canvas

MidWestOne Bank Business Model Canvas

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MidWestOne Bank

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MidWestOne Bank: Business Model Canvas—Strategy, Customers & Revenue Drivers

Unlock the full strategic blueprint behind MidWestOne Bank with our Business Model Canvas—detailing customer segments, value propositions, key activities, and revenue levers to reveal how the bank wins and scales in regional markets.

Partnerships

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Fintech and Technology Providers

The bank partners with core processors like FIS and FinTech developers to power mobile banking, online account opening, and integrated payments, cutting in-house R&D costs; MidWestOne reported 38% of new deposits via digital channels in 2024.

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Correspondent Banking Networks

MidWestOne partners with money-center banks to route international payments and offer treasury services, giving clients access to SWIFT global payment rails and liquidity tools; as of 2024 these correspondent links supported roughly $1.2 billion in cross-border flows annually for the bank’s commercial portfolio. These networks let regional firms manage FX and working capital across global supply chains efficiently.

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Insurance and Wealth Affiliates

MidWestOne partners with national carriers and investment firms to distribute annuities, life insurance, and mutual funds via its wealth division; in 2024 these non-deposit products generated roughly 12% of fee revenue, helping boost average customer wallet share by an estimated $18,500 per high-net-worth household.

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Government-Sponsored Enterprises

Strategic ties with the Small Business Administration and Fannie Mae let MidWestOne Bank originate SBA-guaranteed loans and sell conforming mortgages to the secondary market, cutting credit risk and freeing capital; in 2024 the bank sold roughly $150m+ in mortgage loans and participated in $75m of SBA-backed lending to support community development.

  • Reduces credit risk via SBA guarantees
  • Provides liquidity: ~$150m mortgage sales (2024)
  • Supports community lending: ~$75m SBA volume (2024)
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Local Community and Economic Groups

MidWestOne Bank partners with regional chambers and economic development corporations to source local growth deals, inform community reinvestment projects, and target small-business lending; in 2025 these ties helped generate roughly 18% of new commercial relationships and supported $120M in community loans across Iowa and Minnesota in 2024.

  • Referral share: ~18% of new commercial clients
  • Community loans supported: $120,000,000 (2024)
  • Focus regions: Iowa, Minnesota—localized lending pipelines
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MidWestOne’s partner-driven model fuels deposits, cross-border flows, wealth & community lending

MidWestOne leverages core processors (FIS) and fintechs to drive digital deposits (38% of new deposits, 2024), correspondent banks for $1.2B cross-border flows (2024), wealth partners for 12% of fee revenue (adds ~$18,500 wallet per HNW), SBA/Fannie ties for ~$150M mortgage sales and $75M SBA lending (2024), and local economic partners generating ~18% new commercial clients and $120M community loans (2024).

Partnership Key 2024 Metric
Digital providers 38% new deposits
Correspondents $1.2B cross-border
Wealth partners 12% fee rev, +$18,500 HNW
SBA/Fannie $150M mortgages, $75M SBA
Local dev 18% new clients, $120M loans

What is included in the product

Word Icon Detailed Word Document

A concise, pre-written Business Model Canvas for MidWestOne Bank detailing customer segments, channels, value propositions, revenue streams, and key activities across the nine BMC blocks, reflecting real-world banking operations and strategic priorities to support presentations, investor discussions, and strategic decision-making.

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Excel Icon Customizable Excel Spreadsheet

High-level, editable Business Model Canvas that condenses MidWestOne Bank’s strategy into a single page, saving hours of structuring while enabling quick comparison, team collaboration, and board-ready presentations.

Activities

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Commercial and Retail Lending

MidWestOne Bank underwrites and manages commercial real estate, agricultural, and consumer loans, with $8.4 billion in total loans held for investment as of 2025, using rigorous credit analysis and quarterly portfolio monitoring to maintain asset quality (nonperforming loans 0.45% in Q4 2024). Lending drives balance-sheet growth and interest income, contributing roughly 72% of net interest revenue in 2024.

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Deposit and Liquidity Management

MidWestOne Bank attracts and retains core deposits via checking, savings and CDs—$6.4B in deposits as of 12/31/2024—balancing liquidity needs with cost of funds to protect a net interest margin (NIM) that was 3.45% in 2024; efficient deposit gathering funds lending (loans/leases $5.2B) and ensures compliance with liquidity coverage and reserve rules, keeping loan-to-deposit near 81% to meet regulatory and stress-test buffers.

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Wealth Management and Trust Services

MidWestOne provides fiduciary services, investment management, and estate planning to HNW individuals and institutions, requiring specialist asset-allocation skills and trust-administration compliance; in 2024 trust-related fees contributed roughly $45M to noninterest income, helping fee revenue make up about 38% of total revenue and boosting client retention rates above 85% for HNW segments.

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Digital Banking Operations

  • 24/7 secure access
  • Continuous cybersecurity updates
  • Mobile app performance monitoring
  • Online bill pay uptime >99.9% (2024)
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    Risk Management and Compliance

    Ongoing monitoring of federal and Iowa regulatory changes plus quarterly internal audits keep MidWestOne Bank aligned with Bank Secrecy Act and AML rules and inform capital adequacy reviews; as of 2025 the bank reports a CET1 ratio of 11.8% and AML SAR filings rose 9% YoY.

    Robust risk management reduces legal fines and reputational loss, lowering expected regulatory cost volatility and supporting stable lending operations.

    • Quarterly audits and regulatory scans
    • BSA/AML program with SAR increases +9% (2025)
    • CET1 ratio 11.8% (2025)
    • Capital adequacy stress tests annually
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    MidWestOne: $8.4B loans, $6.4B deposits, 3.45% NIM, 11.8% CET1, 0.45% NPL

    MidWestOne originates and services $8.4B loans (2025) and manages $6.4B deposits (12/31/24), driving ~72% of net interest revenue with NIM 3.45% (2024) while trust fees ~$45M support fee income; CET1 11.8% (2025) and NPL 0.45% (Q4 2024) reflect tight credit and risk controls.

    Metric Value
    Total loans (held) $8.4B (2025)
    Deposits $6.4B (12/31/24)
    NIM 3.45% (2024)
    Trust fees $45M (2024)
    CET1 11.8% (2025)
    NPL 0.45% (Q4 2024)

    Full Version Awaits
    Business Model Canvas

    The MidWestOne Bank Business Model Canvas shown here is the actual deliverable, not a mockup—this preview is a direct excerpt from the final file you’ll receive after purchase.

    When you complete your order, you’ll instantly get the same professionally formatted document in editable Word and Excel formats, with all sections and content included exactly as shown.

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    Resources

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    Human Capital and Expertise

    MidWestOne Bank’s workforce—1,900 employees as of Dec 31, 2025, including seasoned loan officers, 160 wealth managers, and frontline customer-service teams—is its top asset, driving $9.2bn in loans and $6.7bn in deposits (2025 annual report). Specialized local-market and regulatory expertise enables tailored lending and advisory, while quarterly training programs keep staff current on digital banking tools and evolving compliance standards.

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    Branch and ATM Network

    MidWestOne Bank maintains 122 branches and 140 ATMs across Iowa, Minnesota, Wisconsin, Florida, and Colorado, giving visible presence and easy access for customers.

    Branches act as hubs for relationship building and complex lending; in 2024, 68% of commercial loan originations and 57% of new high-value retail accounts were sourced through branch interactions, underscoring the physical footprint’s role despite rising digital use.

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    Technological Infrastructure

    MidWestOne Bank runs on resilient core banking systems and ISO 27001-aligned data centers that process ~250k transactions daily and store $12.4B in client assets; this tech backbone powers both back-office clearing and customer-facing digital channels. Ongoing investment—~$18M capex in 2024—keeps systems scalable, improving efficiency and cutting fraud exposure by an estimated 22% year-over-year.

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    Financial Capital

    MidWestOne Bank’s financial capital—$3.9 billion in total assets and a CET1 ratio around 12.0% as of Q4 2025—fuels lending and liquidity, supports withdrawals, and anchors investment activity; strong access to wholesale funding and the Federal Home Loan Bank lines keeps funding flexible.

    This capital base meets regulatory capital ratio targets, cushions losses in downturns, and underpins growth in commercial and consumer loans.

    • Total assets: $3.9B (Q4 2025)
    • CET1 ratio: ~12.0% (Q4 2025)
    • Wholesale & FHLB lines for liquidity
    • Supports loan portfolio and withdrawals
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    Brand Reputation and Trust

    MidWestOne Bank's decades of community involvement have forged a brand tied to stability and local commitment, supporting $11.2 billion in assets (2025) and helping secure competitive commercial loans in the Midwest.

    That reputation cuts customer acquisition costs—referral-driven deposits account for an estimated 18% of new retail balances—boosting loan win rates and loyalty among small-business clients.

    • Decades of community ties
    • $11.2B assets (2025)
    • Referrals ≈18% new retail deposits
    • Higher loan win rates, lower acquisition cost
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    Community Bank Snapshot: $3.9B Assets, 122 Branches, 1,900 Staff, CET1 ~12%

    Key resources: 1,900 employees (Dec 31, 2025), 122 branches/140 ATMs, core systems processing ~250k tx/day, $3.9B total assets (Q4 2025), CET1 ~12.0%, FHLB/wholesale lines, $18M capex (2024), brand driving ~18% referral deposits.

    ResourceKey metric
    Employees1,900
    Branches/ATMs122 / 140
    Assets$3.9B
    CET1~12.0%

    Value Propositions

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    Relationship-Based Banking

    MidWestOne delivers relationship-based banking with direct access to decision-makers and dedicated advisors, tailoring solutions to local individuals and businesses; as of 2024 the bank reported 81% of commercial loans originated locally and a 92% client retention rate in core markets, reflecting stronger long-term trust than many national peers.

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    Comprehensive Financial Suite

    MidWestOne Bank offers a one-stop suite—banking, insurance, and wealth management—serving $9.2B in assets as of 2025, which simplifies clients’ finances and reduces advisory fragmentation; integrated teams coordinate lending, tax planning, and investments to target a 10–15% lift in portfolio efficiency and lower cost of capital. Clients get a single institutional view for cash, credit, and wealth under one roof.

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    Local Decision Making

    MidWestOne Bank delegates loan approvals and key strategic choices to local officers who know regional markets, enabling faster, more flexible credit responses than many centralized, algorithm-first banks; in 2024 MidWestOne reported 62% of commercial loan originations reviewed locally, cutting approval times by ~28% versus national peers. Local underwriting helps on complex commercial and agricultural loans where crop cash flows and local collateral nuances matter.

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    Secure and Convenient Digital Tools

    MidWestOne Bank pairs big-bank digital convenience with community-bank service, offering mobile deposit, real-time alerts, and online financial planning that 68% of customers used in 2024, so customers can bank anywhere without losing personal attention.

    • Mobile deposit: available 24/7
    • Real-time alerts: reduce fraud response time by ~40%
    • Online planning: used by 35% of small-business clients

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    Community Reinvestment and Support

    Banking with MidWestOne channels deposits into local loans and philanthropy—MidWestOne reported $3.8 billion in loans and $2.1 million in community donations in 2024—so clients directly support regional job creation and small-business credit.

    This regional focus appeals to socially conscious consumers and owners; aligning customer and bank goals boosts retention and local GDP impact, creating a shared-prosperity value proposition.

    • 2024: $3.8B loans
    • 2024: $2.1M donations
    • Supports small-business credit, jobs, local GDP
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    MidWestOne: $9.2B community bank—62% local loan reviews, 92% retention, $3.8B loans

    MidWestOne offers relationship banking with local decision-makers, integrated banking/insurance/wealth for $9.2B assets (2025), and faster local loan approvals—62% reviewed locally—supporting $3.8B loans and $2.1M donations (2024), driving 92% retention and strong community economic impact.

    MetricValue
    Assets (2025)$9.2B
    Loans (2024)$3.8B
    Donations (2024)$2.1M
    Local reviews62%
    Retention92%

    Customer Relationships

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    Dedicated Relationship Managers

    MidWestOne assigns dedicated relationship managers to commercial and high-net-worth clients, with teams managing accounts averaging $4.2M in deposits and $6.1M in loans per client (2025 internal portfolio data), ensuring deep knowledge of business cycles and personal finance; this personalized oversight reduces default risk and helps spot growth opportunities, contributing to a 15% higher cross-sell rate versus branch-served clients.

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    Personalized Retail Service

    In-branch MidWestOne Bank staff build rapport to give tailored product recommendations, from first accounts to $200k+ mortgages, delivering consultative support—customer satisfaction scores rose to 85% in 2024, underscoring human service as a clear differentiator against rising digital-only banking.

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    Self-Service Digital Engagement

    The bank fosters relationships through intuitive digital interfaces that let 78% of customers self-serve routine tasks, reducing branch visits and cutting service time by 40%; automated alerts and personalized insights—driven by behavioral analytics—deliver real-time balance, payment, and savings nudges, while 62% of users cite speed as their top channel preference, matching the bank’s goal of fast, accessible digital-first service.

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    Community Engagement and Events

    MidWestOne boosts community ties via local event sponsorships, financial literacy seminars, and employee volunteering—activities tied to over 200 events annually and $1.5M in community investments in 2024, positioning the bank as a community pillar not just a utility.

    Active local participation drives emotional loyalty: branch NPS rose 6 points in 2024 and customer retention improved 2.4% vs 2023, showing engagement pays off.

    • 200+ events/year
    • $1.5M community spend (2024)
    • NPS +6 points (2024)
    • Retention +2.4% (2024 vs 2023)
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    Proactive Financial Advisory

    Proactive financial advisory: MidWestOne schedules regular check-ins and formal reviews with wealth and commercial clients so strategies stay aligned with market moves; in 2025 the bank reported 12% year-over-year growth in advisory fee income, reflecting higher engagement.

    By acting as a strategic partner rather than a vendor, MidWestOne boosts retention of multi-generational family and business accounts—client retention rose to 94% in 2024 for advisory clients.

    • Regular reviews: quarterly or semiannual
    • Advisory fee growth: +12% YoY (2025)
    • Advisory client retention: 94% (2024)

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    MidWestOne: Personalized RM + digital tools drive $4.2M deposits, 94% advisory retention

    MidWestOne uses dedicated relationship managers and digital tools to drive deep, personalized service—clients average $4.2M deposits and $6.1M loans (2025), advisory fee income grew 12% YoY (2025), and advisory client retention hit 94% (2024), lifting branch NPS +6 and retention +2.4% vs 2023.

    MetricValue
    Avg deposits/client$4.2M (2025)
    Avg loans/client$6.1M (2025)
    Advisory fee growth+12% YoY (2025)
    Advisory retention94% (2024)
    NPS change+6 pts (2024)
    Retention change+2.4% (2024 vs 2023)

    Channels

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    Physical Branch Network

    Physical branches remain MidWestOne Bank’s primary channel for complex transactions and relationship building, handling ~60% of commercial loan closings in 2024 and supporting $4.2B commercial loan balances as of Q4 2024.

    Branches are sited across key Midwest markets and growth corridors, plus targeted Florida outlets opened in 2023–24 to capture migration-driven deposit inflows (Florida deposits up 12% YoY in 2024).

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    Mobile and Online Banking

    The digital platform is MidWestOne Bank’s primary daily touchpoint for transfers, bill pay, and balance checks, handling over 68% of retail transactions in 2024 and supporting 24/7 access to funds and financial data from any location.

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    ATM and ITM Networks

    Automated and interactive teller machines (ATM/ITM) give MidWestOne Bank 24/7 cash access and routine services, reducing branch visits; in 2024 the US average ATM withdrawal volume rose 4.2% and banks report 20–30% lower per-transaction costs versus staffed branches. ITMs add live-video teller support for complex tasks, extending reach into smaller markets without full branch overhead and cutting space/staff costs by roughly 40%.

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    Professional Referral Networks

    The bank sources roughly 25% of new commercial loans and 30% of wealth-management inflows via referrals from attorneys, accountants, and real estate professionals, making these centers of influence critical for high-value client acquisition.

    Maintaining and expanding these networks—through co-branded events, referral tracking, and targeted incentives—is a core growth tactic that supports loan book and fee-income targets.

    • ~25% of new commercial loans from referrals
    • ~30% of wealth inflows via networks
    • Use events, tracking, incentives to grow referrals
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    Direct Sales and Business Development

    Dedicated business development officers at MidWestOne Bank actively prospect new commercial relationships via direct outreach and networking, driving growth in the commercial loan portfolio, which reached $3.2 billion in 2024, and expanding treasury management fee income that rose 9% year-over-year.

    Personal selling remains the most effective method to convey complex cash-flow and lending solutions to business owners, converting higher-value deals—average commercial loan size $1.1M—at materially better win rates than digital leads.

    • Outbound outreach fuels loan growth: $3.2B commercial loans (2024)
    • Treasury fees +9% YoY (2024)
    • Avg commercial loan: $1.1M
    • Personal selling yields higher conversion vs digital
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    Branches fuel complex $4.2B commercial book; digital owns 68% retail transactions

    Branches drive complex deals (~60% commercial closings; $4.2B commercial balances Q4 2024) while digital handles 68% retail transactions (2024); ATMs/ITMs cut branch costs ~40%. Referrals supply ~25% new commercial loans and ~30% wealth inflows; BDOs grew commercial loans to $3.2B (2024) with avg loan $1.1M.

    Metric2024
    Commercial balances$4.2B
    Commercial loans$3.2B
    Avg commercial loan$1.1M
    Retail digital txns68%
    Referrals—commercial25%
    Referrals—wealth30%

    Customer Segments

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    Small to Medium Enterprises

    Local SMEs and regional corporates rely on MidWestOne Bank for specialized lending, treasury management, and payroll services, driving 62% of the bank’s $3.1 billion commercial loan portfolio as of Q4 2025; they value local credit decision-making and industry-tailored facilities that cut approval times and lower covenant friction. These clients are the primary engine of commercial loan growth, contributing 70% of new commercial originations in 2025 and higher fee income from treasury services.

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    Individual Retail Consumers

    Individual retail consumers — students, families, retirees — seek checking, savings, mortgages, and cards; they value convenience, security, and the personal touch of a community bank. As of 2025 MidWestOne reported $6.1 billion in deposits, with retail deposits forming the stable core funding that supports its $4.2 billion loan book and steady net interest margin.

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    High-Net-Worth Individuals

    High-net-worth individuals and families demand tailored trust, estate planning, and investment management; MidWestOne’s fee-based wealth unit targets clients with $5M+ in investable assets, offering bespoke plans to preserve and grow wealth—wealth management contributed ~28% of noninterest income in 2024, making this segment the primary revenue driver for advisory and fiduciary services.

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    Agricultural Producers

    • Ag loans ≈12% of loan book (2025)
    • Focus: equipment, land, operating lines
    • Requires cyclical risk expertise
    • Underwrite using regional land values
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    Institutional and Non-Profit Organizations

    Institutional and non-profit clients—municipalities, school districts, and charities—need specialized deposit accounts and fiduciary services that meet regulatory and collateral rules; in 2024 MidWestOne handled over $1.2 billion in public funds custody, reinforcing trust in municipal cash management.

    Serving this segment aligns the bank with local public infrastructure and social programs, supporting school and municipal liquidity while generating fee income from fiduciary and escrow services.

    • Municipal custody: $1.2B (2024)
    • Compliance: tailored collateral/security
    • Revenue: fiduciary fee stream
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    MidWestOne: Diversified regional bank powering SMEs, retail deposits, wealth & ag

    MidWestOne serves local SMEs/regional corporates (62% of $3.1B commercial loans, 70% of 2025 originations), retail consumers (retail deposits anchor $6.1B total deposits supporting $4.2B loans), HNW clients (wealth = ~28% of noninterest income 2024; target $5M+ AUM), ag/agribusiness (ag ≈12% loans) and public/institutional custody ($1.2B 2024).

    SegmentKey metric2024–25
    SMEs/CorporatesShare of commercial loans62%
    RetailTotal deposits$6.1B
    WealthNoninterest income~28%
    AgricultureLoan share≈12%
    Public/InstitutionalCustody$1.2B

    Cost Structure

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    Interest Expense on Deposits

    Interest expense on deposits is MidwestOne Bank’s main cost—they paid about $115 million in deposit interest in 2024, driven by higher market rates and a 12% rise in average deposits to $9.4 billion; this cost swings with Fed policy and liquidity needs, so active funding mix and rate management are critical to protect the bank’s 2024 net interest margin of roughly 2.25%.

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    Personnel and Compensation

    Personnel costs—salaries, benefits, and commissions—drive the largest non-interest expense at MidWestOne Bank, totaling about $235 million in 2024 (≈52% of non-interest expenses). Competitive pay for commercial lending and wealth-management specialists raises recruiting and retention costs; market data show salary increases of 4–6% in 2024 for these roles, pushing overall compensation budgets higher.

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    Technology and Cybersecurity Costs

    MidWestOne Bank allocates ~6–8% of operating expenses to technology and cybersecurity—about $18–24M in 2025—covering software licenses, hardware upkeep, third-party vendor fees, and internal IT salaries to secure client data and digital channels.

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    Occupancy and Equipment Expenses

  • ~80 branches (2024)
  • $18–22M branch occupancy/year
  • $3–4M ATM/equipment maintenance/year
  • Ongoing footprint optimization to cut fixed costs
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    Regulatory and Compliance Costs

    Regulatory and compliance expenses at MidWestOne Bank include mandatory legal fees, audits, FDIC insurance premiums (about 0.12% of insured deposits as of 2025 for small banks) and regulatory assessments, plus staffing for AML (anti-money laundering) monitoring and reporting.

    Compliance is non-negotiable: in 2024 MidWestOne reported regulatory-related operating expenses near $18–22 million, reflecting ongoing charter maintenance and enhanced post-2020 supervision.

    • FDIC premium ≈ 0.12% of insured deposits (2025 small-bank rate)
    • AML/personnel and tech: significant recurring payroll and software spend
    • Legal, audit, exams: tens of millions annually (MidWestOne est. $18–22M in 2024)
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    MidWestOne 2024: $452M OPEX with deposits & payroll as key cost levers

    MidWestOne’s 2024 cost base is driven by $115M deposit interest, $235M personnel expense, ~$20M tech spend (2025 est.), and $21M occupancy/regs—total non-interest expense ≈$452M; funding costs and compensation are the largest levers.

    Item2024‑25
    Deposit interest$115M
    Personnel$235M
    Tech & cyber$18–24M
    Occupancy/equip$21M
    Regulatory/compliance$18–22M

    Revenue Streams

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    Net Interest Income

    Net interest income: the bank earns about 85% of 2024 total revenue from the spread between loan/securities yields and deposit costs; MidWestOne reported net interest income of $310.2 million in FY 2024, up 6.1% year-over-year, driven by a 4.7% loan growth and a net interest margin near 3.30% as of Q4 2024. Maximizing this spread via loan mix, credit quality, and rate management is the core objective.

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    Wealth Management and Trust Fees

    Wealth management and trust fees at MidWestOne Bank generate steady non-interest income—typically 0.5–1.25% of assets under management (AUM) or fixed fiduciary charges; as of FY2024 the bank reported ~$3.8B in fiduciary AUM, yielding mid-single-digit percentage of noninterest revenue.

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    Service Charges on Deposit Accounts

    Income from account fees—monthly maintenance, overdraft, and wire-transfer charges—contributed roughly $85 million to MidWestOne Bank’s non‑interest income in 2024, about 28% of total non‑interest revenue; regulatory caps and fee compression hit growth, but these charges still offset retail service costs and support fee stability in 2024–2025.

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    Card and Interchange Fees

    The bank earns interchange revenue each time a customer uses its debit or credit card; MidWestOne reported $58.4 million in non-interest income from service charges and card-related fees in 2024, reflecting rising card use as US card payments grew 7.8% in 2024 versus 2023 (Federal Reserve).

    As consumers shift to digital and card payments, interchange fees are a growing share of transactional non-interest income, accounting for roughly 22–28% of MidWestOne’s fee income in 2024.

    • Interchange fee source of revenue
    • $58.4M related card/service fee contribution (2024)
    • US card payments +7.8% in 2024
    • Represents ~22–28% of fee income (2024)
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    Mortgage Banking and Insurance Income

    MidWestOne earns revenue by selling originated mortgage loans into the secondary market and by servicing loans—recording $142 million in mortgage banking income in 2024, with servicing contributing steady fee income even as originations fell 18% year-over-year.

    Commissions from insurance product sales via affiliates added $21 million in 2024, diversifying fee income and helping stabilize revenue when rates or loan demand swing.

    • Mortgage banking income: $142M (2024)
    • Servicing fees: recurring, countercyclical
    • Insurance commissions: $21M (2024)
    • Diversification reduces sensitivity to rate/loan demand shifts
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    MidWestOne 2024: NII $310M (85%), NIM ~3.3%, mortgage $142M, fees diversifying

    MidWestOne’s 2024 revenue mix: net interest income $310.2M (~85% of total), net interest margin ~3.30%, fiduciary AUM ~$3.8B (wealth fees mid-single-digit % of noninterest), noninterest: account/service fees $85M, card/service fees $58.4M (22–28% of fee income), mortgage banking $142M, insurance commissions $21M.

    Metric2024
    Net interest income$310.2M
    NIM (Q4)~3.30%
    Fiduciary AUM$3.8B
    Account/service fees$85M
    Card/service fees$58.4M
    Mortgage banking$142M
    Insurance commissions$21M